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KEYWORD "Resolution" - 99 RESULTS
Tenancy Disputes: Resolution system could avoid court last resort

ARLA Propertymark has thrown its weight behind a new dispute resolution service as a quicker and less expensive alternative to court...

05 November 2021

From: Breaking News

Goodlord tweaks insurance offer because of lengthy eviction cases

Letting agents using rent protection and legal expenses insurance via Goodlord will have their rent protected until vacant possession, with no cap...

13 October 2021

From: Breaking News

Dispute evidence – don’t throw the kitchen sink at it!

When it comes to gathering evidence for deposit disputes, the need for thoroughness is understandable. However, on occasion some landlords take...

20 September 2021

From: Sponsored Content

Drone technology – a game changer for property marketing

Drone technology has come on a long way in recent years, with different use cases across various industries. New developments in...

15 September 2021

From: Sponsored Content

Shock statement by agents - we've lost faith in court system

Agents’ body Propertymark says it wants a dedicated housing court because it’s lost faith in the mainstream court system to handle...

17 August 2021

From: Breaking News

Free to agents: Banking dispute service endorsed by Propertymark

Propertymark has given its support to a free and independent dispute resolution service, the Business Banking Resolution Service, which is being offered to...

05 August 2021

From: Breaking News

Do you have questions about deposit disputes 

Through our FREE online deposit dispute webinars, we’ve trained thousands of landlords and letting agents about how the dispute resolution process...

02 August 2021

From: Sponsored Content

Complaints about lettings agents are soaring, says redress firm

Complaints referred to the Property Redress Scheme against its members grew by more than a quarter during 2020. In its annual report...

13 July 2021

From: Breaking News

Agents offered new repair management app

A new maintenance management app connecting agents and their tenants allows the tracking of repairs. Refectio compiles tenants’ faults onto a dashboard,...

01 July 2021

From: Breaking News

Eviction ban extension: Propertymark squares up for a fight

Tomorrow sees the start of a three-day debate over the extension of the eviction ban in Scotland - and Propertymark appears...

21 June 2021

From: Breaking News

Show Us The Results: Agents demand mediation pilot evidence

The Association of Residential Letting Agents’ wing of Propertymark is demanding to see the results of a mediation project initiated by...

04 June 2021

From: Breaking News

Striking Goodlord staff leave after ‘fire and rehire’ dispute

The industrial dispute involving Goodlord has ended with nine of the affected staff leaving the company after a lengthy strike. The Unite...

20 May 2021

From: Breaking News

Tenancy Disputes? These webinars may help you resolve them...

The DPS is hosting free dispute webinars to enable landlords and letting agents to navigate the dispute resolution process. More than 2,000...

21 April 2021

From: Breaking News

Legal warning over ‘honesty’ of grounds for possession

There's been a warning that tenants should not be deceived when a landlords wants possession of their property. Lindsays law firm says...

15 March 2021

From: Breaking News

David Hackett, Head of Business Development for The DPS

Who are you and what does it say on your business card? I’m David Hackett, Head of Business Development for The DPS    What...

04 March 2021

From: 60 Second Interview

Tenant loans the only answer to growing arrears, says think tank

A think tank says large scale intervention in the rental market via loans to tenants is the only way of addressing...

16 February 2021

From: Breaking News

Eviction mediation scheme - lawyers raise concerns

The Law Society is raising concerns about the government’s mediation scheme announced at the time of the last eviction ban decision. The...

09 February 2021

From: Breaking News

Think tank wants government help for households hit by pandemic

The Resolution Foundation has added its voice to that of many charities and other think tanks demanding more government support for...

17 November 2020

From: Breaking News

Living without Section 21 evictions – lessons from the Scottish market

The announcement of the Renters’ Reform Bill in the Queen’s speech last December caused a collective groan across the country from...

29 October 2020

From: Legislation & Compliance

Keeping the property market moving

It’s been an unexpected year for the property market, shaped by the effects of the pandemic. We didn’t quite anticipate the...

27 October 2020

From: Sponsored Content

Deposit scheme wants new role negotiating rent repayment deals

A deposit scheme has launched a new service designed to help tenants and landlords who have experienced issues with rent arrears as...

28 August 2020

From: Breaking News

Redress operator bigs up its own mediation service

The Property Redress Scheme, one of the two government-authorised redress services, claims its new mediation option is a success. In March this...

18 August 2020

From: Breaking News

‘Necessary’ licensing scheme still not agreed a full YEAR after consultation

Back in March 2019 we covered the story that Weymouth council in Dorset wanted a landlord licensing scheme for a town...

04 August 2020

From: Breaking News

Evictions could be avoided by new rental mediation service

A new service claims it could help to avoid arrears by mediating in disputes between tenants and landlords or their agents. The...

14 July 2020

From: Breaking News

Government must help young renters hit by furlough end - lettings group

A lettings sector trade body, acting with homelessness charities, is urging the government to do more as young people in rented...

07 July 2020

From: Breaking News

New guidance available for student check-outs during Coronavirus

The Deposit Protection Service has issued seven ways to help agents and students in England and Wales arrange accommodation check-outs during...

24 June 2020

From: Breaking News

Legal group considers how courts will handle evictions after ban

It’s been revealed that a legal group is considering how courts will consider eviction cases when the current ban is lifted...

17 June 2020

From: Breaking News

Think tank arrears claim sharply differs from leading agency

A think-tank claims one in eight tenants has fallen behind with rent since the start of the Coronavirus crisis - a...

01 June 2020

From: Breaking News

Rental sector highly vulnerable to younger worker unemployment, stats show

Research shows that half of those in the private rental sector are aged 16 to 34, making the lettings industry vulnerable...

29 May 2020

From: Breaking News

Council writes to landlords urging understanding over arrears

A London council has sent an open letting to its buy to let landlords urging them to show understanding to tenants...

26 May 2020

From: Breaking News

Mediation bid to keep agents, tenants and landlords out of court

One of the official redress operators - Property Redress Scheme - has launched a tenancy mediation service for agents, landlords and...

28 April 2020

From: Breaking News

Tenancy disputes going to court face 18-month delay warns expert

A real estate litigation partner at a leading law firm is warning that the Coronavirus crisis could lead to an 18...

24 April 2020

From: Breaking News

Kick-start your agency out of lockdown - key webinar this morning

Hello and welcome to Conquering Corona, our bid to help agents through the crisis. If you have appropriate advice to share with...

16 April 2020

From: Breaking News

Renters worse off than owners in virus crisis, claims think tank

Families living in private rented accommodation are more exposed to the economic shock of the Coronavirus than homeowners, which could mean...

09 April 2020

From: Breaking News

Corona Latest: New tenant checks, Virtual staging, Global agency impact

Hello and welcome to our latest update… we’re probably not yet getting used to these unusual times but we hope this...

02 April 2020

From: Breaking News

Labour’s new rent control plan is “a disaster for tenants” - claim

Labour’s London Mayor, Sadiq Khan, has put his call for powers to control private rents at the heart of his campaign...

04 March 2020

From: Breaking News

Poor communication still chief cause of check-out disputes

Poor communication remains the chief reason for disputes between agents, landlords and tenants at check-out time according to the latest research. A...

13 January 2020

From: Breaking News

Happy New Decade - and this is what rentals looked like in 2010

Here it is - the start of a new decade, a moment for resolutions and remembrance, and the last Bank Holiday...

31 December 2019

From: Breaking News

Possession order ‘hotspots’ identified as eviction process faces reform

A league table has been drawn up revealing the UK’s possession order hotspots - just as the government seems keen to...

17 December 2019

From: Breaking News

Four key events for agents to watch for in 2020

A leading law firm has highlighted four key dates for letting agents and landlords to watch for in 2020. Paul Barnes, head...

12 December 2019

From: Breaking News

Preparing for a deposit dispute means you might avoid one…

Letting agents and landlords who prepare for a dispute at the outset of a tenancy increase their chances of avoiding one...

09 December 2019

From: Breaking News

Deposit Alternative Wars: flatfair wins advert dispute with rival company

The Advertising Standards Authority has ruled in favour of deposit alternative scheme flatfair in a dispute which began with a complaint...

04 December 2019

From: Breaking News

Deposit Alternatives: new entrant to market is Hamilton Fraser

A new product in the increasingly competitive field of deposit alternatives has been launched by lettings and landlord insurance industry giant,...

28 November 2019

From: Breaking News

Rent Controls: “They sound great but they don’t work” says agent

A leading agent is the latest industry figure to speak out against rent controls, which continue to be advocated by Labour...

13 November 2019

From: Breaking News

Why S21 must stay: £29,000 arrears and £2,000 mess left by tenant

The government and local authorities run by all political parties are keen to advocate measures to curb rogue letting agents and...

12 November 2019

From: Breaking News

Rising rent is “a headwind” battering poor tenants, says think tank

Higher housing costs - including private sector rents - have reduced incomes and increased inequality as the poorest families have borne...

11 November 2019

From: Breaking News

Another top agency signs up to a deposit alternative scheme

The race for dominance in the deposit alternative field continues apace. Now franchise giant Hunters has teamed up with flatfair to bring...

15 October 2019

From: Breaking News

Four things you need to know when starting a new tenancy

Did you know that preparing for a deposit dispute starts at the beginning of a tenancy? When tenants and landlords disagree about...

26 September 2019

From: Sponsored Content

Section 21 - Liberal Democrats to debate call to scrap landlords’ rights

The Liberal Democrat conference, which begins on Saturday, is to debate a resolution calling for the scrapping of Section 21 -...

12 September 2019

From: Breaking News

New housing court in England and Wales 'should follow Scots model'

A new property court similar to the Scottish system should be established in England and Wales to deal with the proposed...

16 August 2019

From: Breaking News

Policing rental sector to be a focus of new research project

Two housing organisations have come together to fund a major research programme to improve standards in the private rental sector. They are...

17 June 2019

From: Breaking News

Trade body hits out over 'high rents for Millennials' claim

A trade body has hit out at government policy following a think tank’s claims that young people are less mobile because of...

07 June 2019

From: Breaking News

Think tank blames high rents for Millennials not moving for jobs

A think tank is blaming high rents for apparently stopping Millennials moving to better paying parts of the country. A report from...

06 June 2019

From: Breaking News

Good news: more deposit disputes settled by agreement, not adjudication

Not-for-profit operator Tenancy Deposit Scheme says early intervention between landlords and tenants across the UK is resulting in many more deposit...

17 May 2019

From: Breaking News

Beware: new PDRs do not give ‘buy to let developers’ free rein

A building expert is warning buy to let investors that they won’t enjoy unfettered rights to extend their properties upwards when...

15 April 2019

From: Breaking News

Agents, landlords and tenants invited to ‘better relationship’ sessions

A Scottish mediation company and the SafeDeposits Scotland Trust are to create eight workshops aiming to improve relationships between agents, landlords,...

15 March 2019

From: Breaking News

Inventories ‘could be integral part of rental redress reform’ claim

Independent inventory reporting is the perfect complement to the government’s proposed housing reforms. That’s the view of the UK’s largest provider of...

08 March 2019

From: Breaking News

New lettings redress is good 'but don't launch before industry is ready'

A rental platform says it welcomes government plans to overhaul redress for tenants and others in the housing system but it...

04 February 2019

From: Breaking News

New redress scheme 'must be free for renters' insists consumer group

The government’s new redress system, announced last week and to be implemented later this year, must be free for renters to...

30 January 2019

From: Breaking News

Lettings sector welcomes redress reform as landlords face £5,000 fines

There’s been broad support from the lettings sector for the wide-ranging reform of the redress system announced yesterday by housing secretary...

25 January 2019

From: Breaking News

Controversial figures claim much more private rental overcrowding

A report claims that England has just 825 homes for every 1,000 families as a result of two decades of house...

14 January 2019

From: Breaking News

TDS HQ destroyed by fire just as ‘reviewer’ scheme announced

The Tenancy Deposit Scheme - which was hit by a serious fire at its Hemel Hempstead headquarters last evening - has appointed...

10 January 2019

From: Breaking News

Rent controls and longer tenancies demanded by pressure group

Home ownership rates for families aged 25 to 34 are rising for the first time in 30 years but high barriers...

27 December 2018

From: Breaking News

Cleaning and damage again most common reasons for deposit deductions

Cleaning and property damage are the most common reasons landlords make deposit deductions, according to data released by The Deposit Protection...

06 September 2018

From: Breaking News

Which? takes aim at letting agents and private rental sector

Which?, the consumer body that appears to be taking an increasingly-aggressive line against letting agents and landlords, has now issued a...

23 July 2018

From: Breaking News

Industry wants more policing of rental sector rather than yet more reform

Trade bodies have been responding to today’s report of the Housing, Communities and Local Government Select Committee deliberations on the private...

19 April 2018

From: Breaking News

More tenant-power and rent controls demanded by key think-tank

An influential think tank is calling on government to radically reform the private rental sector because a generation of young people...

18 April 2018

From: Breaking News

Trade body wants SDLT surcharge scrapped and CGT incentives for buy to let

A leading lettings sector trade body has repeated its call on government to offer a range of incentives to landlords and...

18 April 2018

From: Breaking News

TDS reveals dates for agents' training on deposits and adjudications

The Tenancy Deposit Scheme has announced new dates for its academy courses, delivering training on tenancy deposit disputes and adjudication to...

09 March 2018

From: Breaking News

Unite trials no-deposit insurance scheme for students renting in HMOs

Student accommodation specialist Unite is launching a new service, called Conker, which aims to replace deposits with insurance schemes for students...

31 January 2018

From: Breaking News

Complaint about agent using show-flat pictures in property details

Two complaints linked to agency activity have been dealt with through the Advertising Standards Authority informal resolution process. In the first a...

20 December 2017

From: Breaking News

Here we go again: Tories unveil slew of new controls for private rental sector

The Conservatives have used their annual conference in Manchester to unveil a raft of new controls and regulations applying to the...

02 October 2017

From: Breaking News

TDS to provide dispute resolution for deposit replacement company

The Dispute Service (TDS) has announced today that it will provide dispute resolution for a new deposit replacement company.  The 'long-term strategic...

04 September 2017

From: Breaking News

Mydeposits launches sharp attack on 'no-deposit' alternatives

The head of the parent firm of mydeposits is warning tenants and landlords tempted to enter into new ‘no-deposit’ schemes to...

29 June 2017

From: Breaking News

Agents sought by firm offering possible way around future deposits cap

An alternative to traditional deposits, already tested in the German rental market, is now being introduced into the UK - and...

28 June 2017

From: Breaking News

Eviction firm Landlord Action acquired by redress scheme owner

HF Resolution Ltd, a subsidiary of Hamilton Fraser, has acquired one of the industry’s leading tenant eviction solicitor firms, Landlord Action.   Landlord...

23 June 2017

From: Breaking News

Airbnb changes website after complaint over cost estimate

Airbnb has changed details on its website following a complaint to the Advertising Standards Authority.   The short-let platform’s website, seen on December...

10 May 2017

From: Breaking News

Agency withdraws publicity after complaint over portal claim

Northwood GB has withdrawn a circular following a complaint regarding a reference to Rightmove visits.   A circular for Northwood GB stated: “Did...

15 February 2017

From: Breaking News

PropTech firm warns industry on poor consumer service

Poor communication, not being treated as a customer, and the time it takes to get property issues resolved have topped the...

14 February 2017

From: Breaking News

Think-tank claims many more private renters than previously thought

The Resolution Foundation, a think tank, claims that home ownership is far lower than is widely believed to be the case...

03 January 2017

From: Breaking News

Agents' association switches redress scheme after bidding process

The UK Association of Letting Agents will not be using Ombudsman Service: Property to provide its dispute resolution service from the...

14 October 2016

From: Breaking News

Expert Advice on Student Lets from mydeposits

Our key partner and buy-to-let specialist, Hamilton Fraser, and renown industry expert, Paul Shamplina have released the first in a new...

12 September 2016

From: Sponsored Content

Top tips for Preparing your Dispute Evidence

Suzy Hershman, Head of Dispute Resolution for mydeposits, covers her top tips for preparing your dispute evidence If I had a £1 for...

12 August 2016

From: Sponsored Content

Near-doubling of private rental sector in just 12 years

Much publicity has been given to the Resolution Foundation’s report into falling home ownership - but the flip side is that...

03 August 2016

From: Breaking News

Group slams claim that private rental sector 'not fit for purpose'

An industry body has blasted an analysis of housing trends in England that claims the private rented sector is ‘not fit...

03 August 2016

From: Breaking News

Deposit deductions – What you can and can’t claim for

When renting out a property, most landlords choose to take a deposit from their tenant prior to the tenancy starting. The...

29 July 2016

From: Sponsored Content

Young tenants 'pay £44,000 more in rent by age 30' than parents did

The combination of falling home ownership and rising costs in the private rented sector mean that today’s younger generation will have...

20 July 2016

From: Breaking News

What to consider when calculating “fair wear and tear”

For a long time, fair wear and tear has been a grey area for landlords and letting agents alike; this is...

15 July 2016

From: Sponsored Content

Inventory clerks announce partnership with Property Redress Scheme

The Association of Independent Inventory Clerks (AIIC) has announced that it has joined the Property Redress Scheme (PRS).  With over 700 members,...

01 June 2016

From: Breaking News

New survey shows shocking problems for landlords not using letting agents

A new survey by insurer Direct Line for Business suggests that landlords who have not instructed letting agents to act for...

06 April 2016

From: Breaking News

Jen Paice, CEO of SafeDeposits Scotland

Who are you? Jen Paice What does it say on your business card? Chief executive of SafeDeposits Scotland What does SafeDeposits Scotland do? We are...

24 February 2016

From: 60 Second Interview

Figures show why private rental sector is dominated by young tenants

The housing ladder is disappearing for most young working households on modest incomes who are obliged to rent for the indefinite...

17 February 2016

From: Breaking News

Sean Hooker, Head of Redress, PRS

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

23 December 2015

From: 60 Second Interview

Another boost for Fixflo as it links with PRS and mydeposits

Repairs software provider Fixflo - which last week entered into a partnership with The Property Ombudsman scheme and The Deposit Protection...

23 November 2015

From: Breaking News

Inventory clerks urge basic communication to defuse deposit disputes

A formal tenancy deposit dispute could be defused by something as basic as a simple conversation, says the Association of Independent...

07 October 2015

From: Breaking News

Simple discussion 'defuses 30% of tenant complaints' - claim

Tenancy deposit protection scheme mydeposits says almost a third of its notified disputes between tenants and agents or landlords do not...

12 August 2015

From: Breaking News

Romans Wows Property Management Clients with Docusign

Leading UK property agency enhances auditing and reporting while providing a better client experience. Company’s Top Objectives Romans is a 19-branch network of...

08 July 2015

From: Sponsored Content

TPO and Northwood take part in job swap

An officer from The Property Ombudsman Scheme (TPO) and a member of staff from Northwood recently switched roles for a week...

04 June 2015

From: Breaking News

Fee disclosure: Are you ready for an inspection?

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of which...

29 May 2015

From: Features

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