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KEYWORD "Compensation" - 78 RESULTS
£100,000 compensation to be paid by rogue lettings agents

Three lettings agents who kept tenants’ rent instead of passing it to the landlords have been ordered to pay almost £100,000...

30 October 2020

From: Breaking News

Agents urged by ARLA to lobby MPs over cash help to tenants

The Association of Residential Letting Agents is urging its members to write to their MPs over the provision of cash help...

07 September 2020

From: Breaking News

Expelled! Agents thrown out by Ombudsman over award payments

Three agents have been expelled by The Property Ombudsman for failing to pay compensation awards.  In the case of Foremost Lettings Ltd...

26 August 2020

From: Breaking News

Shelter “doubling up” its checks on letting agents for compliance

Campaigning charity Shelter says it is “doubling up” its efforts to make sure letting agents comply with anti-discrimination legislation when it...

15 July 2020

From: Breaking News

Airbnb must pay out over sub-letting - could it happen here?

Airbnb has been ordered to pay some 52,000 euros in compensation to the owner of an apartment in Paris after a...

16 June 2020

From: Breaking News

Eviction Ban: Campaign launched to tell MPs how it's hurting industry

The industry’s major landlord trade body is urging its members to write to MPs to explains what it calls “the devastating...

15 June 2020

From: Breaking News

Six lettings agencies expelled from TPO for not paying awards

The Property Ombudsman has announced the expulsion of eight agencies, all for contravening TPO codes of practice. Most of the expulsions were...

04 May 2020

From: Breaking News

Agents Beware: All tenancies subject to ‘Human Habitation’ from tomorrow

It’s easy to forget in the Coronavirus frenzy but from tomorrow, Friday March 20, all tenancies are to become subject to...

19 March 2020

From: Breaking News

Jon Notley, co-founder and CEO of Zero Deposit™

Who are you and what does it say on your business card? My name is Jon Notley and I am the co-founder...

12 March 2020

From: 60 Second Interview

Tenant ‘financially exploited and harassed’ by landlord, claims council

A landlord has been ordered to pay nearly £6,000 in fines and costs after pleading guilty to harassing and financially exploiting...

27 February 2020

From: Breaking News

Porsche-driving agent crook repays just £43,000 of missing £241,000

A jailed letting agent in a long-running legal saga has now been told she must repay her victims some £43,000 -...

25 February 2020

From: Breaking News

Five agents kicked out of Ombudsman scheme after disputes

The Property Ombudsman has expelled five agencies, mostly for failures to honour awards: four of them are lettings operations and one...

21 February 2020

From: Breaking News

Tenant’s secret buy to lets land him with a suspended sentence

A London council tenant who for a period of seven years failed to disclose that he owned three houses, has been...

29 January 2020

From: Breaking News

Lettings agency boss jailed for £230,000 fraud scandal

A Southampton lettings agency owner has been jailed after defrauding landlords and tenants out of £230,000. Andrew Whitehead has been jailed for...

19 December 2019

From: Breaking News

Three rogue lettings agencies expelled by The Property Ombudsman

Three lettings agencies have been expelled from TPO - in each case the agency failed to honour a payment as instructed...

13 December 2019

From: Breaking News

Compensation for buy to let owners ‘possible’ says law firm

Owners of buy to let properties across the UK could be entitled to compensation due to onerous ground rent charges according...

10 December 2019

From: Breaking News

Former Labour councillor jailed after years of housing fraud

A former Labour councillor and solicitor Muhammad Harun has been jailed for 16 months after pleading guilty to two counts of...

20 November 2019

From: Breaking News

Agency compensates tenants and landlords after employee’s scam

Martin & Co says it has compensated clients fully after a rogue lettings agent in Cornwall added sums to invoices sent...

04 November 2019

From: Breaking News

Online lettings agency at heart of money laundering crimes

Three criminals have been sentenced after pleading guilty to money laundering involving an online lettings agency. The sentences follow an investigation spearheaded...

18 October 2019

From: Breaking News

Tulisa’s trashed apartment shows X-actly why inventories are vital

If you want to know why inventories are vital for agents and landlords, look no further than the high-profile dispute over...

17 October 2019

From: Breaking News

Rogue agents expelled by TPO for failing to pay compensation awards

Two London agencies have been expelled from The Property Ombudsman scheme for failing to honour two compensation awards. The first is Chase...

19 September 2019

From: Breaking News

Renters can now switch mid-tenancy from traditional deposit to alternative

One of the suppliers in the fiercely competitive world of deposit alternatives has introduced an ‘unlocking deposits’ option. From today, Zero Deposit...

23 August 2019

From: Breaking News

Call for open-ended renting with reduced rent for long-term tenancies

There should be open-ended tenancies with reduced rent for long-term contracts and any rent increase tied only to inflation. This dramatic reform...

21 August 2019

From: Breaking News

Expelled! Seven rogue letting agents kicked out of Ombudsman scheme

Seven agencies have been expelled from membership of The Property Ombudsman after failing to pay compensation awards made by TPO. All are...

03 June 2019

From: Breaking News

Tenant tells BBC that agency changed locks and removed goods

Controversial London lettings agency Flintons has again been named by a BBC TV programme for allegedly unreasonable behaviour in relation to...

03 June 2019

From: Breaking News

Agents must get to grips with deposit alternatives - their time has come

Lettings agents are being urged to educate themselves as much as possible about rival deposit alternative schemes which are becoming increasingly...

28 May 2019

From: Breaking News

Redress scheme makes £25,000 award after “failings” by lettings agent

The Property Redress Scheme, one of the two government-backed redress operators for the lettings and sales service, has outlined its work...

23 May 2019

From: Breaking News

Deposit replacement scheme partners with 26-branch independent network

Tenancy deposit alternative Reposit has announced a partnership with Pattinson, the largest independent agency network in the North East. The 26-branch network...

09 May 2019

From: Breaking News

Proceeds of Crime Act to be used against jailed agents, council confirms

Cornwall council has confirmed that it’s to use the Proceeds of Crime Act to try to win compensation for victims of...

25 April 2019

From: Breaking News

Foxtons denies bait-and-switch after tenant couple rent “dud” flat

A national newspaper story suggests that a couple seeking an apartment to rent in Brixton were signed up to the wrong...

23 April 2019

From: Breaking News

Lies, illegal flats and hidden tenants lead to suspended jail sentence

A buy to let investor who hid families in windowless rooms after failing to get planning permission for a block of...

28 March 2019

From: Breaking News

'Use more than one lettings agent to cut risk' landlords advised

New rules to protect rent paid by tenants to letting agents will fail to provide adequate protection for landlords, a trade...

07 December 2018

From: Breaking News

‘Take rogues to court’ - council urges private tenants to take civil action

Nottingham council - which recently introduced one of the largest and most controversial selective licensing schemes in the country - now...

23 November 2018

From: Breaking News

Lettings agency sued for £1.4m after harassment of tenant

A former City marketing executive is suing a lettings agency for £1.4m in a row over alleged harassment in 2010. Agent Caroline...

06 November 2018

From: Breaking News

Tory voters want S21 eviction powers scrapped, claims pressure group

Generation Rent, the controversial pressure group campaigning alongside Shelter and others for the scrapping of landlords’ rights to evict under Section...

29 August 2018

From: Breaking News

August deadline for Airbnb to satisfy EU on prices, terms and conditions

Airbnb is facing more attempts to regulate its short lets, this time with the European Commission calling on the platform to...

18 July 2018

From: Breaking News

Kicked out: two lettings agencies expelled by The Property Ombudsman

Two lettings agencies have been expelled from The Property Ombudsman scheme. The first is Bower & Bower (B&B), a sales and lettings...

22 June 2018

From: Breaking News

Getting worse: complaints to TPO about letting agents soar 11%

The Property Ombudsman has issued its annual report for 2017 and it makes grim reading for the rental sector - there’s...

17 May 2018

From: Breaking News

Massive £182,000 fine for buy to let investor after string of HMO offences

A buy to let investor has been found guilty of 35 HMO-related offences - and has to pay a total fine...

23 April 2018

From: Breaking News

Tenants get £7,638 compensation from property firm over pigeons

A property company that failed to repair a pigeon-infested loft has been fined a total of £31,026, including an order to...

04 April 2018

From: Breaking News

Property Ombudsman expels lettings agencies over payments issues

The Property Ombudsman has released details of two letting agencies expelled over financial issues, and the extension of an expulsion period...

26 March 2018

From: Breaking News

Agents who say 'No DSS tenants' may be acting unlawfully

Letting agents who act on landlords’ instructions to refuse tenants claiming benefits may be breaking the law. A legal case recently found...

27 February 2018

From: Breaking News

Agencies expelled from Ombudsman scheme for non-payment of rents

The Property Ombudsman scheme has today announced three expulsions of agencies as a result of non-payment of rent or awards. Firstly, a...

10 January 2018

From: Breaking News

Landlord hit with fine for illegally evicting tenant

A landlord has been prosecuted and fined for evicting a tenant illegally.  Last week, Suhail Mahmood, 30, was convicted at Sheffield Magistrates'...

04 September 2017

From: Breaking News

Professional Indemnity explained for property professionals

Giving clients reliable advice when they are buying, selling or letting a home lies at the core of every successful estate...

31 August 2017

From: Sponsored Content

Prosecution of agency over 'sham licences' is first of its kind

This month’s prosecution of a letting agency for issuing ‘sham licences’ that suggested occupiers had no right to challenge eviction and...

31 August 2017

From: Breaking News

TPO expels agency failing to honour compensation to landlord

The Property Ombudsman has expelled a London lettings and estate agency after it failed to honour a compensation payment to a...

24 August 2017

From: Breaking News

Tech firm says agents could reduce complaints - by using more tech

A PropTech firm claims more effective use of technology and automation by letting agents could reduce the number of complaints made...

03 August 2017

From: Breaking News

Call for independent complaints body to be set up for private renting

Private renters aren’t pressing agents and landlords to carry out repairs to their home over fears they’ll be evicted, claims Citizens...

14 July 2017

From: Breaking News

Really? Around half of agents back fees ban, survey suggests

A survey of letting and estate agencies suggest around half broadly back the changes to the private rental sector outlined in...

11 July 2017

From: Breaking News

TPO makes year's biggest compensation award against letting agent

The annual report of The Property Ombudsman, released today, reveals that the largest compensation award of the year has been made...

22 June 2017

From: Breaking News

Prosecution after tenant harassed and property poorly-managed

A private landlord in Sheffield has been prosecuted for harassing a tenant and failing to manage his property adequately.   Nilendu Das was...

17 March 2017

From: Breaking News

Illegal eviction leads to £7,000 fine and 200 hours community service

A landlord who admitted threatening violence against a tenant who left the property he was renting has been given a substantial...

16 March 2017

From: Breaking News

Landlord fails to overturn eviction conviction and sentence

A rogue landlord found guilty of waging a campaign of harassment and intimidation against a young mother he wanted to illegally...

27 February 2017

From: Breaking News

Letting agency owner ordered to pay £25,000 to victims

A convicted Surrey letting agent who used his clients’ money to cover his business debts has been ordered to pay £25,000...

23 February 2017

From: Breaking News

Managing your landlord clients’ expectations throughout the tenancy

As an Agent, understanding and managing your landlords’ expectations of their tenants and property is a necessary and sometimes difficult task....

05 October 2016

From: Sponsored Content

'Raise your standards' The Property Ombudsman tells letting agents

The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...

04 October 2016

From: Breaking News

More details emerge of agents expelled by The Property Ombudsman

On Friday afternoon Letting Agent Today broke the news of four letting agencies being expelled by The Property Ombudsman - and...

03 October 2016

From: Breaking News

The Property Ombudsman expels four lettings and estate agencies

Four separate estate and letting agencies have been expelled from membership of The Property Ombudsman and from registration for lettings redress...

30 September 2016

From: Breaking News

Landlord group begins legal action against firms advising on BoI mortgages

An action group campaigning on behalf of landlords has confirmed that it is ready to begin legal action against the Bank...

14 September 2016

From: Breaking News

When can a tenant withhold rent?

A fundamental part of any tenancy agreement is the tenant’s obligation to pay rent to live in the  property. In return,...

30 August 2016

From: Sponsored Content

Jail and £100,000 bill after 'personal wealth put before tenant safety'

A private landlord has been jailed after being accused by a judge of "cutting corners" and deliberately putting his "wealth" before...

22 August 2016

From: Breaking News

Prison and huge fine after war of intimidation waged on tenants

A landlord who waged what a local authority describes as “a war of intimidation” against tenants living in his property has...

19 July 2016

From: Breaking News

Council prosecutes eleven landlords for ignoring selective licensing scheme

Burnley Council has named and shamed eleven landlords that have been prosecuted for ignoring its selective licensing scheme. One landlord, Pierce Mullally,...

27 May 2016

From: Breaking News

Sub-letting: Council wins landmark case against landlord

A landlord has been prosecuted for both illegal sub-letting and illegal eviction at the same time - an occurrence which is...

26 May 2016

From: Breaking News

TPO expels two letting agencies now banned from redress schemes

As we reported yesterday, The Property Ombudsman has expelled two letting agencies and is warning consumers about the firms, which are...

05 May 2016

From: Breaking News

Two agencies expelled from TPO and barred from other redress schemes

Consumers are being warned by The Property Ombudsman redress scheme about the actions of two lettings agents based in Southampton.  Both agencies,...

04 May 2016

From: Breaking News

'No licence' landlord gets four-figure bill after ignoring council warnings

A private landlord has been ordered to pay more than £1,000 after admitting operating in Burnley without a proper licence.  Matthew Hartley...

12 April 2016

From: Breaking News

Foxtons receives 'letter of claim' seeking £2m settlement talks over fees

Foxtons has been served with a ‘letter of claim’ which warns that unless it enters into talks concerning fees charged to...

26 February 2016

From: Breaking News

Sean Hooker, Head of Redress, PRS

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

23 December 2015

From: 60 Second Interview

Council prosecutes landlord after illegal eviction

A landlord has been cautioned and has agreed to pay £1,000 compensation to a tenant, and pay £2,000 towards legal costs,...

15 December 2015

From: Breaking News

Property Ombudsman expels central London letting agency

Bruten & Co Limited, a sales and lettings agent based in Notting Hill Gate, London, has been expelled from membership of...

03 September 2015

From: Breaking News

Redress scheme expels letting agent for not paying compensation

The Property Redress Scheme has expelled a letting agency following non-compliance with a redress decision. The complaint regarded a holding deposit. The...

11 August 2015

From: Breaking News

Agency expelled by Ombudsman after series of failures

An agency has been expelled from The Property Ombudsman scheme for a minimum of two years after failing to comply with...

13 July 2015

From: Breaking News

Agent facing legal bill after charging landlord over £600 to fix light

Foxtons could be facing a hefty legal bill after charging a landlord over £600 to change a light fitting. In 2013 London...

08 June 2015

From: Breaking News

Agents get behind SAFEagent Awareness Week 2015

This week over 3,000 letting agents from across the UK will be taking part in the fourth annual SAFEagent Awareness Week...

01 June 2015

From: Breaking News

Fee disclosure: Are you ready for an inspection?

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of which...

29 May 2015

From: Features

Landlord fined for failing to carry out vital repair works

A landlord has been prosecuted and fined for failing to carry out vital works on his rental property.  Victor Robbins of Leigh-on-Sea,...

28 May 2015

From: Breaking News

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