Agents are being urged to campaign to change Labour’s Renters Rights Bill to stop it damaging the lettings industry. Neil Cobbold, commercial...
Archive
22 July 2024
From: Breaking News
![Lettings agency regulation demanded by PropTech leader](/upload/images/Shutterstock-only%20images/Rental%20Market/AgentHouseInHand_400x310.png)
Regulation of lettings and estate agencies must be a priority for the government elected tomorrow, a PropTech entrepreneur demands. Sián Hemming-Metcalfe of...
04 July 2024
From: Breaking News
![Shock rise in compensation paid by letting agents last year](/upload/images/Shutterstock-only%20images/Property%20Market/2_MortgageCalculated.png)
The Property Ombudsman received a record number of enquiries with 57,635 people seeking support with their property and housing related issues...
10 June 2024
From: Breaking News
![Propertymark tells politicians - add agent regulation to Renters Reform Bill](/upload/images/Shutterstock-only%20images/Property%20Market/AgentsWorking-400x310.png)
As the Renters Reform Bill makes its way through the House of Lords, Propertymark has advised peers not to miss this...
17 May 2024
From: Breaking News
![Half of Tenants 'get stuck' if letting agents fail to solve problems](/upload/images/Shutterstock-only%20images/Rental%20Market/TenantDispute-400x310.png)
Half of all private renters would not know where to turn to if a letting agent failed to address a problem...
30 April 2024
From: Breaking News
![Gove hits back at critics after Renters Reform Bill wins key vote](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews-400x310.png)
Michael Gove’s Department of Levelling Up, Housing and Communities hit back overnight at critics of the government’s Renters Reform Bill. The Bill...
25 April 2024
From: Breaking News
![Propertymark guide helps tenants complain and challenge rent rises](/upload/images/Shutterstock-only%20images/Property%20Market/HousePrices_balancing-400x310.png)
A new guide from Propertymark explains the rights which private rental tenants have - and sets out how they can challenge...
23 April 2024
From: Breaking News
![Regulation of Property Agents - government slammed by Lords](/upload/images/Shutterstock-only%20images/Rental%20Market/LearningAgents-400x310.png)
The government’s failure to act on the Regulation of Property Agents (RoPA) working party - chaired by Lord Richard Best and...
22 April 2024
From: Breaking News
![Reform Bill isn’t stopping buy to let investment claims agency boss](/upload/images/Shutterstock-only%20images/Rental%20Market/Buy-to-let-2-400x310.png)
A prominent lettings agency claims the Renters Reform Bill is not proving a deterrent to buy to let investors. The Leaders Romans...
15 April 2024
From: Breaking News
![Agents warned: Don’t be Left Behind when Regulation Comes In](/upload/images/Shutterstock-only%20images/Rental%20Market/LearningAgents-400x310.png)
Propertymark is urging agents to get ahead of the curve and be ready for the next big initiative - Regulation. Propertymark has...
02 April 2024
From: Breaking News
![Tenant awareness of Renters Reform Bill very low, says charity](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews2-400x310.png)
The substantial majority of tenants are completely unaware of the Renters Reform Bill, it’s been alleged. A survey of over 2,000 private...
02 April 2024
From: Breaking News
![Expelled! Agency kicked out by Ombudsman for just £1,100](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews3-400x310.png)
A lettings agency has been expelled from The Property Ombudsman scheme following itsfailure to pay £1,100 out of an adjudicated award...
26 March 2024
From: Breaking News
![Gove accused of dragging his feet over agent regulation](/upload/images/Shutterstock-only%20images/Rental%20Market/Estate_Agents-400x310.png)
The all-party House of Lords Industry and Regulators Committee has urged the government to get on with establishing a regulator of...
22 March 2024
From: Breaking News
![Council attack on private rental sector ‘is next Post Office scandal’ - claim](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews1-400x310.png)
The excessive enforcement of council rules on private landlords while social housing is so poorly run will be ‘the next Post...
12 February 2024
From: Breaking News
![Is the government deliberately delaying the Renters Reform Bill?](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews3-400x310.png)
The long-awaited Third Reading of the controversial Renters Reform Bill will not happen this week according to the Leader of the...
29 January 2024
From: Breaking News
![Agents List Radical Changes needed to Renters Reform Bill](/upload/images/Shutterstock-only%20images/Property%20Market/Compliance-1-400x310.png)
Propertymark's latest research report suggests some letting agents want radical changes to the Renters Reform Bill now going through Parliament. The aim...
25 January 2024
From: Breaking News
![Labour’s backdoor bid to regulate lettings and estate agents at last](/upload/images/Shutterstock-only%20images/Property%20Market/AgentsWorking-400x310.png)
Labour is using a Bill currently going through Parliament as a backdoor method to introduce the regulation of lettings, estate and...
19 January 2024
From: Breaking News
![Agent Alert - Housing Ombudsman warns of scams across sector](/upload/images/shutterstock_2170052927.jpg)
The Housing Ombudsman - currently active in the social housing sector but tipped to take a wider role involving private renting...
29 December 2023
From: Breaking News
![Agency failed to return vacant possession of rental property to landlord](/upload/images/Shutterstock-only%20images/Rental%20Market/ToLetBoard-400x310.png)
A London lettings agency has been expelled from The Property Ombudsman for not paying compensation to a landlord following a failure...
14 December 2023
From: Breaking News
![Agents list major problems with Renters Reform Bill](/upload/images/Shutterstock-only%20images/Rental%20Market/LearningAgents-400x310.png)
Propertymark has set out its pro-agency position on a range of issues contained in the Renters Reform Bill, currently trundling through...
07 December 2023
From: Breaking News
![Data Protection - agency advice from the Information Commissioner’s Office](/upload/images/Shutterstock-only%20images/PropTech/Software-400x310.png)
The Information Commissioner’s Office has issued advice to agencies on how to comply with data protection law. The UK data protection regulator...
06 December 2023
From: Breaking News
![Renters Reform Bill - MPs to hear agents’ worries today](/upload/images/Shutterstock-only%20images/Property%20Market/AgentsWorking-400x310.png)
A senior Propertymark official will today tell MPs of the industry’s concerns about the Renters Reform Bill. The Bill has reached the...
14 November 2023
From: Breaking News
![PropTech boss makes 22 amendments to Renters Reform Bill](/upload/images/Shutterstock-only%20images/Property%20Market/Upfront%20information%20is%20here%20and%20now%20-%20digital%20conveyancing%20is%20next!%20by%20Beth%20Rudolf.png)
A leading PropTech entrepreneur has written to MPs outlining detailed plans that he believes would ensure the controversial Renters Reform Bill...
26 October 2023
From: Breaking News
![Section 21 U-turn - more details given by government](/upload/images/Shutterstock-only%20images/Rental%20Market/HouseInspection_400x310.png)
More details have emerged of what appears to be a sort of stay of execution for Section 21 eviction powers. The abolition...
23 October 2023
From: Breaking News
![Renters Reform Bill - Agents urged to lobby MPs with amendments](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews-400x310.png)
A prominent industry supplier is urging agents and landlords to lobby MPs to suggest improvements to the Renters Reform Bill. PayProp UK...
21 September 2023
From: Breaking News
![Scams expert joins board of The Property Ombudsman](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews3-400x310.png)
The Head of the National Trading Standards Scams Team is one of two new non-executive directors at The Property Ombudsman. Louise Baxter...
12 September 2023
From: Breaking News
![Fears grow around Renters Reform Bill - new report](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews-400x310.png)
A new report on the state of the lettings industry suggests figures are growing fearful of the impact of the Renters...
12 September 2023
From: Breaking News
![Beef up enforcement for private renting, demands pressure group](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews3-400x310.png)
The Nationwide Foundation - a pressure group funded by the Nationwide - says more effective enforcement is required for the private...
15 August 2023
From: Breaking News
![Pets and evictions on the agenda at free info session for agents](/upload/images/Shutterstock-only%20images/Pets/CoupleWithDog-400x310.png)
Private landlords and lettings agents are being offered free advice and information at a networking event. Cumberland council says property owners and...
11 August 2023
From: Breaking News
![Rogue agency expelled from Ombudsman but still trading illegally](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews-400x310.png)
A rogue lettings agency in London has been expelled from The Property Ombudsman scheme but is still thought to be trading. Hawks...
10 August 2023
From: Breaking News
![Renters Reform Bill - Online course explains what it means](/upload/images/shutterstock_1250649805.jpg)
PropTech platform Goodlord has launched a one hour online course explaining the controversial Renters Reform Bill. The aim is to equip letting...
04 August 2023
From: Breaking News
![Not Good Enough! Property Ombudsman criticises private rental quality](/upload/images/Shutterstock-only%20images/Rental%20Market/HouseInspection_400x310.png)
New figures released this morning from The Property Ombudsman show that the overwhelming number of disputes in the past year involved...
03 August 2023
From: Breaking News
![Kicked Out! Redress scheme expels five rogue agencies](/upload/images/Shutterstock-only%20images/Property%20Market/Franchise-400x310.png)
The Property Redress Scheme has released its latest list of expelled agents - mostly for rental misdemeanours and/or failure to pay...
24 July 2023
From: Breaking News
![Threat of pets in lets shows need for inventories - claim](/upload/images/Shutterstock-only%20images/Pets/CoupleWithDog-400x310.png)
The increasing likelihood that the private rental sector will be obliged to allow more pets into lets simply demonstrates the need...
19 July 2023
From: Breaking News
![Agents told to lobby MPs over Renters Reform Bill](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews1-400x310.png)
It appears almost certain that the Second Reading of the Renters Reform Bill - expected some weeks ago - will not...
14 July 2023
From: Breaking News
![Renters Reform Bill to be discussed by MPs this afternoon](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews-400x310.png)
The Renters Reform Bill is being discussed by MPs this afternoon - although not as part of its long-running passage through...
10 July 2023
From: Breaking News
![Share your views and you could help shape the evolution of the Renters (Reform) Bill](/upload/images/adv-2021/sponsored-content/PayProp/PayProp_SC_070723.jpg)
The Renters (Reform) Bill rewrites many of the rules that the private rented sector has played by for decades. This may...
07 July 2023
From: Sponsored Content
![Pets and Kids Not Welcome? New analysis of rental listings](/upload/images/Shutterstock-only%20images/Pets/DogsandCats-400x310.png)
Thousands of listing for rental properties on two popular websites explicitly say children or pets are not welcome. A BBC analysis of...
05 July 2023
From: Breaking News
![Renters Reform Bill is chance to professionalise sector - PropTech chief](/upload/images/Shutterstock-only%20images/Rental%20Market/AgentHouseInHand_400x310.png)
The Renters Reform Bill can be the perfect opportunity for the industry to become more professional - just so long as...
13 June 2023
From: Breaking News
![Phil Spencer urges letting agents to go on the offensive](/upload/images/Shutterstock-only%20images/Special%20Logo's/Phil%20Spencer.png)
I was surprised the other day to read statistics from the English Housing Survey about how many landlords use letting agents. In...
05 June 2023
From: Breaking News
![Lettings chief insists Renters Reform Bill is not anti-landlord](/upload/images/Shutterstock-only%20images/Rental%20Market/ToLetBoard-400x310.png)
The controversial Renters Reform Bill is not the anti-landlord charter that some in the h system claim it to be. That’s the...
18 May 2023
From: Breaking News
![Renters Reform Bill published - full details](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews3-400x310.png)
The pro-tenant anti-landlord Renters Reform Bill has at last been published by the government which first promised it in 2019. It has...
17 May 2023
From: Breaking News
![Pet Lovers and Renting Activists get lift up from Michael Gove](/upload/images/Pets/DogInHome(1)-400x310-min.jpeg)
In a surprise move, Housing Secretary Michael Gove has given the stand-in leader of activist group Generation Rent a prime role...
17 May 2023
From: Breaking News
![Celebrity endorsement for Gove’s Rental Reform Bill](/upload/images/Shutterstock-only%20images/Property%20Market/OneDome%20Intro%201%20ShakingHands-400x310.png)
Consumer champion Martin Lewis - the man behind the Money Saving Expert website and TV shows - has backed the Renters...
17 May 2023
From: Breaking News
![Renters Reform Bill - everything we know so far](/upload/images/Shutterstock-only%20images/Rental%20Market/_RentalHousingUK-400x310.png)
Housing Secretary Michael Gove says the long-awaited Renters Reform Bill, first promised in 2019, will finally be introduced into Parliament this...
09 May 2023
From: Breaking News
![Expelled! Rogue agents expelled from Property Redress Scheme](/upload/images/Shutterstock-only%20images/Rental%20Market/Banned_400x310.png)
The Property Redress Scheme, one of two government-approved redress services, has produced a list of recently-expelled agencies. All agencies must be a...
26 April 2023
From: Breaking News
![String of dodgy letting agents expelled by Ombudsman](/upload/images/Shutterstock-only%20images/Rental%20Market/Banned_400x310.png)
Several lettings agents have been expelled from The Property Ombudsman scheme; they are amongst eight named as having been kicked out...
06 April 2023
From: Breaking News
![Reform process underway with new Ombudsman scheme](/upload/images/Shutterstock-only%20images/Rental%20Market/HappyLandlord-400x310.png)
The government has taken the first step to introducing a mandatory ombudsman scheme which private landlords must join. This is effectively the...
29 March 2023
From: Breaking News
Introduce yourself A: My name is Sean Hooker. I have worked for the HFIS group for sixteen years, originally helping set...
23 March 2023
From: 60 Second Interview
![Ombudsman rules on tenants with children discrimination case](/upload/images/Shutterstock-only%20images/Property%20Market/FamilyBuyers-400x310.png)
The Property Ombudsman has ruled that a letting agency’s ban on renting to a family with children was discriminatory against women...
23 March 2023
From: Breaking News
![Agents urged to regularly inspect to spot damp and mould](/upload/images/Shutterstock-only%20images/Misc/Mould-400x310.png)
A combination of regular inspections and pro-active installation of ventilation can help to reduce the risk of dangerous damp and mould...
03 March 2023
From: Breaking News
![MPs' idea for Rental Sector Ombudsman slammed by letting agents](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews1-400x310.png)
Propertymark has hit out at a proposal from a group of MPs that there should be a single Ombudsman covering the...
13 February 2023
From: Breaking News
![Six agencies expelled by The Property Ombudsman](/upload/images/Shutterstock-only%20images/Rental%20Market/Banned_400x310.png)
It’s been revealed that agents have been kicked out of The Property Ombudsman in recent months for failing to pay compensatory...
27 January 2023
From: Breaking News
![Banks are closing their doors to Letting Agents](/upload/images/Back-link-images/banks%20are%20closing%20their%20doors%20to%20letting%20agents.jpg)
UK banks are closing client accounts held by established letting agents and refusing to open accounts for new businesses. The Problem A growing...
19 December 2022
From: Sponsored Content
![Media accuse agents of mis-selling deposit alternative schemes](/upload/images/Shutterstock-only%20images/Property%20Market/MortgageCalculated1_400x310.png)
The Observer newspaper has investigated the way letting agents apply so-called zero deposit schemes - and claims that in some cases...
05 December 2022
From: Breaking News
![Agencies with banking disputes have three months to act](/upload/images/Shutterstock-only%20images/Property%20Market/BankofEngland_2-400x310.png)
Small and medium sized lettings agencies which have had running disputes with banks are being offered a lifeline - but must...
21 November 2022
From: Breaking News
![Big rise in lettings enquiries to The Property Ombudsman](/upload/images/Shutterstock-only%20images/Property%20Market/Forecast-400x310.png)
The Property Ombudsman has reported a big rise in enquiries over last year and a huge rise since the pre-Covid year,...
02 November 2022
From: Breaking News
![Government delay is pushing landlords away says leading agent](/upload/images/Shutterstock-only%20images/Property%20Market/BusinessChain-400x310.png)
The time taken to introduce legislation reforming the private rented sector is triggering an exodus of landlords, a lettings industry chief...
28 October 2022
From: Breaking News
![Civil servants and Trading Standards to brief agents on law change](/upload/images/Shutterstock-only%20images/Rental%20Market/Property-court-400x310.png)
Officials from the Welsh Government and the head of the National Trading Standards Estate and Letting Agent team are to address...
21 October 2022
From: Breaking News
![Named, Shamed, Expelled - rogue agents thrown out by Ombudsman](/upload/images/Shutterstock-only%20images/Rental%20Market/Court-UK-400x310.png)
Five agencies have been expelled from The Property Ombudsman scheme - all for compliance failures. The first is Home Trader Properties, in...
04 October 2022
From: Breaking News
![Agencies have six months left to register banking complaints](/upload/images/Housing%20Market%20%26%20Property%20Images/360x280%20Bank%20Sponsored%20Content%20September.jpg)
Many agencies have long-standing and unresolved banking complaints, for example regarding client accounts: now it’s been declared they have only six...
12 August 2022
From: Breaking News
![Client Accounting - Risks and Rewards of Outsourcing](/upload/images/adv-2021/sponsored-content/The-Lettings-partnership/Hello-TLP-360_280.jpg)
The two main reasons that an agency decides to outsource are to reduce costs and to have the ability to focus...
01 August 2022
From: Sponsored Content
![MPs want agent feedback on Rental Reform - but be quick…](/upload/images/Politics%20(MPs%2C%20party%20logos%2C%20etc)/HousesofParliament-3-400x310.jpg)
Agents have only four weeks to respond to a committee of MPs’ ‘call for evidence’ ahead of an investigation into the...
25 July 2022
From: Breaking News
![Belvoir branch amongst raft of agencies kicked out of The Property Ombudsman](/upload/images/Housing%20Market%20%26%20Property%20Images/Property-Newspaper-400x310.jpg)
Six agencies have been excluded from The Property Ombudsman for failing to pay compensation to wronged complainants. One was the Belvoir...
13 July 2022
From: Breaking News
![Beefed Up Property Details - industry bosses back call for Material Information](/upload/images/PropTech%20%26%20Online/AgentsWindow-1-400x310.jpg)
Senior figures in the agency industry have backed new guidance from the National Trading Standards Estate and Lettings Agent Team regarding...
13 July 2022
From: Breaking News
![White Paper fall-out - private rental sector set to contract](/upload/images/Politics%20(MPs%2C%20party%20logos%2C%20etc)/Parliament-Summer-400x310.jpg)
It looks as if the private rental sector will contract as a result of the threat of new regulations contained in...
04 July 2022
From: Breaking News
![Labour pushing for even more radical reforms plus rent controls](/upload/images/Politics%20(MPs%2C%20party%20logos%2C%20etc)/Labour-logo400x310.png)
The sweeping reforms for the private rental sector announced by the government at the end of last week do not go...
21 June 2022
From: Breaking News
![Rental Reform White Paper - full details here](/upload/images/Rental%20Market/HappyLandlord-400x310.jpg)
The government has released the full details of what it calls the Fairer Private Rented Sector White Paper. This is to form...
16 June 2022
From: Breaking News
![Is rental reform a distraction from government failures elsewhere?](/upload/images/Politics%20(MPs%2C%20party%20logos%2C%20etc)/HousesofParliament-3-400x310.jpg)
A prominent lettings industry supplier has asked whether the earlier-than-expected arrival of the rental reform white paper was a distraction from...
16 June 2022
From: Breaking News
![Rent Controls - body discussing implementation recruits top agency figure](/upload/images/Housing%20Market%20%26%20Property%20Images/BusinessResults-400x310-.jpg)
A Parliamentary group currently investigating the possible implementation of rent controls is to be joined by a senior figure from Propertymark. The...
07 June 2022
From: Breaking News
![Evictions - What Next? Industry must rethink process, say leaders](/upload/images/Housing%20Market%20%26%20Property%20Images/NoteOfEviction.png)
Two of the most respected figures in the lettings sector are calling on agents, landlords and tenants to consider the future...
31 May 2022
From: Breaking News
![Redress expert to tell agents latest news on rental reform](/upload/images/Housing%20Market%20%26%20Property%20Images/agent_and_homes_360x280.png)
Sean Hooker, head of redress at the Property Redress Scheme, will discuss the latest rental reform proposals and answer letting agents'...
19 May 2022
From: Breaking News
![Rental Reform aimed mostly at north of England, government admits](/upload/images/Locations/EnglandMap-400x310.jpg)
The government is admitting that its rental reform agenda is aimed primarily at the north of England - which just happens...
12 May 2022
From: Breaking News
![Rental Revolution - agents worried at government proposals](/upload/images/Politics%20(MPs%2C%20party%20logos%2C%20etc)/ParliamentView-400x310.jpg)
Agents have voiced their reservations over aspects of the widespread rental sector reform announced by the government in the Queen’s Speech. Yesterday...
11 May 2022
From: Breaking News
![Radical reform of private rental sector announced by government](/upload/images/Politics%20(MPs%2C%20party%20logos%2C%20etc)/HousesofParliament-3-400x310.jpg)
The Queen’s Speech has confirmed that a radical re-shaping of the rental sector in England is being pushed ahead by the...
10 May 2022
From: Breaking News
![Agents letting high-rise flats ‘must engage with residents over safety’](/upload/images/Housing%20Market%20%26%20Property%20Images/CladdingScandal3-400x310.png)
Propertymark says one lasting legacy of the Grenfell Tower tragedy is that agents letting properties in high rise blocks must engage...
06 May 2022
From: Breaking News
![Client Accounting – Why Outsource?](/upload/images/adv-2021/sponsored-content/The-Lettings-partnership/why%20outsource%20image.png)
The two main reasons that an agency decides to outsource are: 1.) To reduce costs 2.) To have the ability to focus on...
27 April 2022
From: Sponsored Content
![Private rental property conditions and enforcement slammed by MPs](/upload/images/Politics%20(MPs%2C%20party%20logos%2C%20etc)/parliament400x310.png)
Private rental property conditions and the enforcement of regulations by councils and government have all been in the firing line from...
13 April 2022
From: Breaking News
![Property Fraud - Agents have key role to deter crime](/upload/images/Miscellaneous/scam%20alert.png)
An hour-long webinar this week aims to inform agents how to deter property fraud by greater emphasis on compliance, due diligence...
24 January 2022
From: Breaking News
![Expelled by Ombudsman - rogue agents who refuse to pay compensation](/upload/images/Rental%20Market/CourtCase-400x310.png)
Two agencies have been expelled from The Property Ombudsman scheme for failing to pay compensation awards. Thamlet Estates, based in east London,...
20 January 2022
From: Breaking News
![Agency employee admits “no lawful basis” for using tenant’s data](/upload/images/Logos/ConnellsGroupWhiteLogo-400x310.jpg)
A member of staff at a Connells-owned branch has been quoted as saying the agency had “no lawful basis” for passing...
14 January 2022
From: Breaking News
![Agency pays thousands for breaching Tenant Fees Act](/upload/images/Rental%20Market/Fined-400x310.jpg)
A London-focussed lettings agency group has paid £2,000 as a result of breaching the Tenant Fees Act. The issue relates to the...
23 December 2021
From: Breaking News
![Agents Beware: ‘information checklist’ to avoid potential fines and claims](/upload/images/Rental%20Market/landlord-licencing400x310.png)
A checklist for agents to help ensure they steer clear of unwanted fines or claims has been provided by the Guild...
20 October 2021
From: Breaking News
![Expelled! Rogue letting agents kicked out by The Property Ombudsman](/upload/images/new-story-stock-images/CourtImage-400x310.jpg)
Six agencies have been expelled from The Property Ombudsman for failing to pay compensatory awards - five of them for offences...
11 October 2021
From: Breaking News
![Lettings agent jailed after £182,000 fraud](/upload/images/Housing%20Market%20%26%20Property%20Images/police-tape400x310.png)
A lettings agent has been jailed for three years for defrauding tenants and landlords out of more than £182,000. Lee Clarke, 42,...
20 September 2021
From: Breaking News
![Ombudsman complaints led by management, comms and record keeping](/upload/images/Rental%20Market/Sad-Tenants-Evicted-400x310.jpg)
Lettings once again dominated the complaints received by The Property Ombudsman according to its latest annual report - out today but...
24 August 2021
From: Breaking News
![Have Your Say: Ombudsman wants agents’ views on block management](/upload/images/Housing%20Market%20%26%20Property%20Images/MillennialAgents-2020-400x310.jpg)
The Property Ombudsman and the Royal Institution of Chartered Surveyors are seeking views of agents, landlords and tenants on a new...
13 August 2021
From: Breaking News
![Agent insults Ombudsman with “indolent Chihuahua” slur](/img/default/lat.png)
A lettings agent who wants tenants to take out policies to fund complaints against agencies and landlords has branded the social...
28 June 2021
From: Breaking News
![New call for letting agents to be trained, qualified and licensed](/img/default/lat.png)
The Association of Residential Letting Agents' wing of Propertymark says the recent expulsion of three agents from The Property Ombudsman demonstrates the...
04 May 2021
From: Breaking News
![Yet another agent ejected by Ombudsman may be trading illegally](/img/default/lat.png)
Another lettings agency has been expelled from The Property Ombudsman scheme for failing to pay an outstanding compensation award - but...
16 April 2021
From: Breaking News
![Rogue agency may be trading under new name via Facebook, says Ombudsman](/img/default/lat.png)
A lettings agency that failed to pay a compensation award ordered by The Property Ombudsman has been expelled from the scheme...
15 April 2021
From: Breaking News
![Agency that failed to pay £300 compensation kicked out of Ombudsman](/img/default/lat.png)
A lettings agent in Slough, called Saville Park Ltd, has been excluded from The Property Ombudsman for failing to pay an outstanding award of £300. TPO received a complaint from tenants...
15 April 2021
From: Breaking News
![Latest shock resignation leaves lettings industry leaderless](/img/default/lat.png)
The latest shock resignation from Propertymark leaves the lettings agency sector rudderless - although enthusiasm for the organisation has arguably never...
18 February 2021
From: Breaking News
![New property ID system aims to identify rogue buy to lets](/img/default/lat.png)
A new property identification system which has won the backing of ARLA Propertymark and substantial parts of the industry has said...
15 January 2021
From: Breaking News
![Agency calls in police after activists protest outside branch](/img/default/lat.png)
A lettings agency has called in the police after a protest involving anti-agent activists demanding compensation for past tenants. The Eastern Daily...
24 December 2020
From: Breaking News
![Overwhelming number of agents pay TPO compensation awards](/img/default/lat.png)
An overwhelming 98 per cent of agents who are members of The Property Ombudsman scheme pay compensation when an investigation is...
01 December 2020
From: Breaking News
![Agency accused of over-charging and using fake repair accounts](/img/default/lat.png)
A newspaper claims a lettings agency is battling allegations of overcharging customers and using fake companies to carry out maintenance work. The Daily Record...
30 November 2020
From: Breaking News
![Another 12 months to make referral fees more transparent](/img/default/lat.png)
Agents have another 12 months to make referral fees more transparent according to an update from the National Trading Standards Estate and Letting...
19 November 2020
From: Breaking News
![Pro-Rent Controls group claims 4,000 members in London alone](/img/default/lat.png)
An organisation that wants rent controls, the scrapping of Section 21 and what it calls “indefinite tenancies” claims to have 4,000...