Who are you and what does it say on your business card? Gary Wright - Chief Executive Officer. What is flatfair and what...
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![Annalese Walmsley - Commercial Director at flatfair](/upload/images/adv-2021/60-second-interview/Untitled%20design%20-%202023-09-06T162349_261.png)
Who are you and what does it say on your business card? Annalese Walmsley - Commercial Director at flatfair What is flatfair and...
07 September 2023
From: 60 Second Interview
![Deposit Alternative service announces major new partnership](/upload/images/Shutterstock-only%20images/Property%20Market/ManSavingMoney_400x310.png)
Deposit alternative service flatfair has announced that its the first to integrate with The DPS. The integration will mean flatfair can offer...
03 July 2023
From: Breaking News
![Media accuse agents of mis-selling deposit alternative schemes](/upload/images/Shutterstock-only%20images/Property%20Market/MortgageCalculated1_400x310.png)
The Observer newspaper has investigated the way letting agents apply so-called zero deposit schemes - and claims that in some cases...
05 December 2022
From: Breaking News
![Tenants with Pets - protection for landlords key to progress](/upload/images/Shutterstock-only%20images/Pets/CoupleWithDog-400x310.png)
A group wanting pets to be allowed in private rental properties says its research shows the issue is not opposition from...
13 October 2022
From: Breaking News
![Pets In Lets - no answer yet to issues of damage and costs](/upload/images/Shutterstock-only%20images/Pets/DogsandCats-400x310.png)
The latest update from industry discussions about allowing more pets in private rental properties suggests there’s not been a solution yet...
05 October 2022
From: Breaking News
![Agents must carry increased costs of Right To Rent checks](/upload/images/Housing%20Market%20%26%20Property%20Images/EvictionNotice-400x310-min.jpeg)
Propertymark is warning that higher Right To Rent costs are likely to hit agents when new processes kick in this autumn. From...
18 July 2022
From: Breaking News
![Amend Tenant Fees Act before pets allowed - demand to government](/upload/images/Pets/aaaaaaaaaaaaaaaaaaaaaaaaaaa.jpg)
New details from a survey conducted by industry organisations concerning pets in rental properties show the extent of the problem. Some 537...
06 July 2022
From: Breaking News
![Reform Timetable needed to stop uncertainty says leading industry supplier](/upload/images/Housing%20Market%20%26%20Property%20Images/Calendar-Appointment-400x310.jpg)
A prominent lettings industry supplier says uncertainty over the details and timescales to implement rental reforms will dog the sector for...
30 June 2022
From: Breaking News
![Referencing to suit your needs, from FCC Paragon](/upload/images/adv-2021/sponsored-content/FFC%20Paragon/360x280bl%20(003).jpg)
Since the Tenant Fees Act ban came into force, agents have been responsible for covering tenancy referencing costs, whether that’s by...
22 June 2022
From: Sponsored Content
![Agents trade body teams up with pro-pets group for survey](/upload/images/Pets/DogInHome(2)-400x310-min.jpeg)
Letting agents are to be quizzed to establish the true cost of damages to rental accommodation by tenants. The “What’s the damage?”...
04 April 2022
From: Breaking News
![More industry regulation needed - but not if it alienates agents](/upload/images/PropTech%20%26%20Online/OnlineProperty-400x310.png)
A leading figure in the PropTech sector says more regulation could make the rental sector fairer, more transparent and ultimately more...
25 February 2022
From: Breaking News
![Agency pays thousands for breaching Tenant Fees Act](/upload/images/Rental%20Market/Fined-400x310.jpg)
A London-focussed lettings agency group has paid £2,000 as a result of breaching the Tenant Fees Act. The issue relates to the...
23 December 2021
From: Breaking News
![Reform tax, Beef up rogues database - Agents demand radical rental reforms](/upload/images/Logos/ARLA-PropertyMark-400x310.jpg)
ARLA Propertymark has launched a radical programme of reform for the private rental sector - getting in before the government’s own...
15 December 2021
From: Breaking News
![Should you use CRMs to create your contracts?](/upload/images/adv-2021/sponsored-content/Legislate/legislate%20360x280.png)
Why CRMs should not be relied upon for contract creation and management. Customer relationship management platforms (CRMs) are useful tools that...
02 November 2021
From: Sponsored Content
![Agents Beware: “unreasonable fee” puts industry in a dilemma](/upload/images/Rental%20Market/CourtCase-400x310.png)
A leading property lawyer is warning that a tribunal case between a London letting agent and a tenant - involving a...
04 October 2021
From: Breaking News
![Pets allowed in rental development as momentum grows for reform](/upload/images/Pets/CatInHome(1)-400x310-min.jpeg)
A new idea put forward by a student-focussed Build To Rent operator is likely to increase the momentum behind campaigners wanting...
07 September 2021
From: Breaking News
![Agents give new warning on costs of pets in rental property](/upload/images/Pets/DogInHome(2)-400x310-min.jpeg)
ARLA Propertymark has waded into the growing controversy over pets being allowed in rental properties. Last week a letter was sent to...
06 September 2021
From: Breaking News
![Pressure to relax Tenant Fees Act to allow pet insurance charge](/upload/images/Pets/DogAndCat-400x310-min.jpeg)
Pressure is growing to amend the 2019 Tenant Fees Act to allow charging additional deposits and insurance to cover pets in private rental...
02 September 2021
From: Breaking News
![Pet-Friendly Rental Properties - demand soars, says Rightmove](/img/default/lat.png)
New data from Rightmove shows that demand for pet friendly rental properties has increased by 120 per cent compared to last...
26 August 2021
From: Breaking News
![Charging for Viewings is “terrible idea” says leading agent](/img/default/lat.png)
A prominent lettings agency owner has given his verdict on the concept of charging renters to view a property - “it...
20 August 2021
From: Breaking News
![Charging for Viewings? Trading Standards revises advice](/img/default/lat.png)
The controversy over whether a new PropTech service can be used by agents to charge people to view a property to...
19 August 2021
From: Breaking News
![Tenant Fees Act “does not ban charging for some viewings”](/img/default/lat.png)
Guidance from Trading Standards suggests that it is possible, in some cases, to charge tenants to view a property to let...
10 August 2021
From: Breaking News
![Does the Tenant Fees Ban stop agents charging for viewings?](/img/default/lat.png)
A new service has been launched to charge prospective tenants £30 - potentially even more - just to view a property...
26 July 2021
From: Breaking News
![Agents hit back at Labour Mayor’s demand for rent controls](/img/default/lat.png)
ARLA Propertymark has hit back at a demand from London Labour Mayor Sadiq Khan that he be given the powers to...
12 July 2021
From: Breaking News
![Agents tell politicians to better understand cost of pets in lets](/img/default/lat.png)
Propertymark has waded into the controversy over whether private rental tenants should be allowed to keep pets in their properties. As reported...
17 June 2021
From: Breaking News
![Tenant Fees: only small number of First Tier Tribunal cases in two years](/img/default/lat.png)
There have been just 17 First Tier Tribunal cases involving allegations of fees charged to tenants in contravention of the Tenants...
17 June 2021
From: Breaking News
![Agents demand radical overhaul of eco-targets for rental sector](/img/default/lat.png)
Agents and other industry players have penned an open letter to government demanding a radical overhaul of targets for energy efficiency in the...
07 April 2021
From: Breaking News
![Pro-Pet campaigners want damage insurance as option for tenants](/img/default/lat.png)
Momentum is building to have the Tenant Fees Act amended, allowing agents to charge tenants for damage insurance which would then...
30 March 2021
From: Breaking News
The Tenant Fees Act 2019’s 12-month transition period came to an end on 31 May, prohibiting various payments and charges that...
16 December 2020
From: Sponsored Content
![Government must act on eviction backlog and landlord hardship - ARLA](/img/default/lat.png)
ARLA Propertymark has given a detailed response to a government consultation on how the pandemic has hit the private rental sector. The...
04 December 2020
From: Breaking News
![Agency strongly defends £3,600 charge to departing tenants](/img/default/lat.png)
A London lettings agency has described a £3,600 charge to a tenant as “entirely reasonable and legal.” The i newspaper has featured a...
26 November 2020
From: Breaking News
![Revealed - why some landlords do not use letting agents](/img/default/lat.png)
Light has been shed at last on the long-running uncertainty about why some landlords choose to use lettings agents and some...
12 October 2020
From: Breaking News
![Agents must not be tempted to charge illegal fees, industry chief warns](/img/default/lat.png)
One of the leading figures in the PropTech world is warning that letting agents must not be tempted into charging illegal...
08 September 2020
From: Breaking News
![Agents must have complete records to avoid Corona complaints - claim](/img/default/lat.png)
A leading PropTech expert has urged lettings agents to improve their administration and paperwork if they want to avoid what could...
29 April 2020
From: Breaking News
![Under Investigation! Agents probed for alleged Fees Ban breaches](/img/default/lat.png)
A newspaper claims multiple councils are opening investigations into agents allegedly defying the tenant fees ban - and at least one...
03 March 2020
From: Breaking News
![Fees Act confusion could trigger surge in complaints about agents](/img/default/lat.png)
Confusion among renters over the complex Tenant Fees Act could trigger a surge in complaints about agents to redress schemes -...
12 February 2020
From: Breaking News
![Pet-friendly tenancies could make landlords go walkies - claim](/img/default/lat.png)
Pet-friendly tenancies of the kind envisaged by the government could oblige some private landlords to quit the sector, it’s claimed. Over the...
10 February 2020
From: Breaking News
![Fees Ban: shocking impact on agents revealed in report](/img/default/lat.png)
The majority of letting agents have lost up to 20 per cent of their revenue because of the fees ban -...
06 February 2020
From: Breaking News
![Agents Beware: New lettings laws being introduced in 2020](/img/default/lat.png)
A leading lettings sector trade body has outlined key pieces of legislation that will hit the private rental sector in 2020. The...
02 January 2020
From: Breaking News
![Over 200 complaints of agents allegedly charging illegal fees](/img/default/lat.png)
The Times claims there have been well over 200 complaints lodged with redress schemes, alleging that lettings agents tried to charge...
23 December 2019
From: Breaking News
![Fees Ban confusion prompts industry groups to create ‘the matrix’](/img/default/lat.png)
The Association of Residential Letting Agents and the Tenancy Deposit Scheme have created a matrix for letting agents and landlords about...
11 December 2019
From: Breaking News
![Fees Ban, Licensing and HMOs: many agents fear they’re breaking the law](/img/default/lat.png)
Just over a fifth of lettings agents questioned in a major industry survey are concerned that may not be complying with...
15 November 2019
From: Breaking News
![Industry wants short-let controls, review of landlord tax and stamp duty eased](/img/default/lat.png)
The Association of Residential Letting Agents and the National Association of Estate Agents have issued their manifesto for next month’s General...
05 November 2019
From: Breaking News
![Election is chance to woo new landlords into lettings sector](/img/default/lat.png)
The likely general election is an opportunity for the government to make the lettings sector more appealing for would-be landlords, says...
29 October 2019
From: Breaking News
![Countrywide brand marks “ethical and sustainable” lettings growth](/img/default/lat.png)
Countrywide’s high-end Hamptons International brand says it’s growing its lettings business “ethically and sustainably, regardless of market conditions.” It has ended the...
22 October 2019
From: Breaking News
![Alternative view: 'Average rents not affected by fees ban'](/img/default/lat.png)
The cost of renting a room in the UK remained steady during Q3, according to SpareRoom. The country's biggest flatsharing site says...
07 October 2019
From: Breaking News
![Fees ban: Rent rises reach record high for fourth consecutive month](/img/default/lat.png)
The number of tenants experiencing rent rises following the introduction of the Tenant Fees Act continued its upward curve in August. The...
02 October 2019
From: Breaking News
![Best agents should demonstrate compliance to expose rogue operators](/img/default/lat.png)
A call has been made for the best letting agencies and other rental sector professionals to show how they comply with...
01 October 2019
From: Breaking News
![Shock claim that one-in-five agents still have no Client Money Protection](/img/default/lat.png)
An estimated 20 per cent of letting agents have still not signed up for a Client Money Protection scheme, six months...
27 September 2019
From: Breaking News
![Shock Trading Standards claim: almost half of letting agents breaking the law](/img/default/lat.png)
London Trading Standards has made the startling claim that 46 per cent of almost 2,000 agents it has surveyed are falling...
13 September 2019
From: Breaking News
![Warning over charging tenants agent commission as well as repair bills](/img/default/lat.png)
The Association of Residential Lettings Agents has taken legal advice on what can be charged to tenants for so-called ‘contractual damages’. ARLA...
10 September 2019
From: Breaking News
![Up they go: Fees Ban already producing record numbers of rent rises](/img/default/lat.png)
The number of tenants experiencing rent rises increased to the highest figure on record in July according to data just produced...
28 August 2019
From: Breaking News
![Rents Increase Across UK](/img/default/lat.png)
The most reliable indicator of rental trends in the UK As the largest provider of deposit protection in the UK, our database...
27 August 2019
From: Sponsored Content
![ARLA gives public a five point plan on how to choose a lettings agent](/img/default/lat.png)
The Association of Residential Letting Agents has released a five point plan on how the public can choose a letting agent. 1....
21 August 2019
From: Breaking News
![How can letting agents thrive in a growing rental market?](/img/default/lat.png)
With the recent introduction of the Tenant Fees Act – which bans upfront fees charged by letting agents and caps security...
19 August 2019
From: Sponsored Content
![Fees Ban Cash Crisis: letting agents expect to lose 30% of annual income](/img/default/lat.png)
The first ‘state of the industry’ report on the lettings agency sector since the introduction of the fees ban suggests individual...
15 August 2019
From: Breaking News
![Agents ‘have key role to reduce stress for landlords and tenants’](/img/default/lat.png)
Lettings professionals should do more to raise awareness of the need to reduce moving stress for tenants and landlords. Industry supplier Tenant...
14 August 2019
From: Breaking News
![Renters spend average £670 on ‘extras’ when they move](/img/default/lat.png)
The comparison website MoneySuperMarket suggests that renters spend an average of £670 in additional costs when they move, on top of...
13 August 2019
From: Breaking News
![Artificial Intelligence could help agents cope with industry regulation](/img/default/lat.png)
PropTech, and specifically Artificial Intelligence, could help letting agents better cope with new demands created by further industry regulation. That’s the view...
08 August 2019
From: Breaking News
![Fees Ban: record rent rises in response to Tenant Fees Act](/img/default/lat.png)
The Association of Residential Lettings Agents says there has been a record number of rent increases reported by its members. In a...
01 August 2019
From: Breaking News
![Concern as government hints at wider scope for ‘rogues database’](/img/default/lat.png)
There’s been a sceptical response to news leaked from government over the weekend suggesting that a database of rogue landlords would...
22 July 2019
From: Breaking News
![Demand to move soars after Tenant Fees Act … but rents up, too](/img/default/lat.png)
Data from Rightmove suggests that demand from tenants looking for a new home has soared seven per cent since the Tenants...
19 July 2019
From: Breaking News
![Tenant Fees Act ‘may already be causing more tenants to move’](/img/default/lat.png)
Data from rental insurance firm HomeLet suggests that the Tenant Fees Act may already be causing more movement amongst tenants. The firm...
11 July 2019
From: Breaking News
![Room rents up 8% since the Tenant Fees Act, claims online platform](/img/default/lat.png)
An online room-letting platform claims rents have risen up to eight per cent in wake of the Tenant Fee Act. ideal flatmate...
11 July 2019
From: Breaking News
![Fake rental applications on the rise as fraudsters up their game](/img/default/lat.png)
The number of fake or fraudulent rental applications is on the rise, with landlords and letting agents being fooled by a...
05 July 2019
From: Breaking News
![Rent Guarantor provider launches referral project for agents](/img/default/lat.png)
A rent guarantor service says it’s already chosen 25 lettings agents to take part in a trial of what it calls...
21 June 2019
From: Breaking News
![Independent agencies' staff levels will be hit by Fees Ban, says HR chief](/img/default/lat.png)
The head of the country's oldest agency recruitment consultancy says the tenant fee ban will hit staffing levels in the industry...
04 June 2019
From: Breaking News
![Consumer group tries to take credit for momentous Fees Ban](/img/default/lat.png)
The consumer charity Citizens Advice has hailed the Tenant Fees Act and the ban on letting agents’ charges to renters as...
04 June 2019
From: Breaking News
![Agents’ outrage over government handling of Fees Ban documents](/img/default/lat.png)
Agents have reacted angrily to the way in which the government released a new set of rental documents updated to include...
03 June 2019
From: Breaking News
![Tenant tells BBC that agency changed locks and removed goods](/img/default/lat.png)
Controversial London lettings agency Flintons has again been named by a BBC TV programme for allegedly unreasonable behaviour in relation to...
03 June 2019
From: Breaking News
![PropTech boss renews call for agents to offset Fees Ban through more IT](/img/default/lat.png)
The head of an automated payment system for the rental sector says lettings agents can help offset losses caused by the...
03 June 2019
From: Breaking News
![Fees Ban is here: but will it achieve what the government wants?](/img/default/lat.png)
The Tenant Fees Act comes into effect in England tomorrow - but a senior lettings expert is questioning whether it will...
31 May 2019
From: Breaking News
![Sell off goes on with more landlords quitting as Fees Ban kicks in](/img/default/lat.png)
The Association of Residential Lettings Agents says the feared sell-off of private rental units is continuing apace on the eve of...
31 May 2019
From: Breaking News
![Public are sceptical and confused about Fees Ban: survey](/img/default/lat.png)
The public are described as being “sceptical and confused” over the fees ban that comes into effect tomorrow. A survey by insurance...
31 May 2019
From: Breaking News
![Fees Ban gets ringing endorsement ... from a lettings agency](/img/default/lat.png)
The Tenant Fees Act coming into effect tomorrow and banning fees on tenants in England has been given a ringing endorsement...
31 May 2019
From: Breaking News
![Fees Ban will particularly hurt tenants in selective licensing areas - claim](/img/default/lat.png)
The National Landlords Association says it’s concerned the Fees Ban coming into effect in just two days’ time may limit access...
30 May 2019
From: Breaking News
![Deposit Cap: agents want more information - and now](/img/default/lat.png)
The Tenancy Deposit Scheme says that success of its information centre shows that the industry wants more information on the deposit...
30 May 2019
From: Breaking News
![Here’s how Inadash can help you deal with a surge in activity post-fees ban](/img/default/lat.png)
A number of industry experts have warned letting agents and landlords to prepare for a surge in tenants moving property once...
29 May 2019
From: Sponsored Content
![Best agents to offer expert services after Fees Ban, predicts utility service](/img/default/lat.png)
The best lettings agents will survive and shine through the ban of fees levied on tenants, which comes into effect this weekend. The...
29 May 2019
From: Breaking News
![Fees Ban: agents must prepare immediately, trade body urges](/img/default/lat.png)
ARLA Propertymark is urging agents across England and Wales to ensure they have every preparation in place for the arrival of...
20 May 2019
From: Breaking News
![Fees Ban: agents warned to prepare for a flurry of tenant moves](/img/default/lat.png)
Agents and landlords are being warned to prepare for a surge in tenants moving property once the fees ban kicks in...
16 May 2019
From: Breaking News
![Countdown to the fees ban: rents are still rising, says HomeLet](/img/default/lat.png)
Average rents across the UK continue to rise ahead of the introduction of the Tenant Fees Act next month, according to...
13 May 2019
From: Breaking News
![New online calculator to help agents comply with deposit cap](/img/default/lat.png)
A new solution to help letting agents deal with the introduction of the security deposit cap under the Tenant Fees Act...
08 May 2019
From: Breaking News
![Higher rent to combat fees ban should be last resort says mortgage boss](/img/default/lat.png)
The chief executive of a specialist buy to let lender says increasing the rent to combat additional costs put on landlords...
29 April 2019
From: Breaking News
![New regulatory body for Fees Ban likely to clamp down hard](/img/default/lat.png)
The Association of Residential Lettings Agents says it backs a new Trading Standards-led body which will enforce the Fees Ban starting on...
18 April 2019
From: Breaking News
![Lettings reform: major announcements soon, says government](/img/default/lat.png)
A housing minister has pledged that more key reforms for the private rental sector will be revealed soon, despite Brexit political...
03 April 2019
From: Breaking News
![Fees Ban toolkit for agents launched as deadline nears](/img/default/lat.png)
The Association of Residential Letting Agents has launched a 10-element tool kit for agents ahead of the fees ban on June...
03 April 2019
From: Breaking News
![Fees Ban: new guidance notes for agents, tenants and landlords](/img/default/lat.png)
The government has issued new guidance notes on the Tenant Fees Act, aimed at agents, landlords and tenants. The publications come ahead...
02 April 2019
From: Breaking News
![Another PropTech firm joins crowded deposit alternative field](/img/default/lat.png)
PropTech company Goodlord is the latest entrant in the deposit alternative field. Under Goodlord Deposit Replacement Insurance agents can provide landlords with...
02 April 2019
From: Breaking News
![‘CMP will protect clients from agents that go under after Fees Ban’](/img/default/lat.png)
The mandatory Client Money Protection scheme membership that comes into effect today will protect landlords and tenants from letting agents that...
01 April 2019
From: Breaking News
![Fees Ban now definite in Wales too - from the autumn](/img/default/lat.png)
The Renting Homes (Fees etc) (Wales) Bill passed its final hurdle in the Welsh Assembly yesterday evening. This has similar policies to...