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KEYWORD "Award" - 200 RESULTS
DPS and safeagent team up to offer new training courses for letting agents

The Deposit Protection Service (DPS) and safeagent have announced two new e-learning modules for letting agents and landlords. The modules, which form...

15 September 2020

From: Breaking News

Expelled! Agents thrown out by Ombudsman over award payments

Three agents have been expelled by The Property Ombudsman for failing to pay compensation awards.  In the case of Foremost Lettings Ltd...

26 August 2020

From: Breaking News

Another independent agency snapped up by six-branch network

A six-branch agency has acquired a single-office independent. Lenwell Property Services, which operates in the Bedfordshire, Buckinghamshire and Northamptonshire region, has acquired...

13 July 2020

From: Breaking News

ESTAS 2020 go live later this week - here's how you can register

Some weeks later than usual for understandable reasons, the ESTAS Awards 2020 are almost here - and for the first time...

29 June 2020

From: Breaking News

New book tells agents how to futureproof business in uncertain times

A new book from a prominent industry supplier aims to help lettings and estate agents modernise their business and futureproof it...

26 June 2020

From: Breaking News

Deposit disputes drop - but cleaning is still the main problem

The number of rental deposit disputes lodged with one of the government-authorised deposit schemes has fallen 15 per cent across England...

25 June 2020

From: Breaking News

New online course shows best practice in starting a tenancy

The Deposit Protection Service and safeagent (formerly NALS) have created a free, online course showing best practice in starting tenancies.  The new...

29 May 2020

From: Breaking News

Buy-to-let market - why mortgage advisors are needed more than ever

The buy-to-let market has grown significantly in recent years as long-term renting becomes more popular and investors continue to see the...

28 May 2020

From: Sponsored Content

Big surge in complaints about letting agents taken up by Ombudsman

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman.  The figures refer...

11 May 2020

From: Breaking News

Six lettings agencies expelled from TPO for not paying awards

The Property Ombudsman has announced the expulsion of eight agencies, all for contravening TPO codes of practice. Most of the expulsions were...

04 May 2020

From: Breaking News

Almost 60 new branches sign up to ESTAS customer review platform

Three more agencies have signed up to the ESTAS customer review platform. The arrival of Newton Fallowell, Lovelle and Goodchilds - all...

14 April 2020

From: Breaking News

Nick Lyons, CEO of No Letting Go

Who are you and what does it say on your business card? Nick Lyons CEO What is No Letting Go and what does...

10 March 2020

From: 60 Second Interview

Tenant ‘financially exploited and harassed’ by landlord, claims council

A landlord has been ordered to pay nearly £6,000 in fines and costs after pleading guilty to harassing and financially exploiting...

27 February 2020

From: Breaking News

Labour council links rogue landlord case to its dispute with government

A buy to let investor has been hit with a bill of almost £9,500 after being accused of allowing a tenant...

26 February 2020

From: Breaking News

Five agents kicked out of Ombudsman scheme after disputes

The Property Ombudsman has expelled five agencies, mostly for failures to honour awards: four of them are lettings operations and one...

21 February 2020

From: Breaking News

PropTech lettings supplier wins Gold Trusted Service Award

Lettings payment automation provider PayProp has won a Gold Trusted Service Award from online reviews platform Feefo. The PropTech firm was deemed...

03 February 2020

From: Breaking News

Steve Rad, Managing Director at InventoryBase

Who are you and what is your role within the company? Steve Rad, Managing Director What is ‘company name’ and what does it...

30 January 2020

From: 60 Second Interview

safeagent announces new ‘qualified’ designation for agents

Accreditation body safeagent has announced a new designation for lettings and management agents who successfully pass its NCFE accredited courses. The designation...

21 January 2020

From: Breaking News

Banning Orders could rise this year after councils win extra cash

Councils that have been awarded additional cash injections by government could use their windfalls to enhance their enforcement of the private...

20 January 2020

From: Breaking News

Tenant wins £18,000 in first-of-its-kind tribunal decision

A tenant is thought to be the first ever to have been awarded damages under new Scottish lettings legislation. Dambaru Baral was...

20 January 2020

From: Breaking News

Lettings agency boss jailed for £230,000 fraud scandal

A Southampton lettings agency owner has been jailed after defrauding landlords and tenants out of £230,000. Andrew Whitehead has been jailed for...

19 December 2019

From: Breaking News

It’s that time again - ESTAS entries closing

The ESTAS, the national customer service awards recognising the best agents, brokers and suppliers, closes for entry at the end of...

18 December 2019

From: Breaking News

Three rogue lettings agencies expelled by The Property Ombudsman

Three lettings agencies have been expelled from TPO - in each case the agency failed to honour a payment as instructed...

13 December 2019

From: Breaking News

Firm aiming to eliminate deposits by 2025 wins cash injection

Canopy, a firm that says it wants to eliminate rental deposits in the next five years, has won a £50,000 cash...

03 December 2019

From: Breaking News

Acquisition means firm offers residential lettings for first time

Scottish legal firm Gilson Gray has shaped up Coulters Letting, meaning it now enters the residential rentals sector for the first...

03 December 2019

From: Breaking News

ARLA Conference attendees urged to book early after 2019 sell-out

Registration has opened for the 2020 ARLA Propertymark Conference, with an early bird discount available to members until January 24. The event,...

19 November 2019

From: Breaking News

Well known regional agency strikes out into new territory

An independent Yorkshire letting agency has broken new ground by extending into Humberside for the first time, after striking a major...

18 November 2019

From: Breaking News

ESTAS launches its own fully-fledged review platform

ESTAS, the national customer service award scheme which recognises estate and letting agents,  conveyancers and mortgage advisors, has now fully launched...

14 November 2019

From: Breaking News

Congratulations! ARLA and NAEA celebrate training achievements

ARLA and NAEA Propertymark’s Qualifications division has held its annual awards ceremony in the House of Lords, recognising achievement and celebrating...

28 October 2019

From: Breaking News

Three rogue lettings agents expelled by The Property Ombudsman

The Property Ombudsman has expelled three lettings agencies from its scheme because of unpaid awards to landlord clients. The first is Kingsman...

24 October 2019

From: Breaking News

Independent lettings agency snapped up ... for a cool million

Belvoir has confirmed that its Brighton franchisees have acquired the independent Homelets agency in the town - for a cool £1m. Existing...

23 October 2019

From: Breaking News

PropTech: final call for entrants to annual awards

There are just a few days remaining for entrants to the UK PropTech Awards - the submission deadline is Wednesday October 23. The...

21 October 2019

From: Breaking News

Most consistent agents of last decade to be recognised at ESTAS 2020

The letting and estate agencies which have provided the most consistent levels of high customer service are to be recognised with...

10 October 2019

From: Breaking News

Agents offered free training in managing tenancy deposits and disputes

Letting agents are to be offered free training in managing tenancy deposits and disputes if they operate in Edinburgh. In the last...

27 September 2019

From: Breaking News

Success for safeagent training course as it wins High Assurance award

safeagent’s Rent Smart Wales training course has been given the scheme’s top ‘High Assurance’ rating following its latest audit. Rent Smart Wales,...

20 September 2019

From: Breaking News

Rogue agents expelled by TPO for failing to pay compensation awards

Two London agencies have been expelled from The Property Ombudsman scheme for failing to honour two compensation awards. The first is Chase...

19 September 2019

From: Breaking News

How can letting agents thrive in a growing rental market?

With the recent introduction of the Tenant Fees Act – which bans upfront fees charged by letting agents and caps security...

19 August 2019

From: Sponsored Content

Daniel Bond, Managing Director of Bonds Estate Agents

What is your business?    Bonds Estate Agents, the modern hybrid agent bridging the gap between the traditional high street agent and online...

15 August 2019

From: 60 Second Interview

Expelled! Six lettings agencies kicked out by Ombudsman

The Property Ombudsman has announced a slew of expulsions after six agents failed to comply with redress rules. They failed to abide...

12 August 2019

From: Breaking News

Independent London lettings agency becomes part of Belvoir Group

Northwood, one of the Belvoir Group brand agencies, has acquired independent agency Daisy Lets in Forest Hill. “Daisy Lets is a great...

24 July 2019

From: Breaking News

Over 200 breaches of tenant deposits’ law, research shows

In the past 18 months more than 200 landlords from across Scotland have been found to be in breach of a...

12 July 2019

From: Breaking News

TDS award rises from the ashes after devastating fire

The Tenancy Deposit Scheme, which suggested a devastating fire in early January, has been recognised for the professional, efficient and calm...

26 June 2019

From: Breaking News

Empty buy to let with wild garden reaps £7,000 bill for owner

A buy to let investor has been fined £4,800 and ordered to pay £2,200 in costs for failing to keep his...

19 June 2019

From: Breaking News

“Dodgy operator” gets five-figure fine for dangerous HMO

A London council has successfully prosecuted a so-called “dodgy operator” landlord for failing to comply with fire safety regulations and carry...

12 June 2019

From: Breaking News

PropTech partnership as deposit alternative flatfair links with Goodlord

One of the growing number of deposit alternative services, flatfair, has announced a partnership with lettings platform Goodlord. Agents and landlords can...

07 June 2019

From: Breaking News

Expelled! Seven rogue letting agents kicked out of Ombudsman scheme

Seven agencies have been expelled from membership of The Property Ombudsman after failing to pay compensation awards made by TPO. All are...

03 June 2019

From: Breaking News

Redress scheme makes £25,000 award after “failings” by lettings agent

The Property Redress Scheme, one of the two government-backed redress operators for the lettings and sales service, has outlined its work...

23 May 2019

From: Breaking News

UK's best letting agents and suppliers revealed at ESTAS Awards 2019

The scores have been counted and the results are in for the 2019 ESTAS Awards, sponsored by Zoopla. On Friday May 10,...

14 May 2019

From: Breaking News

Agents made to pay record sum to consumers in 2018, says Ombudsman

The Property Ombudsman (TPO) has released its annual report for 2018, showing that for the first time the value of awards...

08 May 2019

From: Breaking News

ESTAS 2019 reveal major lettings sector supplier as ‘big day’ nears

HomeLet, the tenant referencing and specialist letting insurance company, has been announced as an ESTAS partner for the Estate & Letting...

07 May 2019

From: Breaking News

Tenant referencing service is latest top name to partner ESTAS 2019

Tenant referencing, rent protection and insurance provider Rent4sure is to join other leading suppliers as an ESTAS partner for the 16th...

11 April 2019

From: Breaking News

Deposit alternative service shortlisted for prestigious RESI award

Flatfair, which describes itself as the UK’s fastest-growing tenancy deposit alternative, has been shortlisted in the Best Newcomer category of the...

08 April 2019

From: Breaking News

Are you on it? The ESTAS People Award shortlist is here...

The final - and some say most prestigious - shortlist for this year’s ESTAS awards has been revealed. The People Awards, sponsored...

05 April 2019

From: Breaking News

Lies, illegal flats and hidden tenants lead to suspended jail sentence

A buy to let investor who hid families in windowless rooms after failing to get planning permission for a block of...

28 March 2019

From: Breaking News

Top Suppliers named in latest ESTAS 2019 shortlist - are YOU there?

The best suppliers to the estate and letting agent sector for customer service have been announced by the ESTAS in the...

14 March 2019

From: Breaking News

Inventories ‘could be integral part of rental redress reform’ claim

Independent inventory reporting is the perfect complement to the government’s proposed housing reforms. That’s the view of the UK’s largest provider of...

08 March 2019

From: Breaking News

New agents targeted for deposits training in Scotland

A programme of nine new educational workshops takes place next month, some of which target new agents with little or no experience of deposits...

06 March 2019

From: Breaking News

Lettings supplier teclet continues ESTAS category sponsorship

PropTech company teclet has announced it will this year once again be a main category partner at The ESTAS estate and...

27 February 2019

From: Breaking News

Free online training course to help agents through deposit disputes

A new free online training course which guides letting agents through the key principles of disputes has been released by The...

27 February 2019

From: Breaking News

Sunday Times ‘top 100 firms’ award for TDS

The Dispute Service, which operates the Tenancy Deposit Scheme, has been ranked among the Sunday Times’ 100 best not-for-profit companies to...

22 February 2019

From: Breaking News

Solicitor renews attack on “unfair” landlord licensing by councils

A legal firm has renewed its criticism of local authority licensing schemes, accusing them of “persecuting” landlords. David Kirwan, managing partner at...

15 February 2019

From: Breaking News

Off to ARLA conference? Early-bird tickets now available

Early bird tickets for this year’s ARLA Propertymark Conference, happening just days before the likely introduction of the ban on tenant...

16 January 2019

From: Breaking News

Mystery over missing agent being probed by trading standards

Mystery surrounds the whereabouts of a letting agent who appears not to be in any redress scheme, is being investigated by...

14 January 2019

From: Breaking News

You’ve got to be in it to win it: ESTAS 2019 deadline looms

There are only a few days left for agents, brokers and suppliers to enter the ESTAS 2019 - closing date is...

19 December 2018

From: Breaking News

‘Take rogues to court’ - council urges private tenants to take civil action

Nottingham council - which recently introduced one of the largest and most controversial selective licensing schemes in the country - now...

23 November 2018

From: Breaking News

Lettings agency links with bank to fund move into Build To Rent

A Manchester lettings agency has teamed up with a bank to fund entry into the Build To Rent management sector.  Two new...

16 November 2018

From: Breaking News

Expelled! Two agencies kicked out of TPO for failing to pay awards

Two lettings agencies have been expelled from The Property Ombudsman scheme for failing to pay awards. One is OJ Residentials Limited trading...

05 November 2018

From: Breaking News

Shocking claim that councils 'interview landlords under caution'

The heavy-handed administration of selective licensing schemes is driving out buy to let investors. That’s the claim from David Kirwan of Kirwans...

30 October 2018

From: Breaking News

Rent Repayment Order issued - £4,000 in rent to be handed back

A landlord had been ordered to give back almost £4,000 that was paid to him while operating without a licence. The case...

29 October 2018

From: Breaking News

PropTech firm revealed as sponsor of The ESTAS People Award 2019

PropTech company PayProp has been announced as the sponsor of the ESTAS People Awards category for 2019. The ESTAS is a customer...

22 October 2018

From: Breaking News

More lettings agencies expelled by TPO for unpaid awards

Two more lettings agencies have been expelled from The Property Ombudsman as a result of unpaid awards following disputes involving landlords...

21 September 2018

From: Breaking News

Agency must pay over £50,000 after letting overcrowded flat

An overcrowded property let by an unlicensed company with inadequate fire precautions and unheated rooms has led to a £46,620 fine...

21 September 2018

From: Breaking News

Agency expelled by TPO after 100 complaints, owing £419k in awards

An agency has been expelled from The Property Ombudsman after receiving over 100 separate complaints, and failing to pay over £419,000...

20 September 2018

From: Breaking News

Success for managing agency as it scoops prestigious People award

Managing agency Rendall & Rittner has scooped a Platinum Investors in People award, demonstrating commitment to high performance through good people...

13 September 2018

From: Breaking News

Stop blaming agents for rental sector problems, top expert demands

A landmark report on private renting provides the opportunity to stop blaming letting agents and landlords for the sector’s problems, a...

12 September 2018

From: Breaking News

CPRs; the opportunity

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what...

29 August 2018

From: Sponsored Content

CPRs; the practicalities

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...

29 August 2018

From: Sponsored Content

£20,000 fine after fire at buy to let 'could have led to fatalities'

A buy to let investor has been fined £20,000 after a kitchen fire that occurred in May last year at a...

14 August 2018

From: Breaking News

Family-run London agency wins big at property management awards

The three-branch London agency Kay & Co has been named the Smaller Managing Agent of the Year at the ARMA ACE...

12 July 2018

From: Breaking News

New training course for agents in England unveiled by NALS

The National Approved Letting Scheme has unveiled a new specialist training course for letting agents. The NALS Level 3 Award in Letting...

29 June 2018

From: Breaking News

Kicked out: two lettings agencies expelled by The Property Ombudsman

Two lettings agencies have been expelled from The Property Ombudsman scheme. The first is Bower & Bower (B&B), a sales and lettings...

22 June 2018

From: Breaking News

Campaign for mandatory electrical testing of appliances in rental properties

An electrical testing equipment firm and an MP are setting up a national campaign to demand new laws on appliance testing...

06 June 2018

From: Breaking News

Agents duplicating over 90% of floor plans

Many agents are missing out on significant time saving opportunities when it comes to their floor plans say Landmark, parent of...

30 May 2018

From: Sponsored Content

Major milestone as all London boroughs sign up to ‘rogue database’

This week marks a major milestone in Mayor of London Sadiq Khan's efforts to crack down on the capital's rogue letting...

23 May 2018

From: Breaking News

Failure for Foxtons in court appeal against £35,000 fine

Foxtons has lost an appeal against the £35,000 fine it was hit with at the end of last year.  The agency was...

22 May 2018

From: Breaking News

Getting worse: complaints to TPO about letting agents soar 11%

The Property Ombudsman has issued its annual report for 2017 and it makes grim reading for the rental sector - there’s...

17 May 2018

From: Breaking News

The scores are in and the Landlord Of The Year is....

We’re delighted to announce that Elaine Kellington from Kelso in the Scottish Borders is winner of the Landlord Of The Year...

08 May 2018

From: Breaking News

Ben Robinson, Director of Agency Services at Landmark

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...

03 May 2018

From: 60 Second Interview

Award winning floor plan app close in on milestone

Floor plan software provider Metropix celebrated their win at The ESTAS on Friday by announcing an upcoming landmark. Having scooped the “Best...

03 May 2018

From: Sponsored Content

University's in-house lettings agency wins national newspaper award

The University of Surrey’s in-house private lettings agency has won a gong at the Guardian University Awards 2018. The ‘Student Experience’ award...

27 April 2018

From: Breaking News

Everything you ever needed to know about The ESTAS 2018...

It’s less than two weeks before The ESTAS 2018 held in London on Friday April 20. It’s the biggest and best bash...

10 April 2018

From: Breaking News

Property Ombudsman expels lettings agencies over payments issues

The Property Ombudsman has released details of two letting agencies expelled over financial issues, and the extension of an expulsion period...

26 March 2018

From: Breaking News

Are you on it? Here’s the ESTAS People’s Award shortlist

The ESTAS has announced its final and, to many, its most prestigious shortlist for this year’s awards - a special category...

26 March 2018

From: Breaking News

Countrywide announces resignation of leading lettings figure

Countrywide has announced that Dan Channer - a well-known figure in the lettings industry generally, and managing director of Oxford-based Finders...

22 March 2018

From: Breaking News

The search is on to find the Landlord Of The Year

A quest has started to find the UK’s best landlord who goes the extra mile to ensure tenants receive the ultimate...

13 March 2018

From: Breaking News

Survey reveals 70 councils now have selective or additional licensing

A survey by consumer group Which?, working with landlords’ associations, reveals that 70 local authorities now have selective or additional licensing...

09 March 2018

From: Breaking News

TDS reveals dates for agents' training on deposits and adjudications

The Tenancy Deposit Scheme has announced new dates for its academy courses, delivering training on tenancy deposit disputes and adjudication to...

09 March 2018

From: Breaking News

Record entries for lettings and estate agents' awards at ESTAS 2018

The ESTAS Group has just announced record entries for its 2018 letting and estate agents awards.  The national award scheme - which...

24 January 2018

From: Breaking News

Agencies expelled from Ombudsman scheme for non-payment of rents

The Property Ombudsman scheme has today announced three expulsions of agencies as a result of non-payment of rent or awards. Firstly, a...

10 January 2018

From: Breaking News

So ... are you one of the industry's very best suppliers?

It’s that time of the year again - when the race begins to find out who will win The ESTAS Supplier...

24 November 2017

From: Breaking News

Belvoir shakes off merger rebuff with high-profile award

Belvoir Lettings, the UK's largest property franchise, has been named as Franchise of the Year at the Negotiator Awards.  Belvoir has been...

07 November 2017

From: Breaking News

Free seminar for agents on sub-letting and rental sector changes

A leading legal firm is staging a free and interactive seminar on sub-letting, aimed at letting agents. The event takes place on...

27 October 2017

From: Breaking News

Five weeks before one of lettings sector's biggest ever rule changes

One of the most dramatic changes in the UK’s private rental sector regulations is set to take place in five weeks...

23 October 2017

From: Breaking News

Lettings agencies to be awarded 'star ratings' in new review process

Newham council in London has published the UK’s first ever ratings scheme for letting agents, in which firms receive anything from...

18 October 2017

From: Breaking News

What exactly is “Fair” Wear & Tear

Wear and tear can be a highly contentious issue for many tenants and landlords; many arguments have arisen because of unclear definitions...

12 October 2017

From: Sponsored Content

PropTech firm teclet is latest category partner for The ESTAS 2018

PropTech firm teclet has been announced as a main category partner for the 15th annual ESTAS Estate and Letting Agent Awards...

11 October 2017

From: Breaking News

Agent fined £75,000 over rat-infested over-crowded HMO

A letting agent named in a case concerning a rat-infested House in Multiple Occupation in Leytonstone, East London, has been fined...

28 September 2017

From: Breaking News

How Agents Can Recoup Losses from the Ban on Letting Agent Fees

According to recent government figures, the average letting agent’s fee is £223 and 4.3 million householders pay this amount or thereabouts...

14 September 2017

From: Sponsored Content

TPO extends rogue letting agency's ban by four years

The Property Ombudsman scheme (TPO) has extended its expulsion of a letting agency by an additional four years. Premier Property Management, based...

05 September 2017

From: Breaking News

Part 3: Free photography course for letting agents (until 25th September)

Over the past few months, hundreds of agents across the UK have been improving their photography skills by taking part in...

01 September 2017

From: Sponsored Content

Professional Indemnity explained for property professionals

Giving clients reliable advice when they are buying, selling or letting a home lies at the core of every successful estate...

31 August 2017

From: Sponsored Content

Prosecution of agency over 'sham licences' is first of its kind

This month’s prosecution of a letting agency for issuing ‘sham licences’ that suggested occupiers had no right to challenge eviction and...

31 August 2017

From: Breaking News

Campaigning agent says key Housing Act is now as good as useless

Anti-deposits campaigning agent Ajay Jagota says the 2004 Housing Act - which actually came into effect in 2007 - may now...

30 August 2017

From: Breaking News

TPO expels agency failing to honour compensation to landlord

The Property Ombudsman has expelled a London lettings and estate agency after it failed to honour a compensation payment to a...

24 August 2017

From: Breaking News

Council to have star-rating system for all letting agencies in its area

Newham council is to set up the UK’s first letting agents rating scheme to protect residents and landlords from rogue agents.   The...

07 August 2017

From: Breaking News

Tech firm says agents could reduce complaints - by using more tech

A PropTech firm claims more effective use of technology and automation by letting agents could reduce the number of complaints made...

03 August 2017

From: Breaking News

Part 2: Free photography course for letting agents (until 21st August)

Let’s start with a quick fire quiz. How many more leads do you think you’d get with photos that have been...

01 August 2017

From: Sponsored Content

60: Second Interview with Tim Wright at KeyAGENT

Q: What does it say on your business card? Tim Wright, Product Director, KeyAGENT Q: What does KeyAGENT do? We’re a team of multi-award...

28 July 2017

From: 60 Second Interview

Why Landlords Still Need Letting Agents Despite Changing Regulations

With a host of changing regulations hitting the private rental sector, some landlords may be put off using letting agents, but...

20 July 2017

From: Sponsored Content

Call for independent complaints body to be set up for private renting

Private renters aren’t pressing agents and landlords to carry out repairs to their home over fears they’ll be evicted, claims Citizens...

14 July 2017

From: Breaking News

Free photography course for estate agents pt 1

**The free photography course for estate agents (part one) offer has now expired. It is still available in special circumstances so...

03 July 2017

From: Sponsored Content

TPO makes year's biggest compensation award against letting agent

The annual report of The Property Ombudsman, released today, reveals that the largest compensation award of the year has been made...

22 June 2017

From: Breaking News

New owner announced for lettings and landlord show and awards

A residential asset management firm has acquired The Landlord and Letting Show, The Landlord and Letting Awards and The Landlord and...

01 June 2017

From: Breaking News

Property management firm hit with record health and safety fine

A management firm and corporate landlord have been hit with a £250,000 fine after a “potentially lethal” flat blaze in London -...

30 May 2017

From: Breaking News

NALS launches new online course and wins new accreditation

The National Approved Letting Scheme has launched a new course which it describes as “ground-breaking” and which allows candidates to become...

26 May 2017

From: Breaking News

TPO expels two letting agencies after complex investigations

Two lettings agencies have been expelled from The Property Ombudsman redress scheme.   As we reported when the story broke yesterday afternoon, one...

18 May 2017

From: Breaking News

Two letting agencies expelled from The Property Ombudsman redress scheme

Two lettings agencies have this afternoon been expelled from The Property Ombudsman redress scheme. In one case, TPO expelled Lettings Solutions Ltd...

17 May 2017

From: Breaking News

Industry's 'outstanding learners' recognised at Propertymark Awards

A selection of letting agents, estate agents and property professionals were recognised as 'outstanding learners' at the Propertymark Qualifications Awards last...

16 May 2017

From: Breaking News

Best letting agents named at glittering ESTAS bash

Over 1,000 guests celebrated the success of the industry at the 14th annual ESTAS awards on Friday. The event, which is sponsored...

15 May 2017

From: Breaking News

Letting Agent Today on shortlist for Property Trade Magazine of the Year

Letting Agent Today has been named as one of five titles on the shortlist for Property Trade Magazine of the Year...

28 April 2017

From: Breaking News

Buy to let investor guilty on 18 HMO charges and gets big fine

A landlord has been ordered to pay more than £17,000 in fines and costs after pleading guilty at St Albans Magistrates'...

19 April 2017

From: Breaking News

Same company named best and worst letting agency by Labour MP

Controversial Labour MP Stella Creasy has presented her annual awards to estate and letting agents in her London constituency of Walthamstow...

05 April 2017

From: Breaking News

Local authority reveals its local Letting Agent of the Year

In an era when the relationship between local councils, letting agencies and landlords appears permanently fraught, there is good news from...

20 March 2017

From: Breaking News

Ex-Countrywide manager to head Humberts' new lettings division

Humberts has announced the setting up of a new lettings department to be headed by a former Countrywide branch manager.   Suzanne Diamond has...

15 March 2017

From: Breaking News

High-end London agency recruits award-winning Foxtons agent

High-end London agency Glentree International has expanded its lettings team by recruiting a former Foxtons agent as its senior negotiator.  Freddie Gershinson,...

14 March 2017

From: Breaking News

Five-office agency's latest acquisition takes it to new territories

Lenwell Property Services, a five-office lettings agency in the Home Counties, is spreading its wings into Hertfordshire with the acquisition of...

10 March 2017

From: Breaking News

Controversial lettings agency shuts office with no notice

A letting agency at the centre of a controversy following a ruling by The Property Ombudsman has shut its office and...

15 February 2017

From: Breaking News

Online agency appoints head of new PropTech group to board

Online letting agency Upad has appointed the chairman of the new UK PropTech Association to its advisory board.   Eddie Holmes, who announced...

06 February 2017

From: Breaking News

Council claims it receives 2,000 private rental complaints annually

Sheffield council claims it receives 2,000 complaints relating to private rental sector conditions each year - and in one month it...

29 December 2016

From: Breaking News

Newly-launched PropTech firm joins the ESTAS sponsor roll-call

The ESTAS awards have a new main category sponsor - PropTech company OneDome.   The OneDome service, launched last month, provides free-to-use information...

14 December 2016

From: Breaking News

Campaign set up to 'force' government to honour fees ban

A campaign group has been refocussed with the objective of making the government honour its Autumn Statement pledge to ban letting...

08 December 2016

From: Breaking News

Huge local government pension fund investment goes to Build To Rent

One of the UK’s largest local government pension schemes has committed £100m to invest in the fast-growing Build To Rent sector.   The...

06 December 2016

From: Breaking News

Build To Rent sector now gets its own awards event

In a sign of how prominent Build To Rent has become, this niche sector has now triggered a company to set...

23 November 2016

From: Breaking News

Agents praised by council for professional property management

We often report local authorities criticising the standards of letting agents and landlords - now here's a quite different story. Letting agents...

11 November 2016

From: Breaking News

First consumer advert launched to promote ESTAS to the public

The ESTAS, the unique customer feedback and awards scheme for estate and letting agents and other sectors of the property industry,...

11 November 2016

From: Breaking News

So here it is... we want your Christmas office photos!

Halloween's over, Guy Fawkes' Night has been and gone - now it's a slide through the Awards season and downhill to...

08 November 2016

From: Breaking News

ESTAS in link up with global ratings and reviews company

  The ESTAS Group, which runs the national customer feedback scheme and produces the largest annual awards event for the residential agency...

13 October 2016

From: Breaking News

'Raise your standards' The Property Ombudsman tells letting agents

The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...

04 October 2016

From: Breaking News

More details emerge of agents expelled by The Property Ombudsman

On Friday afternoon Letting Agent Today broke the news of four letting agencies being expelled by The Property Ombudsman - and...

03 October 2016

From: Breaking News

The Property Ombudsman expels four lettings and estate agencies

Four separate estate and letting agencies have been expelled from membership of The Property Ombudsman and from registration for lettings redress...

30 September 2016

From: Breaking News

Britain's biggest landlord launches appeal after losing 'damp row'

One of Britain's best-known landlords, Fergus Wilson, has launched an appeal after losing a case regarding a damp property. The tenants, Attila...

23 September 2016

From: Breaking News

£29,000 fine for company behind rat-infested filthy, verminous flat

A firm has been fined £29,000 after a rental property was found to be - in the words of Nottingham city...

07 September 2016

From: Breaking News

Two lettings agencies grab the latest ESTAS monthly awards

Two letting agencies feature amongst the winners of The ESTAS Agent of the Month competition for July.     Each secured their success...

19 August 2016

From: Breaking News

Property management firm gets £30,000 bill for over-crowding

Property managers operating through a company have been ordered to pay more than £30,000 following a dawn raid that uncovered more...

12 August 2016

From: Breaking News

Letting agents' course can lead to Chartered Institute of Housing award

Letting agents and landlords operating in Northern Ireland are now being invited to go through an accredited training programme being operated...

27 July 2016

From: Breaking News

What to consider when calculating “fair wear and tear”

For a long time, fair wear and tear has been a grey area for landlords and letting agents alike; this is...

15 July 2016

From: Sponsored Content

Zoopla Property Group back again as headline sponsor of the ESTAS

The Zoopla Property Group have been confirmed as headline partner once again for The ESTAS next year.   The ESTAS is a...

04 July 2016

From: Breaking News

Angels Media welcomes one of Britain's top property journalists

Angels Media, publisher of Letting Agent Today, is delighted to welcome on board one of Britain’s top property industry journalists, Marc...

21 June 2016

From: Breaking News

NFoPP celebrates agents' outstanding property qualifications

The NFoPP Awarding Body has announced those candidates scoring outstanding achievements in property qualifications completed during 2015.  In total, 11 winners were...

17 May 2016

From: Breaking News

Seven letting agencies back so-called 'ethical lettings charter'

An ‘ethical lettings charter’ set up over a year ago by a pressure group for improved private rental sector housing has...

10 May 2016

From: Breaking News

Statistics reveal extraordinary success for ESTAS lettings winners

Statistics revealed by ESTAS founder Simon Brown reveal just how important the awards are in terms of showing public support for...

22 April 2016

From: Breaking News

See the award winners here: full list of ESTAS 2016 successful agents

The complete list of this year’s ESTAS award winners has now been released after a hugely successful ceremony in London hosted...

19 April 2016

From: Breaking News

Individual agents to be recognised at next month's ESTAS

This week the ESTAS has announced the shortlist for one of its most prestigious awards categories, The People Awards. Twenty members of...

17 March 2016

From: Breaking News

Agent award winners to be TV stars

Sales and letting agents who enter a new awards event will be given the chance to promote their property business on...

15 March 2016

From: Breaking News

ESTAS shortlist announced after biggest-ever number of customer surveys

A record 30,000 surveys have been submitted to the organisers of The ESTAS awards on the performance of estate and letting...

02 March 2016

From: Breaking News

The Power Of A Review In The Estate Agency Industry

It is safe to say that in the cyber world of today, a reviewing culture has been born. We have review...

25 February 2016

From: Sponsored Content

Anti-letting agent campaign wants tenants to 'rate' named agencies

The controversial campaign group ACORN, which has made headlines by protesting outside letting agency offices in Bristol, is launching a new...

24 February 2016

From: Breaking News

Trio of new partners announced for April's ESTAS awards

New partners have been announced for The ESTAS Group's annual awards event taking place in London in April.  The headline sponsor remains...

10 February 2016

From: Breaking News

8 additional products to sell to your clients

As agents, you know that there is so much more to the home-buying process than simply choosing a perfect home, but...

28 January 2016

From: Sponsored Content

It's that time again - are you ESTAS Letting Agent of the Month?

Robert Watts Lettings has secured the latest Lettings Landlord award from the ESTAS.  Kate Watts, head of lettings of the agency based...

21 January 2016

From: Breaking News

Rent Smart Wales approves ARLA qualifications for licensed agents

Rent Smart Wales has approved the three NFOPP awarding body qualifications in lettings, which allow agents to become approved Rent Smart...

20 January 2016

From: Breaking News

Guild launches new Letting Agent category for Telegraph-sponsored awards

The Guild of Professional Estate Agents has secured sponsorship from the Daily Telegraph for its annual awards to be held in...

19 January 2016

From: Breaking News

Sean Hooker, Head of Redress, PRS

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

23 December 2015

From: 60 Second Interview

Two agencies win coveted ESTAS Agent of the Month lettings awards

The ESTAS organisation has announced its latest Agent Of The Month award winners, with the two successful lettings category firms being...

10 December 2015

From: Breaking News

Agent who helped attack victim is RAN employee of the year

Holly Pendred from Gibbs Gillespie in Uxbridge, Middlesex, is celebrating after being crowned Relocation Agent Network’s Employee of the Year 2015. The...

19 November 2015

From: Breaking News

ESTAS letting agents of the month: are you a winner?

Congratulations to Buckley Frayne Estate Agents and SageWard Residential Lettings - the latest winners of the ESTAS Agent Of The Month...

12 November 2015

From: Breaking News

New course for agents majors on letting and property management

The Chartered Institute of House is setting up a new online qualification for anyone wishing to understand tenancies, property and tenancy...

26 October 2015

From: Breaking News

It could be you: The ESTAS latest letting agency award winner is ...

Beatrice Carter Property in Bury St Edmunds has picked up the Best Letting Agent for Landlords gong in the latest ESTAS...

16 October 2015

From: Breaking News

Controversial anti-agent group's ethical charter adopted by council

A so-called 'ethical lettings charter' established by a group that has campaigned against some letting agencies, is set to be adopted...

08 October 2015

From: Breaking News

Lettings agency group wins Legionella risk assessment award

Kings Group has won a £2,500 award for its speed and thoroughness in informing landlords of the need to comply with...

06 October 2015

From: Breaking News

Double whammy for letting agency in ESTAS monthly award

Platinum Properties has won the ESTAS monthly letting agency awards in both the landlord and tenant categories for the second month...

16 September 2015

From: Breaking News

Another landlord pays dearly for poor condition property

A landlord has been ordered to pay a total of £8,680 after failing to comply with formal council notices to improve...

11 September 2015

From: Breaking News

Property Ombudsman expels central London letting agency

Bruten & Co Limited, a sales and lettings agent based in Notting Hill Gate, London, has been expelled from membership of...

03 September 2015

From: Breaking News

Suppliers to launch letting agent of the month award

Agency review site raterAgent has teamed up with lettings industry supplier Fixflo to launch a letting agent of the month award.  Any...

26 August 2015

From: Breaking News

ESTAS success for three agencies in latest monthly awards

Three agents have been announced as winners of The ESTAS Agent of the Month competition for July.   Bristol Property Centre won...

18 August 2015

From: Breaking News

Redress scheme expels letting agent for not paying compensation

The Property Redress Scheme has expelled a letting agency following non-compliance with a redress decision. The complaint regarded a holding deposit. The...

11 August 2015

From: Breaking News

The ESTAS follow the stars to a new home

The ESTAS, the longest and largest awards ceremony in the residential agency industry, has outgrown its old venue and is moving...

24 July 2015

From: Breaking News

Agent expelled by one redress scheme, suspended by another

Allen & Crane Estates, a sales and lettings agent based in Burnham near Slough, has been expelled from membership of The...

21 July 2015

From: Breaking News

New Home Xpert letting franchise awarded

The latest franchisee announced by lettings and sales agency franchise firm Home Xpert says he has entered the industry because it...

13 July 2015

From: Breaking News

Agency expelled by Ombudsman after series of failures

An agency has been expelled from The Property Ombudsman scheme for a minimum of two years after failing to comply with...

13 July 2015

From: Breaking News

Martyn Gerrard Accelerates Lettings and Cuts Cost with DocuSign

Company’s Top Objectives Established in 1964, Martyn Gerrard is an award-winning, family run agent, letting and selling property firm in North and...

08 July 2015

From: Sponsored Content

Revealed: the ESTAS agent of the month - is it you?

Three agents have been announced as winners of The ESTAS Agent of the Month competition for June.   The Birmingham Central branch...

08 July 2015

From: Breaking News

Calls grow for an end to buy to let tax breaks

Debate over spending cuts and taxation is increasingly asking whether landlords should continue to receive an estimated £10 billion - or...

22 June 2015

From: Breaking News

Anti-letting agent MP today bids for Labour deputy post

Nominations for Labour’s deputy leadership race close at midday today with Stella Creasy, an MP who has campaigned fiecely against letting...

17 June 2015

From: Breaking News

Fee disclosure: Are you ready for an inspection?

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of which...

29 May 2015

From: Features

Three new offices for Belvoir

Belvoir Lettings, one of the UK's largest agency franchises, is continuing its expansion programme with three new offices. Rayson Wilshaw, a sales...

18 May 2015

From: Breaking News

Over the next five years, let’s talk - but not to ourselves

So, a sigh of relief.  Most agents will be pleased with the election result - even if they are not Tory supporters...

08 May 2015

From: Features

Great welcome for new-look Letting Agent Today

There’s been a remarkably positive welcome from across the industry for the new Today websites unveiled this week for Letting Agent...

07 May 2015

From: Breaking News

Activists to award 'ethical letting agents'

A group of renters who have formed the Acorn group in Bristol - which has already held protests against letting agents...

30 April 2015

From: Breaking News

Council to build and let its own homes

Edinburgh is set to become the first local authority in Scotland to move into the private landlord business, building up to...

24 April 2015

From: Breaking News

Zero Deposit Zero Deposit Zero Deposit