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KEYWORD "Trading Standards" - 62 RESULTS
Agency must pay over £50,000 after letting overcrowded flat

An overcrowded property let by an unlicensed company with inadequate fire precautions and unheated rooms has led to a £46,620 fine...

21 September 2018

From: Breaking News

'Name and shame rip-off agents' demand Trading Standards and NALS

Trading Standards departments in London are asking renters to name and shame letting agents who are not complying with the law...

13 September 2018

From: Breaking News

CPRs; the practicalities

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...

29 August 2018

From: Sponsored Content

Kicked out: two lettings agencies expelled by The Property Ombudsman

Two lettings agencies have been expelled from The Property Ombudsman scheme. The first is Bower & Bower (B&B), a sales and lettings...

22 June 2018

From: Breaking News

Fees Ban - landlords to be hit most, Scottish experience suggests

A major Scottish property management firm says agents and landlords south of the border should prepare now for the likely agency...

31 May 2018

From: Breaking News

Is your compliance up to scratch? Free refresher webinar for letting agents

As part of SAFEagent Awareness Week, which finishes today, letting agents have been provided with a free webinar covering compliance. The webinar...

25 May 2018

From: Breaking News

Trading Standards to highlight 'effective enforcement' in fight against rogues

Today Trading Standards teams across the country will highlight the work they do to protect landlords and tenants from rogue letting...

22 May 2018

From: Breaking News

Furious industry criticism as government reveals costs of ban on tenants’ fees

The industry has reacted angrily to the announcement yesterday that the Tenants’ Fees Bill is now formally starting its progress through...

03 May 2018

From: Breaking News

Industry wants more policing of rental sector rather than yet more reform

Trade bodies have been responding to today’s report of the Housing, Communities and Local Government Select Committee deliberations on the private...

19 April 2018

From: Breaking News

Property Ombudsman expels lettings agencies over payments issues

The Property Ombudsman has released details of two letting agencies expelled over financial issues, and the extension of an expulsion period...

26 March 2018

From: Breaking News

Agents would have to be pretty dumb to be fined for not displaying fees

A Kent county councillor says letting agents “would have to be pretty dumb” to allow a situation arise whereby they would...

19 March 2018

From: Breaking News

Trading Standards to give evidence to MPs over Draft Tenants' Fees Bill

The sittings of the select committee looking into government proposals to ban letting agents’ fees levied on tenants resume this week...

19 February 2018

From: Breaking News

Shelter to tell MPs its view of the Draft Tenants' Fees Bill

Today sees the return of MPs to Parliament following the Christmas break, and one early task is to hear oral evidence...

08 January 2018

From: Breaking News

Fees Ban: MPs to hear evidence into proposals next week

The Communities and Local Government committee of MPs will on Monday hear their first oral evidence of the year for the...

05 January 2018

From: Breaking News

Leasehold: Conveyancers want unfair fees and dodgy services ended

The Conveyancing Association has made a wide-ranging response to the government’s call for evidence on the regulation of letting and managing...

04 December 2017

From: Breaking News

Fees Ban: MPs will soon start scrutiny of government proposals

The Communities and Local Government Select Committee says it is to begin “pre-legislative scrutiny” of proposals to ban tenant fees imposed...

20 November 2017

From: Breaking News

Ombudsman launches latest phase of clampdown on rogue lettings agents

The Property Ombudsman scheme has launched the third and latest phase of its national campaign with the Chartered Trading Standards Institute...

14 November 2017

From: Breaking News

Letting agents must undergo training, government consultation reveals

The government has announced that all letting agents will be required to “satisfy minimum training requirements” in order to trade. The provision...

01 November 2017

From: Breaking News

Letting Agents' Fees Ban: draft Bill published today

The draft Bill to ban letting agents’ fees levied on tenants has been published - it’s to be called the Tenants’...

01 November 2017

From: Breaking News

Agency probed by Trading Standards after complaints by tenants

A London letting agency with connections to Westminster council is now being investigated by the same council’s trading standards department. CityWest Homes...

16 October 2017

From: Breaking News

MEES fundamentally flawed for heritage properties, claims group

The CLA says the energy efficiency regulations for the lettings sector coming into effect in April are “fundamentally flawed” when it...

11 October 2017

From: Breaking News

Trading Standards to visit letting agents today as new clampdown begins

Trading Standards says representatives from 15 departments will today visit lettings and property management firms across London in a bid to...

26 September 2017

From: Breaking News

Foxtons: council wins appeal against 'administrative fees' term

A London council has won its appeal against Foxtons using the term “administration fees” in its lettings charges.    Back in 2015 Camden...

15 September 2017

From: Breaking News

'Poor enforcement of fee display is letting down tenants' - RLA

The government is being urged by the Residential Landlords Association (RLA) to do more to enforce compulsory fee disclosure. Since May 2015,...

06 September 2017

From: Breaking News

Prosecution of agency over 'sham licences' is first of its kind

This month’s prosecution of a letting agency for issuing ‘sham licences’ that suggested occupiers had no right to challenge eviction and...

31 August 2017

From: Breaking News

Over 145 rules and laws for lettings sector - yet enforcement 'limited'

A new report identifies in detail over 145 laws and regulations governing the private rental sector, varying across the four countries...

29 August 2017

From: Breaking News

TPO expels two letting agencies after complex investigations

Two lettings agencies have been expelled from The Property Ombudsman redress scheme.   As we reported when the story broke yesterday afternoon, one...

18 May 2017

From: Breaking News

Two letting agencies expelled from The Property Ombudsman redress scheme

Two lettings agencies have this afternoon been expelled from The Property Ombudsman redress scheme. In one case, TPO expelled Lettings Solutions Ltd...

17 May 2017

From: Breaking News

New warning from top agent to prepare for energy efficiency change

Agents and landlords are being warned by a property management agency to prepare for the next round of energy-efficiency regulation changes...

11 May 2017

From: Breaking News

'Simplify lettings laws and enforce them better' urges buy to let expert

A buy to let expert says there should be stronger enforcement and streamlining of legislation in the private rental sector. In a...

10 May 2017

From: Breaking News

Agents beware: new campaign to catch those ignoring law on fees

The Property Ombudsman and the Chartered Trading Standards Institute have announced a second phase of their campaign to tackle letting agents...

28 March 2017

From: Breaking News

Budget 2017: NALS wants a 'PRS for all'

As the industry awaits the delivery of today's Spring Budget, the National Approved Letting Scheme (NALS) has called on the government...

08 March 2017

From: Breaking News

Letting agency owner ordered to pay £25,000 to victims

A convicted Surrey letting agent who used his clients’ money to cover his business debts has been ordered to pay £25,000...

23 February 2017

From: Breaking News

Tory MP wants action as Trading Standards begin agency probe

Conservative MP Oliver Colvile is calling for urgent action following a recent spate of fraud involving rogue letting agents.   When approached by...

15 February 2017

From: Breaking News

Fraudster jailed after keeping 'holding deposits' from tenants

A fraudster has been jailed after being convicted on nine counts of fraud, theft and forgery relating to property firms which...

09 February 2017

From: Breaking News

Agent says lettings sector starting to feel like a protection racket

A campaigning lettings agent is demanding action over what he suggests is a tenancy deposit system that is in need of...

31 January 2017

From: Breaking News

Foxtons branch fined £2,500 over failure to describe fees properly

A branch of Foxtons has been fined £2,500 for failing to properly describe a fee charged to tenants.    The agency was caught...

11 January 2017

From: Breaking News

Agents hit with fines after failing to abide by new consumer legislation

Lettings agents have been issued fines totalling £14,100 by a local authority for failing to comply with consumer rights laws.   Officers from...

11 January 2017

From: Breaking News

Citizens Advice steps up campaign for longer private tenancies

Citizens Advice says some 39 per cent of people living with their children in rented homes have a tenancy of six months...

04 January 2017

From: Breaking News

Trade body says councils must up their game to protect tenants

Councils have been told to up their game to protect tenants from a minority of landlords providing sub-standard accommodation.   The call, being...

04 January 2017

From: Breaking News

Agents' fees: Ombudsman and Trading Standards in new initiative

The Property Ombudsman scheme and the Chartered Trading Standards Institute have joined forces to tackle lettings agents that are breaking the...

25 October 2016

From: Breaking News

Jail sentences for fake letting agents after elaborate scam

Three men have received prison sentences of up to 28 months after a nationwide lettings scam was unearthed by trading standards...

20 October 2016

From: Breaking News

Agency fees: NALS launches 'fair fees' forum to consider cap

The National Approved Letting Scheme has stepped into the heated debate about letting agents’ charges by launching what it calls a...

18 October 2016

From: Breaking News

Agent who stole thousands from clients has sentence appeal dismissed

A letting agent who stole more than £400,000 from clients has had her sentence appeal dismissed by judges. Amy Williams, who part-owned Williams...

19 September 2016

From: Breaking News

Letting agency struck off in latest stage of landmark ruling

A letting agency has been removed from a Scottish council’s approved list after failing to conform with rules protecting the deposits...

05 September 2016

From: Breaking News

NALS says latest call to ban letting agent fees is not the answer

The National Approved Letting Scheme says the most recent call to ban letting agent fees - in a demand made by...

08 August 2016

From: Breaking News

A message to the public: Speak out against rogue letting agents

The Local Government Association, representing 370 councils across England and Wales, is calling on the public to speak out against rogue...

11 July 2016

From: Breaking News

NTSEAT in the spotlight at The Property Ombudsman conference

The team leader of the National Trading Standards Estate Agency Team is amongst a bevy of experts on a panel at...

08 July 2016

From: Breaking News

Agency fined by council for 'ghost listing' flats to let on Zoopla

A London council has prosecuted a letting agency that was ’ghost listing’ on Zoopla flats that were not in fact available...

10 June 2016

From: Breaking News

Agency fined £11,000 over advertising HMO that was later shut down

A lettings agency has been fined over £11,000 for alleged breaches of regulations in advertising an unlicenced HMO that was later...

06 June 2016

From: Breaking News

Councils condemned by trade body over poor lettings regulations

The Residential Landlords’ Association has revealed what it calls “worryingly low levels of enforcement of rented housing regulations” by local authorities. Using...

29 April 2016

From: Breaking News

Letting agency fined £3,000 for failing to join approved redress scheme

Let Belle Vue, a lettings and property management agency in Darlington, has been fined £3,000 for not being in an official...

15 April 2016

From: Breaking News

Letting agent guilty of nine fraud offences involving £157,250

A former letting agent has pleaded guilty of nine offences of fraud involving the retention of deposits and rents belonging to...

22 February 2016

From: Breaking News

Sean Hooker, Head of Redress, PRS

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

23 December 2015

From: 60 Second Interview

Trading Standards check 202 agencies' redress memberships

The trading standards division of a London council claims it has checked on all 202 letting agencies in its borough to...

16 November 2015

From: Breaking News

Most agents in one city not displaying fees online, shows survey

A survey of one Home Counties area shows that out of about 40 letting agents some 24 appear not to be...

27 October 2015

From: Breaking News

Vast majority of carbon monoxide alarms reported to have failed tests

The Trading Standards Service has issued a warning to agents, landlords and consumers after independent tests on CO carbon monoxide alarms...

30 September 2015

From: Breaking News

Redress chief names councils strongest on policing agents

Unitary local authorities where trading standards and environmental health teams work to the same objectives are more successful at clamping down...

30 July 2015

From: Breaking News

New ARLA president wants to make industry appeal to young agents

Peter Savage is to become the new president of the Association of Residential Lettings Agents, with an emphasis on trying to...

07 July 2015

From: Breaking News

Pressure group claims 21 agents breaking law over display of fees

An organisation that describes itself as “an independent group of private renters” says it has identified 21 letting agents out of...

03 July 2015

From: Breaking News

It's time for OTM to drop the exclusivity rule

Yesterday we heard about the letter from the CMA warning agents about anti-competitive behaviour. Today, in a scoop for Estate Agent...

04 June 2015

From: Features

Fee disclosure: Are you ready for an inspection?

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of which...

29 May 2015

From: Features

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