Archive

The Property Ombudsman has announced a slew of expulsions after six agents failed to comply with redress rules. They failed to abide...

Lettings software platform teclet has announced a strategic partnership with the Mortgage Advice Bureau. It means MAB’s intermediary products and services will...

The Ministry of Justice has announced that body-worn cameras must be worn by bailiffs recovering debt from individuals. The ministry adds that...

While we wouldn’t be so bold as to say the government gets its daily fix of property news from the Today...

Letting agencies can reduce the number of complaints about the industry and improve their own customer service and relationships by improving...

A leading buy to let specialist lender says the vast number of BTL mortgage products now on the market has made...

A holiday lettings company says it’s seen a 23 per cent increase in its portfolio over the past year as owners...

The best lettings agents will survive and shine through the ban of fees levied on tenants, which comes into effect this weekend. The...

The National Approved Letting Scheme has rebranded as safeagent.  NALS has helped coordinate the safeagent campaign since 2011, focussing during that time...

The Property Ombudsman (TPO) has released its annual report for 2018, showing that for the first time the value of awards...

Who are you and what does it say on your business card? Taha Dar, founder and CEO of SearchSmartly. What is SearchSmartly and...

The council for one of the wealthiest areas in the country says it will be “educating and advising letting agents” on...

An accreditation scheme has been launched for the fast-growing sector of short lets and home sharing.  The UK Short Term Accommodation Association,...

Propertymark’s Money Shield service and the National Approved Letting Scheme have each received government approval to operate Client Money Protection schemes. From...

The Property Ombudsman says agents can display weekly rents for homes they market - but they should be displayed alongside monthly...

There’s been broad support from the lettings sector for the wide-ranging reform of the redress system announced yesterday by housing secretary...

A leading PropTech exponent is supporting the government’s Housing Court initiative, suggesting it could make redress for agents, landlords and tenants...

A new league table of worries for landlords shows exactly why letting agents are needed - and a lot of the...

The number of landlords exiting the market in the East of England is 100 per cent higher than the national average...

Zoopla is withdrawing its lettings listings from Facebook Marketplace, only three months after putting them on. Officially the withdrawal takes place this...

The area of staffing can be a very uncomfortable one, but as the future of the lettings industry crystalises, it’s clear...

Lettings agents, landlords and consumers are being warned about a growing number of ‘for-profit’ companies claiming to be independent inventory trade...

Leading portals Zoopla and OnTheMarket have today announced that they will both be advertising agents' rental property listings on Facebook Marketplace. Marketplace...

Rent recognition platform CreditLadder, which enables renters to add their payments to their credit history, has announced a partnership which aims...

The rental market is being warned of the dangers from unsafe gas and electricity supplies caused by meter-tampering.  Research undertaken by the Grosvenor...

The Advertising Standards Authority has banned an advertisement for a company that helps Airbnb hosts prepare and manage their properties for...

In a world increasingly obsessed with all things digital, it's no surprise that many estate agents are choosing to experiment with...

Which?, the consumer body that appears to be taking an increasingly-aggressive line against letting agents and landlords, has now issued a...

Airbnb is facing more attempts to regulate its short lets, this time with the European Commission calling on the platform to...

A PropTech company chief is backing the controversial idea of spot checks on private rental sector properties in a bid to...

Letting agents and others in the private rental sector have responded to the latest government intervention - a review into how...

A leading PropTech entrepreneur has renewed his call for letting agents to use more technology to clean up their act when...

This week marks a major milestone in Mayor of London Sadiq Khan's efforts to crack down on the capital's rogue letting...

Today Trading Standards teams across the country will highlight the work they do to protect landlords and tenants from rogue letting...

How can you use data to benefit and better your business? It’s something you’ll no doubt have asked yourself down the...

Consumers' money remains at risk until April 1 2019 is the key message of this year’s SAFEagent Awareness Week. Over the next...

The Property Ombudsman has issued its annual report for 2017 and it makes grim reading for the rental sector - there’s...

A leading PropTech entrepreneur says he welcomes reforms currently moving through Parliament to professionalise the lettings sector - but he wants...

The government has confirmed that all property agents in England will need to be part of an approved Client Money Protection...

The Property Ombudsman is the latest property industry player to throw its support behind the introduction of mandatory qualifications and a...

The Property Ombudsman has released details of two letting agencies expelled over financial issues, and the extension of an expulsion period...

When it comes to growing your business sustainably, maintaining a brand that is eye-catching and identifiable with your audience is vital...

The Treasury has confirmed to Letting Agent Today that the ban on credit card surcharges which came into effect in recent...

The Property Ombudsman scheme has today announced three expulsions of agencies as a result of non-payment of rent or awards. Firstly, a...

Specialist buy to let lender Accord Mortgages says seven per cent of its business in 2017 came from first time landlords...

The Association of Residential Letting Agents has come out against a single government-administered system for Client Money Protection in the private...

You have only until 11.45pm tonight to have your say on government proposals to clamp down on letting and managing agents...

Agency groups have spoken in favour of the government’s call for letting agents to be trained as a mandatory part of...

Trade organisatons have reacted predictably to the government’s latest announcements and publications concerning the private rental sector. Yesterday the Department of Communities...

Industry figures have broadly welcomed the latest consultations and proposed additional regulation for the lettings sector, announced by the government yesterday.   The...

Plans for new measures regarding leasehold tenancies to help create “a fairer property management system that works for everyone” have been...

Trading Standards says representatives from 15 departments will today visit lettings and property management firms across London in a bid to...

The annual report of The Property Ombudsman, released today, reveals that the largest compensation award of the year has been made...

At the latest meeting of the Fair Fees Forum, members described the current approach towards landlord licensing as a 'post code...

Who are you? Rebecca Johnston What does it say on your business card? Managing Director (TDS Custodial) What is TDS Custodial? TDS Custodial is a government-approved...

This week, thousands of letting agents will be taking part in SAFEagent Awareness Week 2017. Agents taking part in the event –...

ARLA Propertymark says it will launch a campaign against the government’s proposed ban on letting agents’ fees levied on tenants “in...

The working group set up by the Department of Communities and Local Government to consider Client Money Protection says the scheme...

The Property Ombudsman scheme is backing a national campaign to help more consumers find reputable and trusted businesses and services.    Consumers are...

It seems prop-tech is exploding at a scary rate, and the latest brands are all trying to grab our attention by...

As the industry awaits the delivery of today's Spring Budget, the National Approved Letting Scheme (NALS) has called on the government...

Annoying isn’t it. You take on a stunning property, agree a compelling asking price and your Vendor is desperate to get the...

A branch of Foxtons has been fined £2,500 for failing to properly describe a fee charged to tenants.    The agency was caught...

The ESTAS awards have a new main category sponsor - PropTech company OneDome.   The OneDome service, launched last month, provides free-to-use information...

The ESTAS, the unique customer feedback and awards scheme for estate and letting agents and other sectors of the property industry,...

Two complaints about an advertisement for a property have been upheld by a watchdog - which has now banned a letting...

The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...

The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...

Several influential industry bodies have thrown their weight behind a review into whether Client Money Protection should be mandatory for letting...

Zoopla is set to launch what it claims to be the world’s first remote-viewing platform called Smart Viewing, enabling house hunters to view property remotely...

The Association of Residential Letting Agents has formally welcomed its new presidential team for the year ahead. Nik Madan succeeds Peter Savage...

The Property Ombudsman scheme has reported a 14 per cent increase in lettings membership since the government made it a legal...

Next week letting agents across the country will be taking part in the fifth annual SAFEagent Awareness Week. The event aims to...

The NFoPP Awarding Body has announced those candidates scoring outstanding achievements in property qualifications completed during 2015.  In total, 11 winners were...

As we reported yesterday, The Property Ombudsman has expelled two letting agencies and is warning consumers about the firms, which are...

Consumers are being warned by The Property Ombudsman redress scheme about the actions of two lettings agents based in Southampton.  Both agencies,...

Three lettings groups have modified their advertisements after complaints were received by the Advertising Standards Authority. The UK Association of Letting Agents...

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

PropertyPal, a portal covering Northern Ireland, has launched a new Android app which allows consumers to ‘draw’ a defined area in...

A compliance expert has taken the Advertising Standards Authority to task over its guidance to letting agents on the advertising of...

SAFEagent is calling on the government to use the passage of the Housing Bill through Parliament to make a Client Money...

A survey of one Home Counties area shows that out of about 40 letting agents some 24 appear not to be...

Almost three-quarters of homeowners with interest-only mortgages - many of them buy to let landlords - are worried they may not...

The number of enquiries concerning lettings issues received by The Property Ombudsman in the past year was almost double the number of...

As the Conservative Party conference continues, a leading Tory has warned that "there is much further to go" on removing buy...

The Trading Standards Service has issued a warning to agents, landlords and consumers after independent tests on CO carbon monoxide alarms...

Given that I wrote my last article on the day of the General Election but well before the result was known,...

It’s been a fantastic month here at TenTel as more and more tenants and home owners switch their phone and broadband...

As this year’s SAFEagent Awareness Week draws to a close today and thousands of agents have been raising the profile of...

This week over 3,000 letting agents from across the UK will be taking part in the fourth annual SAFEagent Awareness Week...

This publication recently reported on Russell Quirk's latest attempt to upset the establishment, this time by attacking the hallowed ground of...

A set of ‘fees templates’ have been created for letting agents to download ahead of the legal requirement to display details...

I write this article on the day of the General Election so you’ll forgive the political analogies. In particular, how any...

No agent reading this will be under any illusions that the agency market is a particularly competitive sector to operate in.  I...

No agent reading this will be under any illusions that the agency market is a particularly competitive sector to operate in.  I...