Six agencies have been excluded from The Property Ombudsman for failing to pay compensation to wronged complainants. One was the Belvoir...
Archive
13 July 2022
From: Breaking News

New research from insurance provider Paymentshield has found that over one in five UK tenants have experienced a negative property event...
17 February 2022
From: Breaking News

Two agencies have been expelled from The Property Ombudsman scheme for failing to pay compensation awards. Thamlet Estates, based in east London,...
20 January 2022
From: Breaking News

A member of staff at a Connells-owned branch has been quoted as saying the agency had “no lawful basis” for passing...
14 January 2022
From: Breaking News

ARLA Propertymark has launched a radical programme of reform for the private rental sector - getting in before the government’s own...
15 December 2021
From: Breaking News

A lettings agency has been prosecuted by Birmingham council for unlawfully evicting a tenant. Principal Homes is based at Great Barr and was...
29 October 2021
From: Breaking News

The end of the stamp duty holiday today has triggered a reduction in the number of buy to let investors saying...
01 October 2021
From: Breaking News

A lettings agent has taken the unorthodox approach of advising tenants to take their landlords to court in a bid to...
31 August 2021
From: Breaking News

A lettings agent who has made a series of outbursts against landlords and councils, has now turned his anger on proposed...
10 August 2021
From: Breaking News

Complaints referred to the Property Redress Scheme against its members grew by more than a quarter during 2020. In its annual report...
13 July 2021
From: Breaking News

A lettings agency has apologised after a campaign by activists about the condition of a rental property it manages. Protesters outside the...
13 July 2021
From: Breaking News

A lettings agent who wants tenants to take out policies to fund complaints against agencies and landlords has branded the social...
28 June 2021
From: Breaking News

The man behind an early version of deposit replacement for the private rental sector has now set up a service encouraging...
21 June 2021
From: Breaking News

A lettings agency director has been issued with a Criminal Behaviour Order for unlawfully evicting a tenant back in 2019. CFDP Ltd, trading as...
30 April 2021
From: Breaking News

Another lettings agency has been expelled from The Property Ombudsman scheme for failing to pay an outstanding compensation award - but...
16 April 2021
From: Breaking News

A lettings agency that failed to pay a compensation award ordered by The Property Ombudsman has been expelled from the scheme...
15 April 2021
From: Breaking News

A lettings agent in Slough, called Saville Park Ltd, has been excluded from The Property Ombudsman for failing to pay an outstanding award of £300. TPO received a complaint from tenants...
15 April 2021
From: Breaking News

There's been a warning that tenants should not be deceived when a landlords wants possession of their property. Lindsays law firm says...
15 March 2021
From: Breaking News

Two letting agents have been ordered to pay £16,000 to a landlord after their activities were found to be unregistered and...
24 February 2021
From: Breaking News

The Daily Mail says it has informed Trading Standards of a lettings agent which is claims is “illegally working” despite not...
17 February 2021
From: Breaking News

A 24 month community order and 200 hours of unpaid work are the price being paid for an unlawful eviction. Buy to...
15 February 2021
From: Breaking News

A lettings agency has called in the police after a protest involving anti-agent activists demanding compensation for past tenants. The Eastern Daily...
24 December 2020
From: Breaking News

Activists are attempting to build rent strike momentum amongst students who rent property across the country. ‘Rent Strike” is a national network...
08 December 2020
From: Breaking News

An overwhelming 98 per cent of agents who are members of The Property Ombudsman scheme pay compensation when an investigation is...
01 December 2020
From: Breaking News

Three lettings agents who kept tenants’ rent instead of passing it to the landlords have been ordered to pay almost £100,000...
30 October 2020
From: Breaking News

The Association of Residential Letting Agents is urging its members to write to their MPs over the provision of cash help...
07 September 2020
From: Breaking News

Three agents have been expelled by The Property Ombudsman for failing to pay compensation awards. In the case of Foremost Lettings Ltd...
26 August 2020
From: Breaking News

Campaigning charity Shelter says it is “doubling up” its efforts to make sure letting agents comply with anti-discrimination legislation when it...
15 July 2020
From: Breaking News

Airbnb has been ordered to pay some 52,000 euros in compensation to the owner of an apartment in Paris after a...
16 June 2020
From: Breaking News

The industry’s major landlord trade body is urging its members to write to MPs to explains what it calls “the devastating...
15 June 2020
From: Breaking News

The Property Ombudsman has announced the expulsion of eight agencies, all for contravening TPO codes of practice. Most of the expulsions were...
04 May 2020
From: Breaking News

It’s easy to forget in the Coronavirus frenzy but from tomorrow, Friday March 20, all tenancies are to become subject to...
19 March 2020
From: Breaking News

Who are you and what does it say on your business card? My name is Jon Notley and I am the co-founder...
12 March 2020
From: 60 Second Interview

A landlord has been ordered to pay nearly £6,000 in fines and costs after pleading guilty to harassing and financially exploiting...
27 February 2020
From: Breaking News

A jailed letting agent in a long-running legal saga has now been told she must repay her victims some £43,000 -...
25 February 2020
From: Breaking News

The Property Ombudsman has expelled five agencies, mostly for failures to honour awards: four of them are lettings operations and one...
21 February 2020
From: Breaking News

A London council tenant who for a period of seven years failed to disclose that he owned three houses, has been...
29 January 2020
From: Breaking News

A Southampton lettings agency owner has been jailed after defrauding landlords and tenants out of £230,000. Andrew Whitehead has been jailed for...
19 December 2019
From: Breaking News

Three lettings agencies have been expelled from TPO - in each case the agency failed to honour a payment as instructed...
13 December 2019
From: Breaking News

Owners of buy to let properties across the UK could be entitled to compensation due to onerous ground rent charges according...
10 December 2019
From: Breaking News

A former Labour councillor and solicitor Muhammad Harun has been jailed for 16 months after pleading guilty to two counts of...
20 November 2019
From: Breaking News

Martin & Co says it has compensated clients fully after a rogue lettings agent in Cornwall added sums to invoices sent...
04 November 2019
From: Breaking News

Three criminals have been sentenced after pleading guilty to money laundering involving an online lettings agency. The sentences follow an investigation spearheaded...
18 October 2019
From: Breaking News

If you want to know why inventories are vital for agents and landlords, look no further than the high-profile dispute over...
17 October 2019
From: Breaking News

Two London agencies have been expelled from The Property Ombudsman scheme for failing to honour two compensation awards. The first is Chase...
19 September 2019
From: Breaking News

One of the suppliers in the fiercely competitive world of deposit alternatives has introduced an ‘unlocking deposits’ option. From today, Zero Deposit...
23 August 2019
From: Breaking News

There should be open-ended tenancies with reduced rent for long-term contracts and any rent increase tied only to inflation. This dramatic reform...
21 August 2019
From: Breaking News

Seven agencies have been expelled from membership of The Property Ombudsman after failing to pay compensation awards made by TPO. All are...
03 June 2019
From: Breaking News

Controversial London lettings agency Flintons has again been named by a BBC TV programme for allegedly unreasonable behaviour in relation to...
03 June 2019
From: Breaking News

Lettings agents are being urged to educate themselves as much as possible about rival deposit alternative schemes which are becoming increasingly...
28 May 2019
From: Breaking News

The Property Redress Scheme, one of the two government-backed redress operators for the lettings and sales service, has outlined its work...
23 May 2019
From: Breaking News

Tenancy deposit alternative Reposit has announced a partnership with Pattinson, the largest independent agency network in the North East. The 26-branch network...
09 May 2019
From: Breaking News

Cornwall council has confirmed that it’s to use the Proceeds of Crime Act to try to win compensation for victims of...
25 April 2019
From: Breaking News

A national newspaper story suggests that a couple seeking an apartment to rent in Brixton were signed up to the wrong...
23 April 2019
From: Breaking News

A buy to let investor who hid families in windowless rooms after failing to get planning permission for a block of...
28 March 2019
From: Breaking News

New rules to protect rent paid by tenants to letting agents will fail to provide adequate protection for landlords, a trade...
07 December 2018
From: Breaking News

Nottingham council - which recently introduced one of the largest and most controversial selective licensing schemes in the country - now...
23 November 2018
From: Breaking News

A former City marketing executive is suing a lettings agency for £1.4m in a row over alleged harassment in 2010. Agent Caroline...
06 November 2018
From: Breaking News

Generation Rent, the controversial pressure group campaigning alongside Shelter and others for the scrapping of landlords’ rights to evict under Section...
29 August 2018
From: Breaking News

Airbnb is facing more attempts to regulate its short lets, this time with the European Commission calling on the platform to...
18 July 2018
From: Breaking News

Two lettings agencies have been expelled from The Property Ombudsman scheme. The first is Bower & Bower (B&B), a sales and lettings...
22 June 2018
From: Breaking News

The Property Ombudsman has issued its annual report for 2017 and it makes grim reading for the rental sector - there’s...
17 May 2018
From: Breaking News

A buy to let investor has been found guilty of 35 HMO-related offences - and has to pay a total fine...
23 April 2018
From: Breaking News

A property company that failed to repair a pigeon-infested loft has been fined a total of £31,026, including an order to...
04 April 2018
From: Breaking News

The Property Ombudsman has released details of two letting agencies expelled over financial issues, and the extension of an expulsion period...
26 March 2018
From: Breaking News

Letting agents who act on landlords’ instructions to refuse tenants claiming benefits may be breaking the law. A legal case recently found...
27 February 2018
From: Breaking News

The Property Ombudsman scheme has today announced three expulsions of agencies as a result of non-payment of rent or awards. Firstly, a...
10 January 2018
From: Breaking News

A landlord has been prosecuted and fined for evicting a tenant illegally. Last week, Suhail Mahmood, 30, was convicted at Sheffield Magistrates'...
04 September 2017
From: Breaking News

Giving clients reliable advice when they are buying, selling or letting a home lies at the core of every successful estate...
31 August 2017
From: Sponsored Content

This month’s prosecution of a letting agency for issuing ‘sham licences’ that suggested occupiers had no right to challenge eviction and...
31 August 2017
From: Breaking News

The Property Ombudsman has expelled a London lettings and estate agency after it failed to honour a compensation payment to a...
24 August 2017
From: Breaking News

A PropTech firm claims more effective use of technology and automation by letting agents could reduce the number of complaints made...
03 August 2017
From: Breaking News

Private renters aren’t pressing agents and landlords to carry out repairs to their home over fears they’ll be evicted, claims Citizens...
14 July 2017
From: Breaking News

A survey of letting and estate agencies suggest around half broadly back the changes to the private rental sector outlined in...
11 July 2017
From: Breaking News

The annual report of The Property Ombudsman, released today, reveals that the largest compensation award of the year has been made...
22 June 2017
From: Breaking News

A private landlord in Sheffield has been prosecuted for harassing a tenant and failing to manage his property adequately. Nilendu Das was...
17 March 2017
From: Breaking News

A landlord who admitted threatening violence against a tenant who left the property he was renting has been given a substantial...
16 March 2017
From: Breaking News

A rogue landlord found guilty of waging a campaign of harassment and intimidation against a young mother he wanted to illegally...
27 February 2017
From: Breaking News

A convicted Surrey letting agent who used his clients’ money to cover his business debts has been ordered to pay £25,000...
23 February 2017
From: Breaking News

As an Agent, understanding and managing your landlords’ expectations of their tenants and property is a necessary and sometimes difficult task....
05 October 2016
From: Sponsored Content

The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...
04 October 2016
From: Breaking News

On Friday afternoon Letting Agent Today broke the news of four letting agencies being expelled by The Property Ombudsman - and...
03 October 2016
From: Breaking News

Four separate estate and letting agencies have been expelled from membership of The Property Ombudsman and from registration for lettings redress...
30 September 2016
From: Breaking News

An action group campaigning on behalf of landlords has confirmed that it is ready to begin legal action against the Bank...
14 September 2016
From: Breaking News

A fundamental part of any tenancy agreement is the tenant’s obligation to pay rent to live in the property. In return,...
30 August 2016
From: Sponsored Content

A private landlord has been jailed after being accused by a judge of "cutting corners" and deliberately putting his "wealth" before...
22 August 2016
From: Breaking News

A landlord who waged what a local authority describes as “a war of intimidation” against tenants living in his property has...
19 July 2016
From: Breaking News

Burnley Council has named and shamed eleven landlords that have been prosecuted for ignoring its selective licensing scheme. One landlord, Pierce Mullally,...
27 May 2016
From: Breaking News

A landlord has been prosecuted for both illegal sub-letting and illegal eviction at the same time - an occurrence which is...
26 May 2016
From: Breaking News

As we reported yesterday, The Property Ombudsman has expelled two letting agencies and is warning consumers about the firms, which are...
05 May 2016
From: Breaking News

Consumers are being warned by The Property Ombudsman redress scheme about the actions of two lettings agents based in Southampton. Both agencies,...
04 May 2016
From: Breaking News

A private landlord has been ordered to pay more than £1,000 after admitting operating in Burnley without a proper licence. Matthew Hartley...
12 April 2016
From: Breaking News

Foxtons has been served with a ‘letter of claim’ which warns that unless it enters into talks concerning fees charged to...
26 February 2016
From: Breaking News

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...
23 December 2015
From: 60 Second Interview

A landlord has been cautioned and has agreed to pay £1,000 compensation to a tenant, and pay £2,000 towards legal costs,...
15 December 2015
From: Breaking News

Bruten & Co Limited, a sales and lettings agent based in Notting Hill Gate, London, has been expelled from membership of...
03 September 2015
From: Breaking News

The Property Redress Scheme has expelled a letting agency following non-compliance with a redress decision. The complaint regarded a holding deposit. The...
11 August 2015
From: Breaking News

An agency has been expelled from The Property Ombudsman scheme for a minimum of two years after failing to comply with...
13 July 2015
From: Breaking News

Foxtons could be facing a hefty legal bill after charging a landlord over £600 to change a light fitting. In 2013 London...
08 June 2015
From: Breaking News

This week over 3,000 letting agents from across the UK will be taking part in the fourth annual SAFEagent Awareness Week...
01 June 2015
From: Breaking News

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of which...