Archive

A regional agency group is providing training courses free of charge to members “for the foreseeable future.” The training - usually heavily...

Local media in the Homes Counties report that two arrests were made after police were called by a lettings agency where...

A new agency doesn’t hold back about its importance, describing itself as “the future of buy to let property offering a...

Fledgling portal MoveStreets has signed over 100 agents, with an inventory of 16,500 properties to let and for sale. It says its latest...

The Daily Mail says it has informed Trading Standards of a lettings agent which is claims is “illegally working” despite not...

A lettings agency is warning that fraudsters have copied property listings and put them on Facebook Marketplace, demanding deposits from the...

One of the housing ministers with responsibility for the introduction of the controversial Renters Reform Bill in the near future has...

Entrants for the 2021 ESTAS Customer Service Awards have only until December 31 to sign up. Founder Simon Brown says: “The bounce...

Airbnb is undertaking a widespread social media campaign in the UK about its attempts to crack down on anti-social behaviour and...

Putting fingers to keyboard to create blogs and articles isn’t always the easiest job for agents, particularly when meetings, viewings and...

It’s a given these days that your business needs to be on social media. Consumers spend a large portion of their...

Generating leads is a crucial and age-old part of estate agency. Before the internet, lead generation was just as important to...

Here at The ValPal Network, we know that there are other options available when considering to use a valuation tool, so...

It’s been an unexpected year for the property market, shaped by the effects of the pandemic. We didn’t quite anticipate the...

The free to list portal Residential People is launching a machine-learning platform allowing agents to specifically target local landlords and emphasise...

A new PropTech app called Acaboom claims to send an alert when a landlord is viewing the agency’s marketing proposal. This means...

Trading Standards in one region of the UK is staging Twitter quizzes aimed at students, and asking about agents’ fees surrounding...

Making sure the check-in process for tenants is carried out in a smooth manner is more important than ever, in light...

The renters’ group ACORN, which has held numerous protests at individual letting agents’ offices, has apologised after one of its local...

The Local Government Association, which represents almost all councils in England, is calling on the government to scrap section 21. The call comes...

David Cox’s departure as chief executive of ARLA Propertymark last Friday was well signposted, particularly when he was advised he could...

Shelter has launched an email campaign to the Housing Secretary, Robert Jenrick, urging him to act to avoid “unfair evictions that...

Labour has thrown its weight behind campaigning pressure groups in a general call to avoid what the party’s housing spokeswoman calls...

There’s no escaping team activity at epropservices - and in a good way. The company, which is the parent firm of The...

A new renovation start-up is working with letting agents and landlords to allow key workers to use empty rental properties for...

The Association of Residential Letting Agents says the key for getting through the virus crisis is good communications, both with clients...

Hello and welcome to Conquering Corona, our bid to help agents through the crisis. If you have appropriate advice to share with...

Birmingham agent Bobby Singh, who runs the Love Your Postcode agency, epitomises the heart of the industry right now.  He has created...

Here are two sets of advice from the good folk at Aston Mead Land & Planning - some more appropriate than...

Like many agencies, the Milton Keynes company Cauldwell Property Services has most of its staff working from home and handling sellers’...

Hello: so much has happened since the last Conquering Corona column on Friday. Before we get on with it, a reminder...

A rental activist who runs the Generation Rent pressure group has told landlords that if they are “serious” about providing long-term...

Who are you and what does it say on your business card? Catherine Shinerock - ARO Account Manager What is your ‘company name’...

A pressure group that has spoken out against letting agents and landlords is urging private tenants to take part in a...

ESTAS, the national customer service award scheme which recognises estate and letting agents,  conveyancers and mortgage advisors, has now fully launched...

A university student who fled from his private rental apartment owing over £1,000 has posted a message on Facebook: “Catch me...

The Labour Party appears to be entering the arena of organising private rental sector tenants who have grievances. Party leader Jeremy Corbyn...

A Labour council which has become famous for its critical approach to the private rental sector has now been given almost £200,000...

Agents have reacted angrily to the way in which the government released a new set of rental documents updated to include...

In recent weeks our campaign to replace leasehold with commonhold has continued to gather momentum both in the press and across...

Staff are usually a business’s biggest fixed cost, but did you know that the true cost of an employee is almost...

Countrywide’s upmarket lettings and sales brand, Hamptons International, has launched branded taxis in celebration of its 150th birthday.  The taxis will operate...

Who are you? I’m the Director of Sales for both the well-known industry leading Today publications and The ValPal Network. Leading publications: Estate...

One of the existing two government-authorised redress schemes governing estate and letting agents has called on landlords to voluntarily join, ahead...

Letting Agent Today can reveal that the agency at the centre of the scandal over alleged charges for viewings has been...

Good tenant referencing should include awareness of would-be renters’ social media history according to RentalStep - but it says more thorough...

One in nine landlords now check prospective tenants’ social media accounts to try to assess how they may behave as renters,...

A letting agent operating in Cambridgeshire has seemingly 'gone to ground', owing landlords and tenants thousands of pounds. Frank Smart, who has...

Channel 4’s hit comedy Stath Lets Flats shows the funny side of running a lettings agency but one of the country’s...

Everyone wants to rank highly on Google. Why? Well, as the world’s biggest search engine, with more than 65% market share,...

A trade body says it has evidence that families take up the least amount of property management time when compared to...

MPs want a review of laws surrounding private rental standards, including councils having the right to confiscate buy to let properties...

Letting agents have responded with enthusiasm to the government’s announcement over the Easter weekend that the industry would in future have...

Two agencies in Cheshire have merged, allowing a lettings business to now offer sales, mortgages and other home mover packages to...

The Association of Residential Letting Agents and its sister organisation the National Association of Estate Agents has launched the second phase of...

An online agency aimed at the student market is launching a sister service for the mainstream rental sector.  ClickTenant - set up...

Rightmove is testing an experimental Facebook Messenger bot in the London lettings market.    For the unitiated a bot is software that can...

Letting Agent Today has been named as one of five titles on the shortlist for Property Trade Magazine of the Year...

A Facebook group has been set up to name and shame so-called ‘tenants from hell’.   At the moment the page applies to...

The controversial landlord who made provocative remarks about some tenants leaving ‘curry smells’ in his properties is now complaining to the...

An interesting article in London’s Evening Standard free-newspaper reveals that an increasing number of letting agents appear to be using social...

At the end of an already-challenging week for the industry, a landlord group has distanced itself from comments made in its...

The government will today announce that it is banning letting agents’ fees levied on tenants - meaning the fees will instead...

The ESTAS, the unique customer feedback and awards scheme for estate and letting agents and other sectors of the property industry,...

On Friday afternoon Letting Agent Today broke the news of four letting agencies being expelled by The Property Ombudsman - and...

The property industry is set to pledge its support to Gas Safety Week 2016, which starts today. The sixth annual event aims...

The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...

Andrea Morgan - known to many property Twitter users as @RightmoveAddict - is joining the Agency Mentors estate agency training and...

The new Chancellor appointed by Prime Minister Theresa May has been ‘outed’ as a former buy to let landlord - raising...

New technology could help letting agents and landlords select tenants and check up on them during tenancies. Tenant Assured uses automated social...

Statistics revealed by ESTAS founder Simon Brown reveal just how important the awards are in terms of showing public support for...

One of Britain’s best known and well respected experts on buy to let and the private rental sector, Kate Faulkner, has...

Sales and letting agents who enter a new awards event will be given the chance to promote their property business on...

We look at a few of the best ways to make your property stand out from the crowd. In a market...

The huge increase of social media as a business tool has changed the way in which we communicate with our customers....

It is not often that a national newspaper dedicates an article to praising buy to let - and even rarer for...

One of the industry debates of the year will be held next week when the inaugural FUTURE : Property Tech conference...

A new service attempting to match prospective renters with available properties is emphasising its similarity to Tinder, the controversial online dating...

A campaign group protesting against the government’s Budget proposal to limit the tax breaks for buy to let investors has been...

The rising phenomenon of agent-rating and review websites is a topic that seems to have caused considerable division and controversy among...

Two interesting developments in the past week have shown how established parts of the agency industry - on either side of...

The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...

Hello and welcome to my brand new blog! Every month I’ll be giving you an insight into the varied, exciting and...