No job too big or too small
02 June 2015 2711 Views
Some companies pride themselves on being able to accommodate customers of all kinds. “No job too big or too small,” they say, seemingly not wanting to scare any customers away or make it seem like they can’t handle big projects.
Roy Fuller Managing Director at Everything Lettings say: The truth is, though, most businesses are not good at both “big” and “small.” They may be good at one and mediocre at the other–or mediocre at both–but, by saying yes to everything, they lose the chance to focus on what they do best. The problem is that some businesses are afraid of losing business so are not honest about our capabilities. In actuality, however, the easiest way to lose customers is by trying to be all things to all people.
At Everything Lettings we say, “No job is too big for us, and no jobs are too small” because we have the capability, the staff and appropriate contractors to deliver both. From small one off DIY jobs in central London in rented properties to a full office refurbishment and relocation in Essex, we have the expertise to provide a first class service for all our clients. Our clients know this, only just recently, one of clients chose Everything Lettings to re-paint the entire front of their offices in central London as they believed due to our handling of general property maintenance repairs for the portfolio they managed we would be the idea business to do this for them.
First and foremost, we are a provider of services – we are not builders but we provide property maintenance services that include building works.
Therefore, we offer clients a full service in the ‘building’ spectrum from approved contractors to consultancy to management and HMO re-design. Our aim is to serve the client, do a great job, and make what can often seem like a complex process seem easy. Whether it’s working with Landlords to deliver challenging and new work or with property managers that need respect, understanding and a little TLC on property portfolios, or anything in-between – we deliver.
We see property maintenance as a creative process. Taking a tiered property and turning it into fresh vibrant property that will last for let after let. We think that’s both creative and responsible, and responsibility is something that we take seriously. Yes we do offer something fresh, in an industry that sometimes seems bogged down by process, process that prevents you seeing the wood for the trees. We pride ourselves in our practical approach, our pragmatism and our ability to get things done, quickly and cost effectively.
What’s more, we meticulously investigate better ways to do things. We are innovative in our approach and alternatives so as to provide value for money and ensure we offer specific products that perform. Like our Emergency Out Of Hours cover and our Emergency Landlord assist cover, giving peace of mind to our clients when the office is closed.
As we say no job too big, no job too small and that’s the way it is with us – big is bold and “small is beautiful” whatever way you view it. .
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