Regulation of lettings and estate agencies must be a priority for the government elected tomorrow, a PropTech entrepreneur demands. Sián Hemming-Metcalfe of...
Archive
![Material Information - PropTech tool launched to help agents](/upload/images/shutterstock_2280558533(3).jpg)
Reapit has launched a new feature to help agents comply with material information guidelines from the National Trading Standards Estate and...
14 June 2024
From: Breaking News
![Get the Rent To Rent house in order, demands Propertymark](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews2-400x310.png)
Propertymark has come out in support of the National Trading Standards Estate and Lettings Agency Team’s probe into Rent-to-Rent. NTSELAT has...
17 May 2024
From: Breaking News
![Want to save 25 minutes per transaction? PropTech link-up claims you can...](/upload/images/Shutterstock-only%20images/Property%20Market/2_MortgageCalculated.png)
The Property Franchise Group is to roll out a partnership with PropTech firm Coadjute TPFG, the largest franchise estate agency group in...
17 May 2024
From: Breaking News
![Guilty! - Fraudster letting agents duped landlords and tenants](/upload/images/Shutterstock-only%20images/Rental%20Market/Court-UK-400x310.png)
Two London agents who traded fraudulently through their lettings business and scammed victims out of over £24,000 have been sentenced. After a...
13 May 2024
From: Breaking News
![Half of Tenants 'get stuck' if letting agents fail to solve problems](/upload/images/Shutterstock-only%20images/Rental%20Market/TenantDispute-400x310.png)
Half of all private renters would not know where to turn to if a letting agent failed to address a problem...
30 April 2024
From: Breaking News
![Agents Tell Politicians - Stop Arguing and Repair Private Renting](/upload/images/shutterstock_2307084393.jpg)
Political parties should stop bickering and instead work together to improve the private rental sector. That’s the view of the Lettings industry...
17 April 2024
From: Breaking News
![Trading Standards tells agents - Material Information is key so get on with it!](/upload/images/shutterstock_1125678230.jpg)
A representative of the National Trading Standards Estate and Letting Agents team has told agents to accept new rules about material...
11 April 2024
From: Breaking News
![Agents tell Land Registry to be more accessible (and cheaper)](/upload/images/Shutterstock-only%20images/Property%20Market/Compliance-1-400x310.png)
Propertymark wants HM Land Registry to provide more accessible and affordable services to its members. HMLR launched a consultation last month as...
10 April 2024
From: Breaking News
![Agents warned: Don’t be Left Behind when Regulation Comes In](/upload/images/Shutterstock-only%20images/Rental%20Market/LearningAgents-400x310.png)
Propertymark is urging agents to get ahead of the curve and be ready for the next big initiative - Regulation. Propertymark has...
02 April 2024
From: Breaking News
![Expelled! Agency kicked out by Ombudsman for just £1,100](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews3-400x310.png)
A lettings agency has been expelled from The Property Ombudsman scheme following itsfailure to pay £1,100 out of an adjudicated award...
26 March 2024
From: Breaking News
![Material Information - new digital tool aims to help letting agents](/upload/images/Shutterstock-only%20images/PropTech/PropertySearch-400x310.png)
The Open Property Data Association has released a new version of its property data standards framework to help letting agents comply...
25 March 2024
From: Breaking News
![Gove accused of dragging his feet over agent regulation](/upload/images/Shutterstock-only%20images/Rental%20Market/Estate_Agents-400x310.png)
The all-party House of Lords Industry and Regulators Committee has urged the government to get on with establishing a regulator of...
22 March 2024
From: Breaking News
![Heating Private Rental Properties - council claims EPC success](/upload/images/Shutterstock-only%20images/Energy%20and%20Green%20Homes/EPC-3-400x310.png)
The number of private tenants in properties that are hard to heat has fallen, a council claims. As agents will know private...
06 February 2024
From: Breaking News
![Propertymark’s ringing endorsement for Material Information changes](/upload/images/shutterstock_1141644755(3).jpg)
Propertymark’s property auction division - NAVA - has given ringing endorsement to the Material Information changes demanded under new Trading Standards...
05 February 2024
From: Breaking News
![Labour’s backdoor bid to regulate lettings and estate agents at last](/upload/images/Shutterstock-only%20images/Property%20Market/AgentsWorking-400x310.png)
Labour is using a Bill currently going through Parliament as a backdoor method to introduce the regulation of lettings, estate and...
19 January 2024
From: Breaking News
![Trading Standards giving agents free teach-in on Material Information](/upload/images/Shutterstock-only%20images/Property%20Market/shutterstock_192595709.jpg)
Propertymark is hosting an Understanding Material Information for Lettings Agents on Thursday January 18 from 1230 to 1400. The National Trading Standards...
16 January 2024
From: Breaking News
![How investing in a CRM is the best way to NTS compliance](/upload/images/Ricardo%20Dawson(2).png)
I think we can all agree that the National Trading Standards Material Information reforms are a good thing for the property...
06 December 2023
From: Sponsored Content
![Propertymark details 2024 #morefor24 regional programme](/upload/images/shutterstock_1747921001.jpg)
Propertymark has outlined an extensive regional programme for next year. It’s going to hold 19 regional events under the #morefor24 campaign slogan. The...
04 December 2023
From: Breaking News
![Trading Standards reveal details of new Material Information requirements](/upload/images/shutterstock_2280558533(1).jpg)
Parts B and C of the process to improve material information disclosure in property listings are published today within comprehensive new guidance...
30 November 2023
From: Breaking News
![Trading Standards links with Rightmove for CPR training for agents](/upload/images/shutterstock_2173235223.jpg)
Rightmove has teamed up with the National Trading Standards Estate and Letting Agency Team to create a new course on compliance...
24 November 2023
From: Breaking News
![Letting agents back enhanced Material Information requirements](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews1-400x310.png)
An overwhelming number of letting and sales agents back the idea of more so-called Material Information on property details. That’s according to...
06 November 2023
From: Breaking News
![Client money accounting made easy with PayProp](/upload/images/adv-2021/sponsored-content/PayProp_SC_Oct23.png)
A client account is essential to your lettings business, but the rules and regulations you need to follow to keep this...
26 October 2023
From: Sponsored Content
![Scams expert joins board of The Property Ombudsman](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews3-400x310.png)
The Head of the National Trading Standards Scams Team is one of two new non-executive directors at The Property Ombudsman. Louise Baxter...
12 September 2023
From: Breaking News
![Many councils enforcing rental regulations face ‘effective bankruptcy’](/upload/images/shutterstock_2192453705.jpg)
A survey of local authorities in some of the poorest areas of the country - bodies which enforce many private rental...
06 September 2023
From: Breaking News
![Agents welcome Trading Standards “clarity” on lettings terminology](/upload/images/shutterstock_266519690.jpg)
Propertymark has welcomed what it calls the “clarity” given to advertising terminology following the publication of new guidelines from the National...
17 August 2023
From: Breaking News
![Agent Alert - Trading Standards new guidance on To Let wording](/upload/images/Shutterstock-only%20images/Rental%20Market/ToLetBoard-400x310.png)
The National Trading Standards Estate and Lettings Agency Team has issued new guidance on terminology used in property advertising - particularly lettings. The...
16 August 2023
From: Breaking News
![Rogue agency expelled from Ombudsman but still trading illegally](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews-400x310.png)
A rogue lettings agency in London has been expelled from The Property Ombudsman scheme but is still thought to be trading. Hawks...
10 August 2023
From: Breaking News
![Agency and council work together on unlikely safety campaign](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews2-400x310.png)
After numerous stories of councils and letting agencies at each others’ throats over To Let boards, Trading Standards and other controversies,...
12 July 2023
From: Breaking News
![Six agencies fined thousands for not protecting client money](/upload/images/Fine.jpg)
Six letting agencies across the London borough of Haringey have been fined a total of £12,000 after a council clampdown. Trading Standards...
21 June 2023
From: Breaking News
![Banned! Fraudster lettings agent jailed and cannot be a director](/upload/images/Rental%20Market/Handcuffs2-400x310.jpg)
Trading Standards has stopped a lettings agency owner from being a company director after he defrauded customers by over £80,000. Francis Smart,...
19 June 2023
From: Breaking News
![String of dodgy letting agents expelled by Ombudsman](/upload/images/Shutterstock-only%20images/Rental%20Market/Banned_400x310.png)
Several lettings agents have been expelled from The Property Ombudsman scheme; they are amongst eight named as having been kicked out...
06 April 2023
From: Breaking News
![Trading Standards warning after big fine imposed on agency](/upload/images/Shutterstock-only%20images/Rental%20Market/Fine-400x310.png)
Trading Standards is reminding letting agents of their legal obligation to protect money they are holding on behalf of a client...
10 March 2023
From: Breaking News
![Are Trading Standards officers checking your agency’s website?](/upload/images/Shutterstock-only%20images/PropTech/PropertyFind1-400x310.png)
Trading Standards officers check for agents’ compliance by scrutinising their websites, it’s being claimed. Agents are being warned to ensure their websites...
20 February 2023
From: Breaking News
![Agents Warned: hefty fines if firms found to be non-compliant](/upload/images/Shutterstock-only%20images/Rental%20Market/Fine-400x310.png)
A PropTech expert is warning that letting agents can expect hefty fines if they fail to comply with complex Client Money...
16 February 2023
From: Breaking News
![Lettings in the spotlight as current and future regulations hit the headlines](/upload/images/adv-2021/sponsored-content/PayProp/shutterstock_1145842904.jpg)
We’re only in February and it’s already clear that this year will set the future direction of the private rented sector...
15 February 2023
From: Features
![Six agencies expelled by The Property Ombudsman](/upload/images/Shutterstock-only%20images/Rental%20Market/Banned_400x310.png)
It’s been revealed that agents have been kicked out of The Property Ombudsman in recent months for failing to pay compensatory...
27 January 2023
From: Breaking News
![Auditors to visit branches in person to assess agency compliance](/upload/images/Shutterstock-only%20images/Property%20Market/Compliance-Image-400x310.png)
Propertymark auditors are offering in-person visits to branches to improve their compliance. The trade body says this is in response to demand from...
20 December 2022
From: Breaking News
![Banks are closing their doors to Letting Agents](/upload/images/Back-link-images/banks%20are%20closing%20their%20doors%20to%20letting%20agents.jpg)
UK banks are closing client accounts held by established letting agents and refusing to open accounts for new businesses. The Problem A growing...
19 December 2022
From: Sponsored Content
![Media accuse agents of mis-selling deposit alternative schemes](/upload/images/Shutterstock-only%20images/Property%20Market/MortgageCalculated1_400x310.png)
The Observer newspaper has investigated the way letting agents apply so-called zero deposit schemes - and claims that in some cases...
05 December 2022
From: Breaking News
![Agent Alert - City Trading Standards team begins clampdown](/upload/images/Shutterstock-only%20images/Property%20Market/Compliance-Image-400x310.png)
A council’s Trading Standards team is warning letting agents of a new clampdown on compliance failures. Stoke-on-Trent Trading Standards says it’s received...
09 November 2022
From: Breaking News
![Material Information - utility data can help agents meet Trading Standards call](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyStats-400x310.png)
Utility technology platform Muuvo says the information it accesses can help agents meet the enhanced ‘material information’ requirements which Trading Standards...
03 November 2022
From: Breaking News
![“Landmark” CMP ruling sees huge fine for lettings agency](/upload/images/Shutterstock-only%20images/Rental%20Market/Fine-400x310.png)
Trading Standards is describing a penalty imposed on a London letting agent as “a landmark” after the company failed to comply...
02 November 2022
From: Breaking News
![Civil servants and Trading Standards to brief agents on law change](/upload/images/Shutterstock-only%20images/Rental%20Market/Property-court-400x310.png)
Officials from the Welsh Government and the head of the National Trading Standards Estate and Letting Agent team are to address...
21 October 2022
From: Breaking News
![Rental reform is the big debate at agents’ annual conference](/upload/images/Shutterstock-only%20images/Misc/Conference-400x310.png)
The details of the Northern Ireland Private Tenancies Bill will be the main focus of the Propertymark annual conference in Belfast...
05 October 2022
From: Breaking News
![Call for more due diligence after rogue letting agent jailed](/upload/images/library/rogue-letting-agent400x310.png)
Trading Standards is calling for more due diligence checks to be made following the jailing of a rogue letting agent for...
31 August 2022
From: Breaking News
![Jailed! Another 34 months for agent already guilty of assault](/upload/images/Rental%20Market/Handcuffs2-400x310.jpg)
A former lettings agent has been jailed for almost three years after admitting conning landlords out of over £80,000. The sentence for...
30 August 2022
From: Breaking News
![Guilty letting agent who stole deposits now awaits sentence](/upload/images/Rental%20Market/CourtCase-400x310.png)
A letting agent who stole over £80,000 from landlords is awaiting sentence. Frank Smart - owner of Smart Residential Letting Agents in...
15 August 2022
From: Breaking News
![Consumers urged to report non-compliant agents to Citizens Advice](/upload/images/Housing%20Market%20%26%20Property%20Images/ComplianceStamp-400x310.jpg)
A county council is urging people to complain if they believe letting agents are failing to comply with consumer legislation. Staffordshire county...
11 August 2022
From: Breaking News
![Warning To Agents - compliance crackdown starting shortly](/upload/images/Housing%20Market%20%26%20Property%20Images/ComplianceStamp-400x310.jpg)
Fourteen Trading Standards authorities across a swathe of England are embarking on an enforcement project to check lettings agency compliance. The Central England...
15 July 2022
From: Breaking News
![Lion’s Den! Rent control advocate to speak at letting agents’ conference](/upload/images/Miscellaneous/Conference-Stock-400x310.jpg)
The politician who is arguably the country’s most powerful advocate of rent controls is to address a Propertymark conference. Patrick Harvie, Scotland’s...
14 July 2022
From: Breaking News
![Agents Alert - prepare additional info for property details now](/upload/images/Housing%20Market%20%26%20Property%20Images/BusinessPlans-400x310.jpg)
Propertymark is alerting agents to ensure they meet and if needs be exceed the requirements for ‘material information’ on up-front property...
14 July 2022
From: Breaking News
![Beefed Up Property Details - industry bosses back call for Material Information](/upload/images/PropTech%20%26%20Online/AgentsWindow-1-400x310.jpg)
Senior figures in the agency industry have backed new guidance from the National Trading Standards Estate and Lettings Agent Team regarding...
13 July 2022
From: Breaking News
![Trading Standards issue new guidelines for property details](/upload/images/Housing%20Market%20%26%20Property%20Images/PropertyInformationKeys-400x310.jpg)
The National Trading Standards Estate and Letting Agency Team has published fresh guidance to help letting agents meet new requirements regarding...
12 July 2022
From: Breaking News
![Property Listing changes explained in agent webinar next week](/upload/images/Housing%20Market%20%26%20Property%20Images/MillennialAgents-2020-400x310.jpg)
The new material information requirements recently announced by the National Trading Standards Estate and Letting Agency Team will be the topic...
06 May 2022
From: Breaking News
![‘Price on application’ in property listings deemed unlawful](/upload/images/Housing%20Market%20%26%20Property%20Images/HousingVision-400x310.jpg)
The small number of rental properties listed on websites and portals as Price on Application have now been deemed illegal by...
05 May 2022
From: Breaking News
![Agents must be more transparent to staff and customers - call](/upload/images/Housing%20Market%20%26%20Property%20Images/HouseSearch-400x310-min.jpg)
A prominent industry supplier says lettings agents must be increasingly transparent on the services they provide - not just to landlords...
03 May 2022
From: Breaking News
![Rent Controls threat under discussion at Rightmove event](/upload/images/Rental%20Market/RentalMarket400x310.jpg)
Rightmove’s April webinars for agents continue today with Daryl Mcintosh, Policy Manager at Propertymark, giving a legal and compliance update for...
06 April 2022
From: Breaking News
![Using more data makes huge improvements to lettings process - claim](/upload/images/PropTech%20%26%20Online/OnlinePropSearch-400x310.jpg)
Huge improvements could be made to the lettings process if agents used the property data available to them, it’s been claimed. PropTech...
30 March 2022
From: Breaking News
![Agents should get fewer time-wasters if property details improve](/upload/images/Rental%20Market/landlord-licencing400x310.png)
The UK Association of Letting Agents says new requirements for additional upfront property information should end up actually saving agents time. By...
22 March 2022
From: Breaking News
![More industry regulation needed - but not if it alienates agents](/upload/images/PropTech%20%26%20Online/OnlineProperty-400x310.png)
A leading figure in the PropTech sector says more regulation could make the rental sector fairer, more transparent and ultimately more...
25 February 2022
From: Breaking News
![New Listings Requirements - lettings supremo welcomes compulsory changes](/upload/images/Rental%20Market/BTL-CardboardHouses-400x310.jpg)
Theresa Wallace, the chair of The Lettings Industry Council, has given her backing to compulsory changes to rental property listings introduced...
22 February 2022
From: Breaking News
![Agents Beware - compulsory new info on lettings listings coming soon](/upload/images/library/GovernmentImage-400x310.jpg)
Trading Standards and the government have jointly announced compulsory new data which must appear on property listings. A property's council tax band or...
21 February 2022
From: Breaking News
![Agents hit back at politicians over rent controls](/upload/images/Logos/NAEA-ARLA-Propertymark-400x310.jpg)
Propertymark has hit back at the latest demand by politicians for rent controls. The London mayor Sadiq Khan renewed his call for...
21 February 2022
From: Breaking News
![Trading Standards to stage unannounced letting agency visits](/upload/images/new-story-stock-images/RentingImage-400x310.jpg)
A Trading Standards team is to carry out what it calls “unannounced inspections” of lettings agencies in one part of London...
13 January 2022
From: Breaking News
![Agents may shun landlords with poor compliance record - claim](/upload/images/Housing%20Market%20%26%20Property%20Images/LandlordStressed-400x310.png)
Self-managing landlords who think they don’t have the same compliance obligations as agents could face serious repercussions, Trading Standards chiefs have...
31 December 2021
From: Breaking News
![Agency pays thousands for breaching Tenant Fees Act](/upload/images/Rental%20Market/Fined-400x310.jpg)
A London-focussed lettings agency group has paid £2,000 as a result of breaching the Tenant Fees Act. The issue relates to the...
23 December 2021
From: Breaking News
![How can letting agents improve their reputation?](/upload/images/new-story-stock-images/Staff-Recruitment-Image-400x310.jpg)
How can agents improve their position in society? A report has been published following a roundtable discussion between prominent agency figures...
14 December 2021
From: Breaking News
![Agent Alert - fake firm posing as legitimate lettings agency](/upload/images/Miscellaneous/scam%20alert.png)
A fake lettings operation has been uncovered by a leading legitimate agency - and now the National Trading Standards Estate and...
06 December 2021
From: Breaking News
![Agency given penalty notices for operating illegally](/upload/images/Rental%20Market/Fined400x310.jpg)
A letting agency has been issued with penalty notices worth £3,000 for operating illegally. Back in 2014 it became a legal requirement...
03 December 2021
From: Breaking News
![Rogue agents in firing line as councils get enforcement kit](/upload/images/library/rogue-letting-agent400x310.png)
Effective enforcement is crucial to stamp out rogue lettings agents and protect consumers says safeagent. In the latest edition of its Effective...
30 November 2021
From: Breaking News
![Last chance to register – webinar on transparency in lettings tomorrow](/upload/images/PropTech%20%26%20Online/Webinar-400x310.png)
The live launch of a roundtable event hosted by rental payments platform PayProp takes place tomorrow – and letting agents can...
08 November 2021
From: Breaking News
![Webinar – how can letting agents be compliant with Trading Standards rules?](/upload/images/PropTech%20%26%20Online/magneteventpro.jpg)
A recent industry roundtable event hosted by PayProp, which brought together some of the lettings industry’s biggest hitters, will be live streamed next week...
05 November 2021
From: Breaking News
![Expelled! Rogue letting agents kicked out by The Property Ombudsman](/upload/images/new-story-stock-images/CourtImage-400x310.jpg)
Six agencies have been expelled from The Property Ombudsman for failing to pay compensatory awards - five of them for offences...
11 October 2021
From: Breaking News
![Lettings agent jailed after £182,000 fraud](/upload/images/Housing%20Market%20%26%20Property%20Images/police-tape400x310.png)
A lettings agent has been jailed for three years for defrauding tenants and landlords out of more than £182,000. Lee Clarke, 42,...
20 September 2021
From: Breaking News
![Charging for Viewings is “terrible idea” says leading agent](/upload/images/Housing%20Market%20%26%20Property%20Images/UK-Cash-NEW-400x310.jpg)
A prominent lettings agency owner has given his verdict on the concept of charging renters to view a property - “it...
20 August 2021
From: Breaking News
![Charging for Viewings? Trading Standards revises advice](/upload/images/Housing%20Market%20%26%20Property%20Images/UK-Cash-20-400x310.jpg)
The controversy over whether a new PropTech service can be used by agents to charge people to view a property to...
19 August 2021
From: Breaking News
![Tenant Fees Act “does not ban charging for some viewings”](/upload/images/Rental%20Market/Tenancy-Agreement-400x310.png)
Guidance from Trading Standards suggests that it is possible, in some cases, to charge tenants to view a property to let...
10 August 2021
From: Breaking News
![Trading Standards clampdown on rogue letting agents](/img/default/lat.png)
A local Trading Standards team is clamping down on rogue letting agents. Devon, Plymouth, Somerset and Torbay Trading Standards Service has launched...
23 June 2021
From: Breaking News
![Tenant Fees: only small number of First Tier Tribunal cases in two years](/img/default/lat.png)
There have been just 17 First Tier Tribunal cases involving allegations of fees charged to tenants in contravention of the Tenants...
17 June 2021
From: Breaking News
![Agents urged to beware council compliance crackdown and heavy fines](/img/default/lat.png)
Agents are being warned about a crackdown on compliance issues surrounding rental property management. No Letting Go, the country’s largest provider of...
07 May 2021
From: Breaking News
![Letting agents back idea of renters getting more upfront info](/img/default/lat.png)
The two letting agents’ trade groups have backed a call for more upfront information to be given to prospective renters. The National...
21 April 2021
From: Breaking News
![Client Money Protection bank deadline nears, agents warned](/img/default/lat.png)
Letting agents have only 10 days to open segregated client accounts or they could face being expelled by their client money...
22 March 2021
From: Breaking News
![Big fine for London agency without Client Money Protection](/img/default/lat.png)
A lettings agency in central London has been issued with a fine for not belonging to a Client Money Protection scheme. The...
17 March 2021
From: Breaking News
![Investigation underway into collapse of agency £1.3m in debt](/img/default/lat.png)
An investigation is underway into a lettings agency which has gone into liquidation owing almost £500,000 in rent to landlords and in...
15 March 2021
From: Breaking News
![Clampdown on letting agents backed by local councils](/img/default/lat.png)
A huge trading standards operation clamping down on lettings agents who fail to abide by Client Money Protection rules has been...
25 February 2021
From: Breaking News
![Huge crackdown on letting agents failing to honour CMP laws](/img/default/lat.png)
A clampdown on letting agents who fail to safeguard landlords’ and tenants’ money is now underway. A statement from the National Trading Standards...
24 February 2021
From: Breaking News
![Trading Standards urges agents to watch out for scams](/img/default/lat.png)
The National Trading Standards Estate and Letting Agents Team is appealing to the industry to be eagle-eyed for scams. This follows the...
22 February 2021
From: Breaking News
![Letting agent “illegally working” without redress scheme membership](/img/default/lat.png)
The Daily Mail says it has informed Trading Standards of a lettings agent which is claims is “illegally working” despite not...
17 February 2021
From: Breaking News
![Agents’ group recommends referral fee policy of transparency](/img/default/lat.png)
The UK Association of Lettings Agents is recommending transparency in relation to the disclosure of referral fees to landlord clients. Last month...
09 December 2020
From: Breaking News
![Trading Standards warning letter over letting agent fees](/img/default/lat.png)
A warning about illegal fees by letting agents has been produced by a local council Trading Standards team. It has come from...
04 December 2020
From: Breaking News
![Over 10 agencies a week closing down, claims protection scheme](/img/default/lat.png)
One of the government’s approved client money protection schemes claims over 10 lettings agencies a week are closing. Client Money Protect makes the...
03 December 2020
From: Breaking News
![Overwhelming number of agents pay TPO compensation awards](/img/default/lat.png)
An overwhelming 98 per cent of agents who are members of The Property Ombudsman scheme pay compensation when an investigation is...
01 December 2020
From: Breaking News
![Agency accused of over-charging and using fake repair accounts](/img/default/lat.png)
A newspaper claims a lettings agency is battling allegations of overcharging customers and using fake companies to carry out maintenance work. The Daily Record...
30 November 2020
From: Breaking News
![Another 12 months to make referral fees more transparent](/img/default/lat.png)
Agents have another 12 months to make referral fees more transparent according to an update from the National Trading Standards Estate and Letting...
19 November 2020
From: Breaking News
![Referral fees webinar coming up with Trading Standards supremo](/img/default/lat.png)
Propertymark is staging a webinar later this month on the topical subject of referral fees. Last month the National Trading Standards for...
06 November 2020
From: Breaking News
![£100,000 compensation to be paid by rogue lettings agents](/img/default/lat.png)
Three lettings agents who kept tenants’ rent instead of passing it to the landlords have been ordered to pay almost £100,000...
30 October 2020
From: Breaking News
![Stand by for referral fee restrictions, letting agents warned](/img/default/lat.png)
Agents are being warned to prepare now for likely controls on referral fees, following recommendations made to the government by the...
27 October 2020
From: Breaking News
![Trading Standards blitzing students with lettings fee info](/img/default/lat.png)
Trading Standards in one region of the UK is staging Twitter quizzes aimed at students, and asking about agents’ fees surrounding...