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KEYWORD "Consumers" - 161 RESULTS
The power of quality appliances in the rental market 

For landlords, finding a tenant for a property can be challenging. Today, people expect modern, high quality, clean appliances as standard...

07 January 2022

From: Sponsored Content

Reform tax, Beef up rogues database - Agents demand radical rental reforms

ARLA Propertymark has launched a radical programme of reform for the private rental sector - getting in before the government’s own...

15 December 2021

From: Breaking News

How can letting agents improve their reputation?

How can agents improve their position in society? A report has been published following a roundtable discussion between prominent agency figures...

14 December 2021

From: Breaking News

Rewards for tenants could allow agents to boost fees - PropTech chief

Perhaps few letting agents consider giving anything like rewards to tenants, but if they did there might be a case for...

13 December 2021

From: Breaking News

Rogue agents in firing line as councils get enforcement kit

Effective enforcement is crucial to stamp out rogue lettings agents and protect consumers says safeagent. In the latest edition of its Effective...

30 November 2021

From: Breaking News

Regulating agents - final day for comments about island regulation

Jersey is calling for views on whether the island’s estate agents should be subject to greater regulation.  The island’s Economic and International...

15 November 2021

From: Breaking News

Karl Ullrich, Customer Service Technology Group Manager at BSH

Tell us about your role. I am the Customer Service Technology Group Manager at BSH (group brands include Bosch, NEFF and Siemens)...

02 November 2021

From: 60 Second Interview

Nathan Abbott, Head of Change Management at The Lettings Hub

Who are you and what does it say on your business card? I’m Nathan Abbott, Head of Change Management at The Lettings...

26 October 2021

From: 60 Second Interview

Growing share of lettings management happens outside office hours

Research from lettings management software provider teclet shows how important 24/7 transactions are in the industry today. Results show that 33 per...

25 October 2021

From: Breaking News

Why quality matters

Home appliances are often an area that can be overlooked when it comes to finalising kitchen designs, but having quality machines...

18 October 2021

From: Sponsored Content

Revenue potential for agents by gathering data on consumers

A PropTech chief says there’s substantial opportunity for letting agents to earn more revenue - so long as they understand their...

14 October 2021

From: Breaking News

Warning to Boris: don’t hurt rentals in push for home ownership

A prominent industry supplier is warning the government not to damage the private rental sector in its push to promote ever-more...

05 October 2021

From: Breaking News

New consultation aims to “root out rogue agents” says RICS

New rules out for consultation concerning block management aim to improve professionalism across the sector, root out rogue agents, and increase...

23 August 2021

From: Breaking News

Heidi Shackell, CEO of The Lettings Hub

Who are you and what does it say on your business card? I’m Heidi Shackell, CEO of The Lettings Hub. How has your...

19 August 2021

From: 60 Second Interview

Have Your Say: Ombudsman wants agents’ views on block management

The Property Ombudsman and the Royal Institution of Chartered Surveyors are seeking views of agents, landlords and tenants on a new...

13 August 2021

From: Breaking News

PropTech integration means anti-rental fraud help via agents’ CRM

Agents using Reapit now have access to tenant due diligence and guarantee firm Homeppl, which will assist in combating rental fraud. Homeppl...

03 August 2021

From: Breaking News

Steal a march by choosing ‘virtual first’

It doesn’t seem that long ago that 2D floorplans were considered cutting edge – but it’s safe to say they’re now...

01 July 2021

From: Sponsored Content

New executive partner revealed for ESTAS Awards and Forum

ESTAS has announced that SDL Property Auctions has become an executive partner for the 2021 Forum and Awards sponsored by Coadjute. In...

22 June 2021

From: Breaking News

Your website should be your hardest working employee

Over the last 15 months (basically since the ‘c’ word entered our daily vocabulary) agent websites has become more crucial than...

21 June 2021

From: Sponsored Content

Agents beware - major change to lighting begins this autumn

Agents managing properties with halogen or high-energy fluorescent lights will have to switch in the near future. The government is to ban...

10 June 2021

From: Breaking News

Lockdown end makes it vital for agents to assess PropTech needs - claim

Now is the ideal time for agents to consider their PropTech needs, as lockdown restrictions ease significantly and firms draw up...

26 May 2021

From: Breaking News

Updated Covid guidance for letting and estate agents

Propertymark has produced new guidance for letting agents in the wake of the latest step on the roadmap out of Covid restrictions. It says:...

19 May 2021

From: Breaking News

More PropTech partners for the ESTAS Forum & Awards

TM Group and sales progression solution mio have signed up as partners for the 2021 ESTAS Forum & Awards, sponsored by...

18 May 2021

From: Breaking News

Yet another agent ejected by Ombudsman may be trading illegally

Another lettings agency has been expelled from The Property Ombudsman scheme for failing to pay an outstanding compensation award - but...

16 April 2021

From: Breaking News

It’s Time To Talk About PropTech

Real estate as an industry has remained unchallenged throughout all of these years. For the industry worth more than 217 trillion...

19 March 2021

From: Sponsored Content

Rightmove sets out rental sector innovation programme

Rightmove has set out its innovation programme for the private rental sector. The portal has given over a substantial amount of its...

01 March 2021

From: Breaking News

Huge crackdown on letting agents failing to honour CMP laws

A clampdown on letting agents who fail to safeguard landlords’ and tenants’ money is now underway.  A statement from the National Trading Standards...

24 February 2021

From: Breaking News

Trading Standards urges agents to watch out for scams

The National Trading Standards Estate and Letting Agents Team is appealing to the industry to be eagle-eyed for scams. This follows the...

22 February 2021

From: Breaking News

Is it important for letting agents to be in ARLA?

The new chief executive of Propertymark says being a member of the Association of Residential Letting Agents is a sign of...

26 January 2021

From: Breaking News

Agents Regulation chief says complaints about rental sector are common

The architect of the Regulation of Property Agents working group - which has called for agents to be trained and licensed...

10 December 2020

From: Breaking News

Agents’ group recommends referral fee policy of transparency

The UK Association of Lettings Agents is recommending transparency in relation to the disclosure of referral fees to landlord clients. Last month...

09 December 2020

From: Breaking News

Over 10 agencies a week closing down, claims protection scheme

One of the government’s approved client money protection schemes claims over 10 lettings agencies a week are closing. Client Money Protect makes the...

03 December 2020

From: Breaking News

Overwhelming number of agents pay TPO compensation awards

An overwhelming 98 per cent of agents who are members of The Property Ombudsman scheme pay compensation when an investigation is...

01 December 2020

From: Breaking News

App easily embeds virtual tours on portals and sites, say creators

A new app claims to make it easier for agents to create virtual tours and instantly embed them in property portal...

27 November 2020

From: Breaking News

Another 12 months to make referral fees more transparent

Agents have another 12 months to make referral fees more transparent according to an update from the National Trading Standards Estate and Letting...

19 November 2020

From: Breaking News

Referral fees webinar coming up with Trading Standards supremo

Propertymark is staging a webinar later this month on the topical subject of referral fees. Last month the National Trading Standards for...

06 November 2020

From: Breaking News

Agents “slow to respond to consumers moving online” - claim

A prominent lettings agent and property management expert says the industry has been reluctant to recognise the increasing trend of consumers...

06 November 2020

From: Breaking News

How can Open Banking benefit landlords and letting agents?

Letting agents and landlords have faced huge change and uncertainty this year, with Covid-19 the major driver. But even before the...

05 November 2020

From: Proptech & Innovation

Top tips for creating engaging blog content

Putting fingers to keyboard to create blogs and articles isn’t always the easiest job for agents, particularly when meetings, viewings and...

28 October 2020

From: Marketing & Social Media

Top 5 tips for successful estate agent social media management

It’s a given these days that your business needs to be on social media. Consumers spend a large portion of their...

28 October 2020

From: Marketing & Social Media

Five top tips for lead generation

Generating leads is a crucial and age-old part of estate agency. Before the internet, lead generation was just as important to...

28 October 2020

From: Marketing & Social Media

How can agents work with property price data and indices?

Staying on top of the numbers and figures in a constantly changing industry can be stressful. Changing property prices can be...

28 October 2020

From: Proptech & Innovation

Portal's new AI platform allows agents to target local landlords

The free to list portal Residential People is launching a machine-learning platform allowing agents to specifically target local landlords and emphasise...

27 October 2020

From: Breaking News

Stand by for referral fee restrictions, letting agents warned

Agents are being warned to prepare now for likely controls on referral fees, following recommendations made to the government by the...

27 October 2020

From: Breaking News

Covid set to dominate 2021 - what agents need to consider

The Guild of Property Professionals has set out what it thinks letting agents should be considering in the short, medium and...

13 October 2020

From: Breaking News

Letting agents escape referral fees clampdown - at least for now

It appears lettings agents may have escaped the recommended demands for referral fees to be made more transparent to customers. A statement...

02 October 2020

From: Breaking News

Agents must not be tempted to charge illegal fees, industry chief warns

One of the leading figures in the PropTech world is warning that letting agents must not be tempted into charging illegal...

08 September 2020

From: Breaking News

Buy-to-let market - why mortgage advisors are needed more than ever

The buy-to-let market has grown significantly in recent years as long-term renting becomes more popular and investors continue to see the...

28 May 2020

From: Sponsored Content

Airbnb support firms want to offer credit notes not cash refunds

The plethora of support companies around Airbnb and other short let platforms in the UK have told the government that it...

18 May 2020

From: Breaking News

We’re Back! Agents and lettings market resume work today

From midnight lettings agents in England have been able to resume work thanks to an amendment to Coronavirus legislation that was...

13 May 2020

From: Breaking News

Big surge in complaints about letting agents taken up by Ombudsman

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman.  The figures refer...

11 May 2020

From: Breaking News

Tenancy disputes going to court face 18-month delay warns expert

A real estate litigation partner at a leading law firm is warning that the Coronavirus crisis could lead to an 18...

24 April 2020

From: Breaking News

Conquering Corona - more guidance and special deals for agents

Hello, and we trust you had as good a weekend as possible in these difficult circumstances.  As we start a new week...

30 March 2020

From: Breaking News

New advice on staff rights, home working, security - Conquering Corona

Good morning and welcome to the industry’s daily update on how we cope with the challenge of social distancing and self-isolation...

18 March 2020

From: Breaking News

Breakthrough for agents as Open Banking set to speed and improve payments

Letting agents will for the first time be able to use Open Banking to process payments more efficiently, following a decision...

11 March 2020

From: Breaking News

Agents warned by Ombudsman: Don’t discriminate on DSS claimants

The Property Ombudsman is warning agents not to discriminate against tenants through a No DSS or any similar policy. Following the legal...

05 March 2020

From: Breaking News

Rogue agent fined £12,000 after falsely claiming NALS membership

The safeagent accreditation business says it has helped secure the conviction of a rogue lettings agent who falsely claimed membership of...

05 March 2020

From: Breaking News

Rivalry between agents is key feature of enhanced PropTech platform

The PropTech platform Movebubble has upgraded its features to increase rivalry between lettings agents and thus enhance the renting experience for...

14 February 2020

From: Breaking News

Fees Act confusion could trigger surge in complaints about agents

Confusion among renters over the complex Tenant Fees Act could trigger a surge in complaints about agents to redress schemes -...

12 February 2020

From: Breaking News

What are the benefits of traditional online auctions for estate agents?

Property auctions – online or otherwise – can be hugely helpful to sellers, buyers and estate agents. Online auctions, in particular, are...

06 February 2020

From: Sponsored Content

Rental market to stay strong as ownership further out of reach

Home ownership is increasingly out of reach for British consumers, who say the market has become expensive and inaccessible and that...

04 February 2020

From: Breaking News

Agents will win leads from new email guides, says Zoopla

  Zoopla says its new digital ‘guide’ programme has been a tremendous success and is evidence that the portal’s investment in new...

27 January 2020

From: Breaking News

Letting agents told: Improve communications with tenants

If letting agents want more satisfied clients and fewer disputes they should provide better information to tenants. That’s the view of PropTech...

17 December 2019

From: Breaking News

Top agent urges Airbnb regulation to deter criminal activity

A leading London lettings agent wants increased regulation over Airbnb in a bid to deter criminal activity and anti-social behaviour. Martin Bikhit, managing...

07 November 2019

From: Breaking News

Cut licensing red tape! Trade group wants simpler, better-enforced system

Research by safeagent - the new name for the National Approved Letting Scheme - has found over 130,000 unlicensed properties in...

14 October 2019

From: Breaking News

Terry Fisher, Marketing Director at Movebubble

1. Who are you and what does it say on your business card? Terry Fisher, Marketing Director at Movebubble 2. What is Movebubble...

10 October 2019

From: 60 Second Interview

Best agents should demonstrate  compliance to expose rogue operators

A call has been made for the best letting agencies and other rental sector professionals to show how they comply with...

01 October 2019

From: Breaking News

A Crash Is Coming: How will it affect the private rental sector?

Some of the private rental sector’s most experienced and respected experts believe it’s almost inevitable that a housing market crash is...

02 September 2019

From: Breaking News

Expelled! Six lettings agencies kicked out by Ombudsman

The Property Ombudsman has announced a slew of expulsions after six agents failed to comply with redress rules. They failed to abide...

12 August 2019

From: Breaking News

Lettings software platform in strategic partnership with MAB

Lettings software platform teclet has announced a strategic partnership with the Mortgage Advice Bureau. It means MAB’s intermediary products and services will...

02 August 2019

From: Breaking News

Bailiffs to carry mandatory body-worn cameras to deter aggression

The Ministry of Justice has announced that body-worn cameras must be worn by bailiffs recovering debt from individuals. The ministry adds that...

23 July 2019

From: Breaking News

Replacing leasehold with Commonhold – government responds at last

While we wouldn’t be so bold as to say the government gets its daily fix of property news from the Today...

18 July 2019

From: Breaking News

Agents can cut complaints by adopting more PropTech, says guru

Letting agencies can reduce the number of complaints about the industry and improve their own customer service and relationships by improving...

26 June 2019

From: Breaking News

Buy to let mortgage bonanza means it's vital for investors to use a broker

A leading buy to let specialist lender says the vast number of BTL mortgage products now on the market has made...

14 June 2019

From: Breaking News

Is holiday letting becoming the new buy to let?

A holiday lettings company says it’s seen a 23 per cent increase in its portfolio over the past year as owners...

10 June 2019

From: Breaking News

Best agents to offer expert services after Fees Ban, predicts utility service

The best lettings agents will survive and shine through the ban of fees levied on tenants, which comes into effect this weekend. The...

29 May 2019

From: Breaking News

National Approved Letting Scheme rebrands as safeagent

The National Approved Letting Scheme has rebranded as safeagent.  NALS has helped coordinate the safeagent campaign since 2011, focussing during that time...

20 May 2019

From: Breaking News

Agents made to pay record sum to consumers in 2018, says Ombudsman

The Property Ombudsman (TPO) has released its annual report for 2018, showing that for the first time the value of awards...

08 May 2019

From: Breaking News

Taha Dar, founder and CEO of SearchSmartly.

Who are you and what does it say on your business card? Taha Dar, founder and CEO of SearchSmartly. What is SearchSmartly and...

09 April 2019

From: 60 Second Interview

Council to educate letting agents on accurate property descriptions

The council for one of the wealthiest areas in the country says it will be “educating and advising letting agents” on...

27 March 2019

From: Breaking News

Accreditation bid to boost standards of Airbnb and other short lets

An accreditation scheme has been launched for the fast-growing sector of short lets and home sharing.  The UK Short Term Accommodation Association,...

12 March 2019

From: Breaking News

Client Money Protection: more providers win government approval

Propertymark’s Money Shield service and the National Approved Letting Scheme have each received government approval to operate Client Money Protection schemes. From...

27 February 2019

From: Breaking News

Agents advertising weekly rent should show traditional ‘pcm’ figure too

The Property Ombudsman says agents can display weekly rents for homes they market - but they should be displayed alongside monthly...

29 January 2019

From: Breaking News

Lettings sector welcomes redress reform as landlords face £5,000 fines

There’s been broad support from the lettings sector for the wide-ranging reform of the redress system announced yesterday by housing secretary...

25 January 2019

From: Breaking News

Agents 'could get quicker, fairer redress' through Housing Court

A leading PropTech exponent is supporting the government’s Housing Court initiative, suggesting it could make redress for agents, landlords and tenants...

22 January 2019

From: Breaking News

Great guide for agents - this is exactly where you can help landlords

A new league table of worries for landlords shows exactly why letting agents are needed - and a lot of the...

21 January 2019

From: Breaking News

Shock as landlord exodus in one region is twice the UK average

The number of landlords exiting the market in the East of England is 100 per cent higher than the national average...

27 December 2018

From: Breaking News

Zoopla withdraws lettings listings from Facebook Marketplace

Zoopla is withdrawing its lettings listings from Facebook Marketplace, only three months after putting them on. Officially the withdrawal takes place this...

13 December 2018

From: Breaking News

Inventory wars hot up as warning issued over 'for-profit' trade bodies

Lettings agents, landlords and consumers are being warned about a growing number of ‘for-profit’ companies claiming to be independent inventory trade...

02 October 2018

From: Breaking News

Portals Zoopla and OnTheMarket advertising rental listings on Facebook

Leading portals Zoopla and OnTheMarket have today announced that they will both be advertising agents' rental property listings on Facebook Marketplace. Marketplace...

05 September 2018

From: Breaking News

Rent payments and credit scores - new partnership to benefit renters

Rent recognition platform CreditLadder, which enables renters to add their payments to their credit history, has announced a partnership which aims...

05 September 2018

From: Breaking News

Warning over dangers of utility meter-tampering in private rental sector

The rental market is being warned of the dangers from unsafe gas and electricity supplies caused by meter-tampering.  Research undertaken by the Grosvenor...

20 August 2018

From: Breaking News

Banned - Airbnb management service told not to repeat misleading advert

The Advertising Standards Authority has banned an advertisement for a company that helps Airbnb hosts prepare and manage their properties for...

08 August 2018

From: Breaking News

How can agents save time on their core marketing activities?

In a world increasingly obsessed with all things digital, it's no surprise that many estate agents are choosing to experiment with...

01 August 2018

From: Sponsored Content

Which? takes aim at letting agents and private rental sector

Which?, the consumer body that appears to be taking an increasingly-aggressive line against letting agents and landlords, has now issued a...

23 July 2018

From: Breaking News

August deadline for Airbnb to satisfy EU on prices, terms and conditions

Airbnb is facing more attempts to regulate its short lets, this time with the European Commission calling on the platform to...

18 July 2018

From: Breaking News

Spot checks on buy to let properties could boost quality - claim

A PropTech company chief is backing the controversial idea of spot checks on private rental sector properties in a bid to...

28 June 2018

From: Breaking News

Licensing never works! - industry verdict on latest government review

Letting agents and others in the private rental sector have responded to the latest government intervention - a review into how...

21 June 2018

From: Breaking News

Call for agents to use PropTech to help clean up their act

A leading PropTech entrepreneur has renewed his call for letting agents to use more technology to clean up their act when...

05 June 2018

From: Breaking News

Major milestone as all London boroughs sign up to ‘rogue database’

This week marks a major milestone in Mayor of London Sadiq Khan's efforts to crack down on the capital's rogue letting...

23 May 2018

From: Breaking News

Trading Standards to highlight 'effective enforcement' in fight against rogues

Today Trading Standards teams across the country will highlight the work they do to protect landlords and tenants from rogue letting...

22 May 2018

From: Breaking News

Here are four ways data can improve your business

How can you use data to benefit and better your business? It’s something you’ll no doubt have asked yourself down the...

21 May 2018

From: Sponsored Content

SAFEagent Awareness Week: Consumer money still at risk until April 2019

Consumers' money remains at risk until April 1 2019 is the key message of this year’s SAFEagent Awareness Week. Over the next...

21 May 2018

From: Breaking News

Getting worse: complaints to TPO about letting agents soar 11%

The Property Ombudsman has issued its annual report for 2017 and it makes grim reading for the rental sector - there’s...

17 May 2018

From: Breaking News

Government urged to co-ordinate lettings reforms, not be scattergun

A leading PropTech entrepreneur says he welcomes reforms currently moving through Parliament to professionalise the lettings sector - but he wants...

09 May 2018

From: Breaking News

Confirmed - mandatory Client Money Protection for all agents from next April

The government has confirmed that all property agents in England will need to be part of an approved Client Money Protection...

04 May 2018

From: Breaking News

More industry backing for government's crackdown on agents

The Property Ombudsman is the latest property industry player to throw its support behind the introduction of mandatory qualifications and a...

04 April 2018

From: Breaking News

Property Ombudsman expels lettings agencies over payments issues

The Property Ombudsman has released details of two letting agencies expelled over financial issues, and the extension of an expulsion period...

26 March 2018

From: Breaking News

It’s time to show off your assets in a crowded market

When it comes to growing your business sustainably, maintaining a brand that is eye-catching and identifiable with your audience is vital...

01 March 2018

From: Sponsored Content

Confirmed - credit card surcharge ban DOES apply to letting agencies

The Treasury has confirmed to Letting Agent Today that the ban on credit card surcharges which came into effect in recent...

16 January 2018

From: Breaking News

Agencies expelled from Ombudsman scheme for non-payment of rents

The Property Ombudsman scheme has today announced three expulsions of agencies as a result of non-payment of rent or awards. Firstly, a...

10 January 2018

From: Breaking News

Buy to let lender says business strong despite regulation changes

Specialist buy to let lender Accord Mortgages says seven per cent of its business in 2017 came from first time landlords...

10 January 2018

From: Breaking News

ARLA comes out against government-controlled Client Money Protection

The Association of Residential Letting Agents has come out against a single government-administered system for Client Money Protection in the private...

11 December 2017

From: Breaking News

Final day of consultation on letting and management agent proposals

You have only until 11.45pm tonight to have your say on government proposals to clamp down on letting and managing agents...

29 November 2017

From: Breaking News

Mandatory agents' training: Agency groups back government proposal

Agency groups have spoken in favour of the government’s call for letting agents to be trained as a mandatory part of...

03 November 2017

From: Breaking News

Criticism of ban and deposit cap; support for client money protection

Trade organisatons have reacted predictably to the government’s latest announcements and publications concerning the private rental sector. Yesterday the Department of Communities...

02 November 2017

From: Breaking News

Industry welcomes government call for greater lettings regulation

Industry figures have broadly welcomed the latest consultations and proposed additional regulation for the lettings sector, announced by the government yesterday.   The...

19 October 2017

From: Breaking News

Government considering new regulatory body for leasehold rentals

Plans for new measures regarding leasehold tenancies to help create “a fairer property management system that works for everyone” have been...

18 October 2017

From: Breaking News

Trading Standards to visit letting agents today as new clampdown begins

Trading Standards says representatives from 15 departments will today visit lettings and property management firms across London in a bid to...

26 September 2017

From: Breaking News

TPO makes year's biggest compensation award against letting agent

The annual report of The Property Ombudsman, released today, reveals that the largest compensation award of the year has been made...

22 June 2017

From: Breaking News

Licensing is a 'post code lottery', says Fair Fees Forum

At the latest meeting of the Fair Fees Forum, members described the current approach towards landlord licensing as a 'post code...

19 June 2017

From: Breaking News

Rebecca Johnston, TDS Custodial Managing Director

Who are you? Rebecca Johnston What does it say on your business card? Managing Director (TDS Custodial) What is TDS Custodial? TDS Custodial is a government-approved...

09 June 2017

From: 60 Second Interview

Thousands of agents to campaign for Client Money Protection

This week, thousands of letting agents will be taking part in SAFEagent Awareness Week 2017. Agents taking part in the event –...

15 May 2017

From: Breaking News

ARLA to launch anti-fees ban campaign in a matter of days

ARLA Propertymark says it will launch a campaign against the government’s proposed ban on letting agents’ fees levied on tenants “in...

10 April 2017

From: Breaking News

'Make Client Money Protection mandatory on agents' government told

The working group set up by the Department of Communities and Local Government to consider Client Money Protection says the scheme...

28 March 2017

From: Breaking News

Property Ombudsman backs consumer approval scheme

The Property Ombudsman scheme is backing a national campaign to help more consumers find reputable and trusted businesses and services.    Consumers are...

22 March 2017

From: Breaking News

4 Reasons Why Virtual Furnishing Really Is The Future

It seems prop-tech is exploding at a scary rate, and the latest brands are all trying to grab our attention by...

17 March 2017

From: Sponsored Content

Budget 2017: NALS wants a 'PRS for all'

As the industry awaits the delivery of today's Spring Budget, the National Approved Letting Scheme (NALS) has called on the government...

08 March 2017

From: Breaking News

Guarantee blue skies! Bad weather doesn’t mean bad photos when you use Doctor Photo

Annoying isn’t it. You take on a stunning property, agree a compelling asking price and your Vendor is desperate to get the...

02 February 2017

From: Sponsored Content

Foxtons branch fined £2,500 over failure to describe fees properly

A branch of Foxtons has been fined £2,500 for failing to properly describe a fee charged to tenants.    The agency was caught...

11 January 2017

From: Breaking News

Newly-launched PropTech firm joins the ESTAS sponsor roll-call

The ESTAS awards have a new main category sponsor - PropTech company OneDome.   The OneDome service, launched last month, provides free-to-use information...

14 December 2016

From: Breaking News

First consumer advert launched to promote ESTAS to the public

The ESTAS, the unique customer feedback and awards scheme for estate and letting agents and other sectors of the property industry,...

11 November 2016

From: Breaking News

Letting agency's advertisement banned over inaccuracies

Two complaints about an advertisement for a property have been upheld by a watchdog - which has now banned a letting...

26 October 2016

From: Breaking News

'Raise your standards' The Property Ombudsman tells letting agents

The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...

04 October 2016

From: Breaking News

How can Agents survive in an increasingly competitive market?

The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...

13 September 2016

From: Sponsored Content

Industry groups firmly behind call for mandatory Client Money Protection

Several influential industry bodies have thrown their weight behind a review into whether Client Money Protection should be mandatory for letting...

24 August 2016

From: Breaking News

Zoopla launches remote-viewing tool for letting and estate agents

Zoopla is set to launch what it claims to be the world’s first remote-viewing platform called Smart Viewing, enabling house hunters to view property remotely...

06 July 2016

From: Breaking News

ARLA formally welcomes new President and Vice President

The Association of Residential Letting Agents has formally welcomed its new presidential team for the year ahead. Nik Madan succeeds Peter Savage...

21 June 2016

From: Breaking News

The Property Ombudsman sees 14 per cent surge in lettings agent members

The Property Ombudsman scheme has reported a 14 per cent increase in lettings membership since the government made it a legal...

06 June 2016

From: Breaking News

Letting agents set to remind consumers about client money protection

Next week letting agents across the country will be taking part in the fifth annual SAFEagent Awareness Week. The event aims to...

03 June 2016

From: Breaking News

NFoPP celebrates agents' outstanding property qualifications

The NFoPP Awarding Body has announced those candidates scoring outstanding achievements in property qualifications completed during 2015.  In total, 11 winners were...

17 May 2016

From: Breaking News

TPO expels two letting agencies now banned from redress schemes

As we reported yesterday, The Property Ombudsman has expelled two letting agencies and is warning consumers about the firms, which are...

05 May 2016

From: Breaking News

Two agencies expelled from TPO and barred from other redress schemes

Consumers are being warned by The Property Ombudsman redress scheme about the actions of two lettings agents based in Southampton.  Both agencies,...

04 May 2016

From: Breaking News

Lettings groups modify advertisements after complaints to watchdog

Three lettings groups have modified their advertisements after complaints were received by the Advertising Standards Authority. The UK Association of Letting Agents...

02 March 2016

From: Breaking News

Sean Hooker, Head of Redress, PRS

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

23 December 2015

From: 60 Second Interview

Property portal launches app with 'defined search area' facility

PropertyPal, a portal covering Northern Ireland, has launched a new Android app which allows consumers to ‘draw’ a defined area in...

09 December 2015

From: Breaking News

Compliance expert says advert guidance on agents' fees is misleading

A compliance expert has taken the Advertising Standards Authority to task over its guidance to letting agents on the advertising of...

01 December 2015

From: Breaking News

SAFEagent demands mandatory Client Money Protection scheme

SAFEagent is calling on the government to use the passage of the Housing Bill through Parliament to make a Client Money...

26 November 2015

From: Breaking News

Most agents in one city not displaying fees online, shows survey

A survey of one Home Counties area shows that out of about 40 letting agents some 24 appear not to be...

27 October 2015

From: Breaking News

Worries grow for interest-only mortgages dominated by buy to let investors

Almost three-quarters of homeowners with interest-only mortgages - many of them buy to let landlords - are worried they may not...

26 October 2015

From: Breaking News

Almost two-thirds of enquiries to Ombudsman are about lettings issues

The number of enquiries concerning lettings issues received by The Property Ombudsman in the past year was almost double the number of...

20 October 2015

From: Breaking News

Leading Tory warns much further to go on removing buy to let tax breaks

As the Conservative Party conference continues, a leading Tory has warned that "there is much further to go" on removing buy...

05 October 2015

From: Breaking News

Vast majority of carbon monoxide alarms reported to have failed tests

The Trading Standards Service has issued a warning to agents, landlords and consumers after independent tests on CO carbon monoxide alarms...

30 September 2015

From: Breaking News

Could cross-party support solve supply conundrum?

Given that I wrote my last article on the day of the General Election but well before the result was known,...

19 June 2015

From: Features

WOW! TenTel shows growth and signs ANOTHER new partner!

It’s been a fantastic month here at TenTel as more and more tenants and home owners switch their phone and broadband...

10 June 2015

From: Sponsored Content

The best of SAFEagent Awareness Week 2015

As this year’s SAFEagent Awareness Week draws to a close today and thousands of agents have been raising the profile of...

05 June 2015

From: Breaking News

Agents get behind SAFEagent Awareness Week 2015

This week over 3,000 letting agents from across the UK will be taking part in the fourth annual SAFEagent Awareness Week...

01 June 2015

From: Breaking News

It’s time to consign sole agencies to history

This publication recently reported on Russell Quirk's latest attempt to upset the establishment, this time by attacking the hallowed ground of...

29 May 2015

From: Features

Help for agents who must display fees from next week

A set of ‘fees templates’ have been created for letting agents to download ahead of the legal requirement to display details...

21 May 2015

From: Breaking News

The spotlight on our sector will not diminish, despite the result of the election

I write this article on the day of the General Election so you’ll forgive the political analogies. In particular, how any...

08 May 2015

From: Features

Agents must differentiate in an ultra competitive market

No agent reading this will be under any illusions that the agency market is a particularly competitive sector to operate in.  I...

23 April 2015

From: Features

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