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KEYWORD "Redress" - 100 RESULTS
Trading Standards tells agents - Material Information is key so get on with it!

A representative of the National Trading Standards Estate and Letting Agents team has told agents to accept new rules about material...

11 April 2024

From: Breaking News

Agents warned: Don’t be Left Behind when Regulation Comes In

Propertymark is urging agents to get ahead of the curve and be ready for the next big initiative - Regulation.  Propertymark has...

02 April 2024

From: Breaking News

Expelled! Agency kicked out by Ombudsman for just £1,100

A lettings agency has been expelled from The Property Ombudsman scheme following itsfailure to pay £1,100 out of an adjudicated award...

26 March 2024

From: Breaking News

Gove accused of dragging his feet over agent regulation

The all-party House of Lords Industry and Regulators Committee has urged the government to get on with establishing a regulator of...

22 March 2024

From: Breaking News

Leasehold Reform Bill wins a big thumbs-up from agents’ body

Propertymark has urged the Sunak government to press ahead with leasehold reform ahead of the Second Reading of the Leasehold and...

19 March 2024

From: Breaking News

Complaints About Agents - huge rise in compensation

There’s been a large rise in complaints and a huge increase in compensation according to figures out today from the Property...

18 March 2024

From: Breaking News

No scrapping fixed term tenancies - new appeal over Renters Reform Bill

Propertymark has emphasised the importance of retaining fixed term tenancies under the Renters Reform Bill. Propertymark chief executive Nathan Emerson met Housing...

18 March 2024

From: Breaking News

Renters Reform Bill should include regulating letting agents, says Propertymark

Propertymark will appear in front of the House of Lords’ Industry and Regulators Committee tomorrow morning, urging the regulation of lettings...

05 March 2024

From: Breaking News

High profile supplier restructures and renames

One of the highest profile groups in the private rental sector supplier space - Hamilton Fraser - is restructuring. In future the...

13 February 2024

From: Breaking News

Is the government deliberately delaying the Renters Reform Bill?

The long-awaited Third Reading of the controversial Renters Reform Bill will not happen this week according to the Leader of the...

29 January 2024

From: Breaking News

Agents List Radical Changes needed to Renters Reform Bill

Propertymark's latest research report suggests some letting agents want radical changes to the Renters Reform Bill now going through Parliament.  The aim...

25 January 2024

From: Breaking News

Labour’s backdoor bid to regulate lettings and estate agents at last

Labour is using a Bill currently going through Parliament as a backdoor method to introduce the regulation of lettings, estate and...

19 January 2024

From: Breaking News

Phil Spencer warns that Summer will be hectic for lettings sector

Summer looks like it’s going to be a hectic period for lettings agents and the private rental sector according to TV...

17 January 2024

From: Breaking News

Labour to ban bidding wars and offer new anti-social behaviour rules

A prominent housing market commentator says Labour would introduce a tougher version of the Renters Reform Bill if it forms the...

27 December 2023

From: Breaking News

Freeholders slammed by former Tory housing minister

Former housing minister Rachel Maclean - the victim of a shock sacking by Prime Minister Rishi Sunak last month - has...

15 December 2023

From: Breaking News

Agents list major problems with Renters Reform Bill

Propertymark has set out its pro-agency position on a range of issues contained in the Renters Reform Bill, currently trundling through...

07 December 2023

From: Breaking News

Agency calls for Landlords Reform Bill to redress rental balance

Leaders Romans Group is calling for a Landlords Reform Bill to balance the challenges and apparent disincentives now deterring landlords from...

30 November 2023

From: Breaking News

Renters Reform Bill - webinar to update agents on latest changes

A webinar is being held tomorrow, aimed to urging agents to get ahead of changes to the industry likely to be...

27 November 2023

From: Breaking News

Agents’ chief warns MPs on need for court reform and more bailiff capacity

Propertymark has called on the government to retain the option of fixed-term tenancies in the private rental sector where it is...

15 November 2023

From: Breaking News

Alternative agents trade body to ARLA claims record membership

The UK Association of Letting Agents says it now has a record membership of 1,200. UKALA describes itself as “a professional association...

09 August 2023

From: Breaking News

Renters Reform Bill - Online course explains what it means

PropTech platform Goodlord has launched a one hour online course explaining the controversial Renters Reform Bill. The aim is to equip letting...

04 August 2023

From: Breaking News

Kicked Out! Redress scheme expels five rogue agencies

The Property Redress Scheme has released its latest list of expelled agents - mostly for rental misdemeanours and/or failure to pay...

24 July 2023

From: Breaking News

Agents told to lobby MPs over Renters Reform Bill

It appears almost certain that the Second Reading of the Renters Reform Bill - expected some weeks ago - will not...

14 July 2023

From: Breaking News

Avoid the stress of an annual accountants’ report ... by not doing one!

We compare traditional methods of client money account inspections by an accountant to the alternative Client Money HealthCheck. But first, let’s clarify...

04 July 2023

From: Sponsored Content

Renters Reform Bill prompts agents’ calls to helpline

A webinar says the Renters Reform Bill is the biggest challenge facing lettings agents - and it’s prompted calls to a...

31 May 2023

From: Breaking News

Celebrity endorsement for Gove’s Rental Reform Bill

Consumer champion Martin Lewis - the man behind the Money Saving Expert website and TV shows - has backed the Renters...

17 May 2023

From: Breaking News

Agent fined thousands after trying to avoid redress scheme

A £5,000 fine has been upheld against a landlord who failed to declare himself as a property agent and did not join a mandatory...

16 May 2023

From: Breaking News

Expelled! Rogue agents expelled from Property Redress Scheme

The Property Redress Scheme, one of two government-approved redress services, has produced a list of recently-expelled agencies. All agencies must be a...

26 April 2023

From: Breaking News

String of dodgy letting agents expelled by Ombudsman

Several lettings agents have been expelled from The Property Ombudsman scheme; they are amongst eight named as having been kicked out...

06 April 2023

From: Breaking News

Reform process underway with new Ombudsman scheme

The government has taken the first step to introducing a mandatory ombudsman scheme which private landlords must join. This is effectively the...

29 March 2023

From: Breaking News

Sean Hooker - Head of Redress for the Property Redress Scheme

Introduce yourself A: My name is Sean Hooker. I have worked for the HFIS group for sixteen years, originally helping set...

23 March 2023

From: 60 Second Interview

Big rise in complaints to Property Redress Scheme

There’s been a big rise in the number of complaints about agents lodged with the Property Redress Scheme, which says it’s...

09 March 2023

From: Breaking News

Agents urged to regularly inspect to spot damp and mould

A combination of regular inspections and pro-active installation of ventilation can help to reduce the risk of dangerous damp and mould...

03 March 2023

From: Breaking News

Are Trading Standards officers checking your agency’s website?

Trading Standards officers check for agents’ compliance by scrutinising their websites, it’s being claimed. Agents are being warned to ensure their websites...

20 February 2023

From: Breaking News

MPs' idea for Rental Sector Ombudsman slammed by letting agents

Propertymark has hit out at a proposal from a group of MPs that there should be a single Ombudsman covering the...

13 February 2023

From: Breaking News

Extra tax on buy to lets can help housing be ‘more equal’ - claim

The political party propping up the Scottish Government says higher taxes on buy to lets will help the housing market be...

31 January 2023

From: Breaking News

Six agencies expelled by The Property Ombudsman

It’s been revealed that agents have been kicked out of The Property Ombudsman in recent months for failing to pay compensatory...

27 January 2023

From: Breaking News

Property Redress Scheme now largest lettings redress service

The Property Redress Service claims to be the largest lettings redress service now, with over 13,250 letting agency branches on board. In...

12 January 2023

From: Breaking News

Banks are closing their doors to Letting Agents

UK banks are closing client accounts held by established letting agents and refusing to open accounts for new businesses. The Problem A growing...

19 December 2022

From: Sponsored Content

Agent Alert - City Trading Standards team begins clampdown

A council’s Trading Standards team is warning letting agents of a new clampdown on compliance failures. Stoke-on-Trent Trading Standards says it’s received...

09 November 2022

From: Breaking News

“Landmark” CMP ruling sees huge fine for lettings agency

Trading Standards is describing a penalty imposed on a London letting agent as “a landmark” after the company failed to comply...

02 November 2022

From: Breaking News

Big rise in lettings enquiries to The Property Ombudsman

The Property Ombudsman has reported a big rise in enquiries over last year and a huge rise since the pre-Covid year,...

02 November 2022

From: Breaking News

More lettings reps on beefed up redress panel

One of the two official redress bodies, the Property Redress Scheme, has announced a beefed up advisory panel with a substantial...

25 October 2022

From: Breaking News

Jeremy Hunt won’t prevent “mass exodus” from rental sector - warning

Jeremy Hunt’s firm grasp of fiscal policy after the market turmoil of recent weeks won’t stop what one housing expert calls...

20 October 2022

From: Breaking News

Agents to be briefed on the latest rental reform updates

The head of the Property Redress Scheme will give agents the lowdown on the recent Fairer Private Rented Sector White Paper...

19 October 2022

From: Breaking News

Pets In Lets - no answer yet to issues of damage and costs

The latest update from industry discussions about allowing more pets in private rental properties suggests there’s not been a solution yet...

05 October 2022

From: Breaking News

Double digit rent rises to continue in prime markets - top agency

As the new academic year gets underway, demand continues to far outweigh supply in the lettings market in London and the...

15 September 2022

From: Breaking News

What’s your view on Rental Reform proposals? An unusual invitation…

Agents are being invited to comment on the government’s Fairer Private Rented Sector White Paper. And unusually the invitation comes not from any...

03 August 2022

From: Breaking News

Warning To Agents - compliance crackdown starting shortly

Fourteen Trading Standards authorities across a swathe of England are embarking on an enforcement project to check lettings agency compliance.  The Central England...

15 July 2022

From: Breaking News

Beefed Up Property Details - industry bosses back call for Material Information

Senior figures in the agency industry have backed new guidance from the National Trading Standards Estate and Lettings Agent Team regarding...

13 July 2022

From: Breaking News

Noose tightens on unregulated city Airbnb and other short lets

One of Britain’s largest cities wants to regulate Airbnb and other short let platforms. The proposed scheme in Glasgow follows legal changes...

27 June 2022

From: Breaking News

Get Involved Now! Big industry debate on Rental White Paper

Today’s proposed changes to the private rental sector are the most radical for a generation. The first industry debate on this hot...

16 June 2022

From: Breaking News

Is rental reform a distraction from government failures elsewhere?

A prominent lettings industry supplier has asked whether the earlier-than-expected arrival of the rental reform white paper was a distraction from...

16 June 2022

From: Breaking News

Rental Reforms to be unveiled by government tomorrow

What looks suspiciously like a government leak to the Daily Mail says the long-awaited Rental Reform White Paper will be unveiled...

15 June 2022

From: Breaking News

Far reaching reforms demanded by lettings industry chiefs

A collection of rental experts in a body called The Lettings Industry Council have set out what they want to see...

25 May 2022

From: Breaking News

Redress expert to tell agents latest news on rental reform

Sean Hooker, head of redress at the Property Redress Scheme, will discuss the latest rental reform proposals and answer letting agents'...

19 May 2022

From: Breaking News

Agents letting high-rise flats ‘must engage with residents over safety’

Propertymark says one lasting legacy of the Grenfell Tower tragedy is that agents letting properties in high rise blocks must engage...

06 May 2022

From: Breaking News

Virtual Viewings complaints rise to Property Redress Service

PRS, one of the two official redress services for the lettings and sales agency sectors, says it’s seen an increase in...

28 April 2022

From: Breaking News

Private rental property conditions and enforcement slammed by MPs

Private rental property conditions and the enforcement of regulations by councils and government have all been in the firing line from...

13 April 2022

From: Breaking News

Tenancy Disputes? Call for letting agents to use mediation processes

Propertymark has stepped up its call for a dedicated Housing Tribunal to improve mediation and enhanced dispute resolution. The trade body also...

08 April 2022

From: Breaking News

myDeposits parent company acquired by big insurance group

Hamilton Fraser, well known as a provider of insurance products and services to letting agents and landlords, has been acquired by...

22 February 2022

From: Breaking News

Mandatory register and redress for landlords to be revealed this week

A radical shake up of the private rental sector is expected to be announced tomorrow by Housing Secretary Michael Gove. The main...

01 February 2022

From: Breaking News

Expelled by Ombudsman - rogue agents who refuse to pay compensation

Two agencies have been expelled from The Property Ombudsman scheme for failing to pay compensation awards. Thamlet Estates, based in east London,...

20 January 2022

From: Breaking News

Trading Standards to stage unannounced letting agency visits

A Trading Standards team is to carry out what it calls “unannounced inspections” of lettings agencies in one part of London...

13 January 2022

From: Breaking News

Politicians slam private rentals as “increasingly unaffordable”

A report from the House of Lords has condemned the private rental sector as being ”increasingly unaffordable” as well as being...

11 January 2022

From: Breaking News

Scrapping Section 21 may take three years says industry expert

A leading expert on the private rental sector predicts it will take three years for the government to scrap Section 21 evictions...

30 December 2021

From: Breaking News

Reform tax, Beef up rogues database - Agents demand radical rental reforms

ARLA Propertymark has launched a radical programme of reform for the private rental sector - getting in before the government’s own...

15 December 2021

From: Breaking News

Government failing to protect private renters, says watchdog

A report by the National Audit Office claims that the way private renting is regulated makes the sector unfair to renters. It...

10 December 2021

From: Breaking News

Agency given penalty notices for operating illegally

A letting agency has been issued with penalty notices worth £3,000 for operating illegally. Back in 2014 it became a legal requirement...

03 December 2021

From: Breaking News

Agents Beware: ‘information checklist’ to avoid potential fines and claims

A checklist for agents to help ensure they steer clear of unwanted fines or claims has been provided by the Guild...

20 October 2021

From: Breaking News

Mystery agent refuses to pay £150,000 owed in guaranteed rent

The Property Redress Scheme has expelled an agent operating a guaranteed rent scheme which failed to pay £150,000 to a former landlord client. The agent...

12 October 2021

From: Breaking News

Expelled! Rogue letting agents kicked out by The Property Ombudsman

Six agencies have been expelled from The Property Ombudsman for failing to pay compensatory awards - five of them for offences...

11 October 2021

From: Breaking News

Top Tory wants action at last on Arrears Tribunal proposal

A senior Conservative in Wales wants the Welsh Government to consider creating a housing tribunal in the light of rising tenant arrears. Janet Finch-Saunders,...

08 October 2021

From: Breaking News

Ombudsman complaints led by management, comms and record keeping

Lettings once again dominated the complaints received by The Property Ombudsman according to its latest annual report - out today but...

24 August 2021

From: Breaking News

Rogue Agents' Database: still no response to formal consultation

There has still been no formal response to a government consultation on the database of rogue agents and landlords, 25 months...

11 August 2021

From: Breaking News

Complaints about lettings agents are soaring, says redress firm

Complaints referred to the Property Redress Scheme against its members grew by more than a quarter during 2020. In its annual report...

13 July 2021

From: Breaking News

Labour demands powers to control private rents

London’s Labour Mayor, Sadiq Khan, has made a new call for power to cap private rents. He’s claimed that rents in the...

08 July 2021

From: Breaking News

Latest eviction ban extension “rushed through” says ARLA

Propertymark has accused the Scottish Government of rushing through the latest eviction ban extension without proper consultation. At the end of last...

28 June 2021

From: Breaking News

Agent insults Ombudsman with “indolent Chihuahua” slur

A lettings agent who wants tenants to take out policies to fund complaints against agencies and landlords has branded the social...

28 June 2021

From: Breaking News

Tenant Fees: only small number of First Tier Tribunal cases in two years

There have been just 17 First Tier Tribunal cases involving allegations of fees charged to tenants in contravention of the Tenants...

17 June 2021

From: Breaking News

'No DSS' - apology by lettings agency after advertisement blunder

A lettings agency which markets private rental properties and units operated by a housing association has apologised for its ‘No DSS’...

27 May 2021

From: Breaking News

Is the government REALLY going to scrap Section 21 evictions?

Some lettings industry figures are beginning to express doubt as to whether the government’s broad commitment to reform the private rental...

13 May 2021

From: Breaking News

Government willing to listen to agents on rental reform, claims ARLA

The Association of Residential Letting Agents says the government is willing to listen to agents and other industry players ahead of...

12 May 2021

From: Breaking News

Scrapping Section 21 - government may make pledge today

Today’s Queen’s Speech, setting out the government’s legislative programme for the next year, is expected to include rental reform. It’s thought one...

11 May 2021

From: Breaking News

Rival lettings agency trade group reveals membership surge

A rival trade body to the Association of Residential Letting Agents has announced what it calls “a robust membership result.” The UK...

30 April 2021

From: Breaking News

Lettings agency training and regulation - are they really coming at last?

After years of deliberation there still appears to many to be little progress on the recommendations of the Regulation of Property...

19 March 2021

From: Breaking News

Huge crackdown on letting agents failing to honour CMP laws

A clampdown on letting agents who fail to safeguard landlords’ and tenants’ money is now underway.  A statement from the National Trading Standards...

24 February 2021

From: Breaking News

Trading Standards urges agents to watch out for scams

The National Trading Standards Estate and Letting Agents Team is appealing to the industry to be eagle-eyed for scams. This follows the...

22 February 2021

From: Breaking News

Letting agent “illegally working” without redress scheme membership

The Daily Mail says it has informed Trading Standards of a lettings agent which is claims is “illegally working” despite not...

17 February 2021

From: Breaking News

New property ID system aims to identify rogue buy to lets

A new property identification system which has won the backing of ARLA Propertymark and substantial parts of the industry has said...

15 January 2021

From: Breaking News

Agents’ group recommends referral fee policy of transparency

The UK Association of Lettings Agents is recommending transparency in relation to the disclosure of referral fees to landlord clients. Last month...

09 December 2020

From: Breaking News

Over 10 agencies a week closing down, claims protection scheme

One of the government’s approved client money protection schemes claims over 10 lettings agencies a week are closing. Client Money Protect makes the...

03 December 2020

From: Breaking News

Overwhelming number of agents pay TPO compensation awards

An overwhelming 98 per cent of agents who are members of The Property Ombudsman scheme pay compensation when an investigation is...

01 December 2020

From: Breaking News

Another 12 months to make referral fees more transparent

Agents have another 12 months to make referral fees more transparent according to an update from the National Trading Standards Estate and Letting...

19 November 2020

From: Breaking News

Letting agents must be regulated now insists the Nationwide

A new report from the Nationwide and campaigning charity Shelter puts letting agents in the dock over the standards in the...

06 November 2020

From: Breaking News

Stand by for referral fee restrictions, letting agents warned

Agents are being warned to prepare now for likely controls on referral fees, following recommendations made to the government by the...

27 October 2020

From: Breaking News

Pro-Rent Controls group claims 4,000 members in London alone

An organisation that wants rent controls, the scrapping of Section 21 and what it calls “indefinite tenancies” claims to have 4,000...

16 October 2020

From: Breaking News

Letting agents escape referral fees clampdown - at least for now

It appears lettings agents may have escaped the recommended demands for referral fees to be made more transparent to customers. A statement...

02 October 2020

From: Breaking News

Agents may be banned from advertising properties with poor EPCs

A new proposal from the government says agents and portals will be banned from advertising rental properties with non-compliant Energy Performance...

01 October 2020

From: Breaking News

Expelled! Agency kicked out of redress scheme for phishing

North of England lettings agency Matthew & Evans Rentals has been kicked out of the Property Redress Scheme, one of the two...

28 September 2020

From: Breaking News

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