Archive

Six agencies have been excluded from The Property Ombudsman for failing to pay compensation to wronged complainants. One was the Belvoir...

New research from insurance provider Paymentshield has found that over one in five UK tenants have experienced a negative property event...

Two agencies have been expelled from The Property Ombudsman scheme for failing to pay compensation awards. Thamlet Estates, based in east London,...

A member of staff at a Connells-owned branch has been quoted as saying the agency had “no lawful basis” for passing...

ARLA Propertymark has launched a radical programme of reform for the private rental sector - getting in before the government’s own...

A lettings agency has been prosecuted by Birmingham council for unlawfully evicting a tenant. Principal Homes is based at Great Barr and was...

The end of the stamp duty holiday today has triggered a reduction in the number of buy to let investors saying...

A lettings agent has taken the unorthodox approach of advising tenants to take their landlords to court in a bid to...

A lettings agent who has made a series of outbursts against landlords and councils, has now turned his anger on proposed...

Complaints referred to the Property Redress Scheme against its members grew by more than a quarter during 2020. In its annual report...

A lettings agency has apologised after a campaign by activists about the condition of a rental property it manages. Protesters outside the...

A lettings agent who wants tenants to take out policies to fund complaints against agencies and landlords has branded the social...

The man behind an early version of deposit replacement for the private rental sector has now set up a service encouraging...

A lettings agency director has been issued with a Criminal Behaviour Order for unlawfully evicting a tenant back in 2019. CFDP Ltd, trading as...

Another lettings agency has been expelled from The Property Ombudsman scheme for failing to pay an outstanding compensation award - but...

A lettings agency that failed to pay a compensation award ordered by The Property Ombudsman has been expelled from the scheme...

A lettings agent in Slough, called Saville Park Ltd, has been excluded from The Property Ombudsman for failing to pay an outstanding award of £300.  TPO received a complaint from tenants...

There's been a warning that tenants should not be deceived when a landlords wants possession of their property. Lindsays law firm says...

Two letting agents have been ordered to pay £16,000 to a landlord after their activities were found to be unregistered and...

The Daily Mail says it has informed Trading Standards of a lettings agent which is claims is “illegally working” despite not...

A 24 month community order and 200 hours of unpaid work are the price being paid for an unlawful eviction.  Buy to...

A lettings agency has called in the police after a protest involving anti-agent activists demanding compensation for past tenants. The Eastern Daily...

Activists are attempting to build rent strike momentum amongst students who rent property across the country. ‘Rent Strike” is a national network...

An overwhelming 98 per cent of agents who are members of The Property Ombudsman scheme pay compensation when an investigation is...

Three lettings agents who kept tenants’ rent instead of passing it to the landlords have been ordered to pay almost £100,000...

The Association of Residential Letting Agents is urging its members to write to their MPs over the provision of cash help...

Three agents have been expelled by The Property Ombudsman for failing to pay compensation awards.  In the case of Foremost Lettings Ltd...

Campaigning charity Shelter says it is “doubling up” its efforts to make sure letting agents comply with anti-discrimination legislation when it...

Airbnb has been ordered to pay some 52,000 euros in compensation to the owner of an apartment in Paris after a...

The industry’s major landlord trade body is urging its members to write to MPs to explains what it calls “the devastating...

The Property Ombudsman has announced the expulsion of eight agencies, all for contravening TPO codes of practice. Most of the expulsions were...

It’s easy to forget in the Coronavirus frenzy but from tomorrow, Friday March 20, all tenancies are to become subject to...

Who are you and what does it say on your business card? My name is Jon Notley and I am the co-founder...

A landlord has been ordered to pay nearly £6,000 in fines and costs after pleading guilty to harassing and financially exploiting...

A jailed letting agent in a long-running legal saga has now been told she must repay her victims some £43,000 -...

The Property Ombudsman has expelled five agencies, mostly for failures to honour awards: four of them are lettings operations and one...

A London council tenant who for a period of seven years failed to disclose that he owned three houses, has been...

A Southampton lettings agency owner has been jailed after defrauding landlords and tenants out of £230,000. Andrew Whitehead has been jailed for...

Three lettings agencies have been expelled from TPO - in each case the agency failed to honour a payment as instructed...

Owners of buy to let properties across the UK could be entitled to compensation due to onerous ground rent charges according...

A former Labour councillor and solicitor Muhammad Harun has been jailed for 16 months after pleading guilty to two counts of...

Martin & Co says it has compensated clients fully after a rogue lettings agent in Cornwall added sums to invoices sent...

Three criminals have been sentenced after pleading guilty to money laundering involving an online lettings agency. The sentences follow an investigation spearheaded...

If you want to know why inventories are vital for agents and landlords, look no further than the high-profile dispute over...

Two London agencies have been expelled from The Property Ombudsman scheme for failing to honour two compensation awards. The first is Chase...

One of the suppliers in the fiercely competitive world of deposit alternatives has introduced an ‘unlocking deposits’ option. From today, Zero Deposit...

There should be open-ended tenancies with reduced rent for long-term contracts and any rent increase tied only to inflation. This dramatic reform...

Seven agencies have been expelled from membership of The Property Ombudsman after failing to pay compensation awards made by TPO. All are...

Controversial London lettings agency Flintons has again been named by a BBC TV programme for allegedly unreasonable behaviour in relation to...

Lettings agents are being urged to educate themselves as much as possible about rival deposit alternative schemes which are becoming increasingly...

The Property Redress Scheme, one of the two government-backed redress operators for the lettings and sales service, has outlined its work...

Tenancy deposit alternative Reposit has announced a partnership with Pattinson, the largest independent agency network in the North East. The 26-branch network...

Cornwall council has confirmed that it’s to use the Proceeds of Crime Act to try to win compensation for victims of...

A national newspaper story suggests that a couple seeking an apartment to rent in Brixton were signed up to the wrong...

A buy to let investor who hid families in windowless rooms after failing to get planning permission for a block of...

New rules to protect rent paid by tenants to letting agents will fail to provide adequate protection for landlords, a trade...

Nottingham council - which recently introduced one of the largest and most controversial selective licensing schemes in the country - now...

A former City marketing executive is suing a lettings agency for £1.4m in a row over alleged harassment in 2010. Agent Caroline...

Generation Rent, the controversial pressure group campaigning alongside Shelter and others for the scrapping of landlords’ rights to evict under Section...

Airbnb is facing more attempts to regulate its short lets, this time with the European Commission calling on the platform to...

Two lettings agencies have been expelled from The Property Ombudsman scheme. The first is Bower & Bower (B&B), a sales and lettings...

The Property Ombudsman has issued its annual report for 2017 and it makes grim reading for the rental sector - there’s...

A buy to let investor has been found guilty of 35 HMO-related offences - and has to pay a total fine...

A property company that failed to repair a pigeon-infested loft has been fined a total of £31,026, including an order to...

The Property Ombudsman has released details of two letting agencies expelled over financial issues, and the extension of an expulsion period...

Letting agents who act on landlords’ instructions to refuse tenants claiming benefits may be breaking the law. A legal case recently found...

The Property Ombudsman scheme has today announced three expulsions of agencies as a result of non-payment of rent or awards. Firstly, a...

A landlord has been prosecuted and fined for evicting a tenant illegally.  Last week, Suhail Mahmood, 30, was convicted at Sheffield Magistrates'...

Giving clients reliable advice when they are buying, selling or letting a home lies at the core of every successful estate...

This month’s prosecution of a letting agency for issuing ‘sham licences’ that suggested occupiers had no right to challenge eviction and...

The Property Ombudsman has expelled a London lettings and estate agency after it failed to honour a compensation payment to a...

A PropTech firm claims more effective use of technology and automation by letting agents could reduce the number of complaints made...

Private renters aren’t pressing agents and landlords to carry out repairs to their home over fears they’ll be evicted, claims Citizens...

A survey of letting and estate agencies suggest around half broadly back the changes to the private rental sector outlined in...

The annual report of The Property Ombudsman, released today, reveals that the largest compensation award of the year has been made...

A private landlord in Sheffield has been prosecuted for harassing a tenant and failing to manage his property adequately.   Nilendu Das was...

A landlord who admitted threatening violence against a tenant who left the property he was renting has been given a substantial...

A rogue landlord found guilty of waging a campaign of harassment and intimidation against a young mother he wanted to illegally...

A convicted Surrey letting agent who used his clients’ money to cover his business debts has been ordered to pay £25,000...

As an Agent, understanding and managing your landlords’ expectations of their tenants and property is a necessary and sometimes difficult task....

The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...

On Friday afternoon Letting Agent Today broke the news of four letting agencies being expelled by The Property Ombudsman - and...

Four separate estate and letting agencies have been expelled from membership of The Property Ombudsman and from registration for lettings redress...

An action group campaigning on behalf of landlords has confirmed that it is ready to begin legal action against the Bank...

A fundamental part of any tenancy agreement is the tenant’s obligation to pay rent to live in the  property. In return,...

A private landlord has been jailed after being accused by a judge of "cutting corners" and deliberately putting his "wealth" before...

A landlord who waged what a local authority describes as “a war of intimidation” against tenants living in his property has...

Burnley Council has named and shamed eleven landlords that have been prosecuted for ignoring its selective licensing scheme. One landlord, Pierce Mullally,...

A landlord has been prosecuted for both illegal sub-letting and illegal eviction at the same time - an occurrence which is...

As we reported yesterday, The Property Ombudsman has expelled two letting agencies and is warning consumers about the firms, which are...

Consumers are being warned by The Property Ombudsman redress scheme about the actions of two lettings agents based in Southampton.  Both agencies,...

A private landlord has been ordered to pay more than £1,000 after admitting operating in Burnley without a proper licence.  Matthew Hartley...

Foxtons has been served with a ‘letter of claim’ which warns that unless it enters into talks concerning fees charged to...

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

A landlord has been cautioned and has agreed to pay £1,000 compensation to a tenant, and pay £2,000 towards legal costs,...

Bruten & Co Limited, a sales and lettings agent based in Notting Hill Gate, London, has been expelled from membership of...

The Property Redress Scheme has expelled a letting agency following non-compliance with a redress decision. The complaint regarded a holding deposit. The...

An agency has been expelled from The Property Ombudsman scheme for a minimum of two years after failing to comply with...

Foxtons could be facing a hefty legal bill after charging a landlord over £600 to change a light fitting. In 2013 London...

This week over 3,000 letting agents from across the UK will be taking part in the fourth annual SAFEagent Awareness Week...

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of which...

A landlord has been prosecuted and fined for failing to carry out vital works on his rental property.  Victor Robbins of Leigh-on-Sea,...