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KEYWORD "ASA" - 90 RESULTS
Tory MP reported to bring Renters Reform Bill “to brink of collapse”

A national newspaper says the Renters Reform Bill is “on the brink of collapse” as Tory MPs are divided on their...

08 March 2024

From: Breaking News

Ethical Agent Network launches, promising to be ‘different’

A network uniting so-called ‘ethical agents’ launches today with a promise to be different from the rest of the industry. The Ethical...

04 March 2024

From: Breaking News

Propertymark’s ringing endorsement for Material Information changes

Propertymark’s property auction division - NAVA - has given ringing endorsement to the Material Information changes demanded under new Trading Standards...

05 February 2024

From: Breaking News

Lettings agency was front for multi million pound drugs gang

An organised crime group involved in producing and distributing an estimated £2.4m of cannabis has been found to have e used...

10 January 2024

From: Breaking News

Watchdog slams GetAgent over misleading website claims

Controversial website content by the high profile website GetAgent must never appear again, according to the ad industry watchdog. The Advertising Standards...

06 December 2023

From: Breaking News

Surprise as council praises local agents for ‘giving back’

Councils have become increasingly hostile towards agents in recent times, with increased regulation and licensing of the private rental sector in...

23 October 2023

From: Breaking News

Property Redress Scheme now largest lettings redress service

The Property Redress Service claims to be the largest lettings redress service now, with over 13,250 letting agency branches on board. In...

12 January 2023

From: Breaking News

Next Year’s Market - detailed analysis by the Halifax

The Halifax has released a snapshot of the housing market as the year ends - with the cost of living crisis...

21 December 2022

From: Breaking News

Lettings market “does not bode well for low income tenants”

Trends in the lettings market “do not bode well for renters on low incomes” according to an analyst. Jack Godby of lettings...

09 December 2022

From: Breaking News

allAgents removes ‘endorsements’ by national newspapers

The allAgents review website has removed a claim suggesting it had been ‘endorsed’ by The Times and the Sunday Times newspapers. The...

23 November 2022

From: Breaking News

One in 20 properties may be let to criminals - warning to agents

A lettings platform claims that as many as one in 20 rental properties may be let to criminals - that’s some...

21 November 2022

From: Breaking News

Stark warning over massive rent rises to come - letting platform predicts

An online rental platform warns the average rent bill could reach as much as £2,270/month if prices rise in line with...

11 November 2022

From: Breaking News

Banned! Levelling Up adverts fall foul of standards watchdog

The Advertising Standards Authority has banned advertorial material issued by the government department responsible for rental reform and housing. Two Labour MPs...

12 October 2022

From: Breaking News

Watchdog probes advertising for part-rent part-buy homes

The Advertising Standards Authority has stepped in to investigate allegations about advertising for shared ownership homes.  In 2021 an advertisement appeared on...

21 September 2022

From: Breaking News

Star Struck! Lettings platform uses mystic to find places to rent

A lettings platform has joined forces with - wait for it - an astrologer, to find ideal places for people with...

20 July 2022

From: Breaking News

More choosing to rent long-term - claim

A specialist rental platform says its research shows a growing number of people intentionally renting long-term. Ocasa says the reason is the...

09 June 2022

From: Breaking News

Long term increase in private rental sector continues apace

There’s been a big rise in the number of private rental properties on the past decade, despite sweeping tax and regulation...

31 May 2022

From: Breaking News

Banned - offensive, irresponsible agency ad must never be repeated

A lettings agency is in hot water with advertising regulators for using the phrase “What the flock are you looking at?”...

27 April 2022

From: Breaking News

Goodlord to offer bill-splitting service after new Tech acquisition

Lettings technology platform Goodlord has acquired a new app called acasa.  acasa is a fintech platform which allows tenants to manage household...

11 October 2021

From: Breaking News

Watchdog intervenes over agent’s letting fees

Westcountry agency Stags has been the subject of a low level complaint to the Advertising Standards Authority. The complaint concerned fees not...

30 June 2021

From: Breaking News

It’s Time To Talk About PropTech

Real estate as an industry has remained unchallenged throughout all of these years. For the industry worth more than 217 trillion...

19 March 2021

From: Sponsored Content

2021 will not hold back Agents who are prepared to adapt

With the Government announcement this week of another national lockdown across England amid the surging coronavirus infections, it once again puts...

08 January 2021

From: Sponsored Content

Agents can do more to speed up transactions by adopting technology

Recent debate about urgent need for reform and better collaboration within the property industry, has once again come under the spotlight...

04 December 2020

From: Sponsored Content

Delivering a speedy end of tenancy deposit negotiation – the top tips

Tenancy deposit disputes are messy and often frustrating for all involved. While the number of formal disputes remains low, the pandemic...

10 November 2020

From: Legislation & Compliance

Keeping the property market moving

It’s been an unexpected year for the property market, shaped by the effects of the pandemic. We didn’t quite anticipate the...

27 October 2020

From: Sponsored Content

Blistering attack on ‘big name letting agent’ by anti-rental activist

The author of a book described as being about “insecure renters haemorrhaging cash” has used her newspaper column to make a...

19 August 2020

From: Breaking News

Online agency’s refund for customers after portals problem

Online lettings agency Upad is offering to refund users whose rental listings did not appear on Zoopla and PrimeLocation as they...

05 August 2020

From: Breaking News

Coronavirus fall-out will slash rents by 5% or more - warning

There’s a warning this morning that the consequences of the Coronavirus crisis mean that rents will fall at least five per...

28 July 2020

From: Breaking News

Short lets firm that had advertisement banned changes its name

A London company that has previously had an ad banned by the Advertising Standards Authority has announced a change of name. The...

23 January 2020

From: Breaking News

Ex-LSL lettings expert snapped up by London PropTech start-up

A former director at LSL’s Build To Rent division has today been named as head of business development at a London...

09 January 2020

From: Breaking News

Rental guarantee claim amended after watchdog intervenes

A developer offering a rent guarantee on its homes has amended its advertisement wording after an intervention by the Advertising Standards...

09 December 2019

From: Breaking News

Deposit Alternative Wars: flatfair wins advert dispute with rival company

The Advertising Standards Authority has ruled in favour of deposit alternative scheme flatfair in a dispute which began with a complaint...

04 December 2019

From: Breaking News

Agent's fury at three month delay in getting proof of CMP policy

A lettings agent says she has just spent three months trying to get evidence of her Client Money Protection policy -...

22 August 2019

From: Breaking News

Renters spend average £670 on ‘extras’ when they move

The comparison website MoneySuperMarket suggests that renters spend an average of £670 in additional costs when they move, on top of...

13 August 2019

From: Breaking News

ARLA fees ban roadshows begin tomorrow in Wales

With less than four weeks to go to the start date of the Welsh Tenant Fees ban, the Association of Residential...

06 August 2019

From: Breaking News

Ad claimed flat was a minute from London Bridge when it was 10 minutes

The Advertising Standards Authority has stepped in following a complaint about an advertisement which claimed a flat was just a one...

24 July 2019

From: Breaking News

Double trouble as rogue landlord is prosecuted for a second time

A rogue landlord in Chesterfield has received a hefty fine for a second time after the council took her to court...

18 July 2019

From: Breaking News

Advertising watchdog steps in over online agency’s charge claim

The Advertising Standards Authority has stepped in following a complaint about the online lettings agency Upad. The agency had a reference ion...

12 June 2019

From: Breaking News

Watchdog tells agency to update photographs on Rightmove

Lettings agency Northwood has been told by the Advertising Standards Authority to ensure that photographs of a specific property are updated...

03 April 2019

From: Breaking News

‘Cleavage' leaflet withdrawn by agent after complaint to watchdog

A lettings agency has withdrawn a leaflet which featured a woman’s cleavage; the leaflet had been the subject of a complaint...

20 March 2019

From: Breaking News

'No application fees' claim prompts complaint about agent to ad watchdog

Lancasters Estate Agents on the Isle of Wight has been the subject of a complaint to the Advertising Standards Authority over...

30 January 2019

From: Breaking News

Complaint over agency's 'misleading' multiple telephone numbers

A lettings agency has agreed to amend its website after a complaint to the Advertising Standards Authority over its use of...

09 January 2019

From: Breaking News

Banned! Misleading guaranteed rent advert must not appear again

An advertisement on a property management firm’s website suggesting that rental income would be guaranteed to landlords has been banned by...

21 November 2018

From: Breaking News

Rightmove boss joins board of PropTech marketplace app firm

Rightmove’s chief executive officer, Peter Brooks-Johnson, is joining the board of an offshoot of a global classified listings operation. He is to...

09 October 2018

From: Breaking News

Agent at centre of Purplebricks row sells lettings side of his business

Chris Wood, the Cornish agent who was recently the centre of a dispute with the Advertising Standards Authority, has announced that...

02 October 2018

From: Breaking News

CPRs; the opportunity

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what...

29 August 2018

From: Sponsored Content

CPRs; the practicalities

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...

29 August 2018

From: Sponsored Content

Banned - Airbnb management service told not to repeat misleading advert

The Advertising Standards Authority has banned an advertisement for a company that helps Airbnb hosts prepare and manage their properties for...

08 August 2018

From: Breaking News

Short-let management service 'unable to substantiate claims about rival firm'

The Advertising Standards Authority has banned an advertisement by the short let management service Airsorted because the firm was unable to...

02 May 2018

From: Breaking News

'Warned' London agency rapped again over misleading portal listing

Central London agency Portico has removed a property listing from Rightmove after intervention by the Advertising Standards Authority. The ASA received a...

25 April 2018

From: Breaking News

Agents remove ads after complaints filed to advertising watchdog

Two letting agencies have removed advertisements after complaints were filed to the Advertising Standards Authority. The first case involved LSL Property Services...

17 January 2018

From: Breaking News

Complaint about agent using show-flat pictures in property details

Two complaints linked to agency activity have been dealt with through the Advertising Standards Authority informal resolution process. In the first a...

20 December 2017

From: Breaking News

Watchdog acts after eviction firm suggests tenants are 'household pests'

An eviction company called Remove A Tenant has been the subject of a complaint after a Facebook post which implied tenants...

06 December 2017

From: Breaking News

London agency slapped on wrist for wrongly-targeted flyer

A complaint to the Advertising Standards Authority says a flyer from an estate agency suggesting that a property was to let...

22 November 2017

From: Breaking News

Agency amends advert after complaint about missing VAT figure

An estate agency in Bournemouth has amended an advertisement after a complaint to a watchdog about the absence of any reference...

27 September 2017

From: Breaking News

Agent removes website claim after advertising watchdog intervenes

Bob Parry Lettings, a north Wales agency, has removed a claim from its website concerning a plot of land, following a...

13 September 2017

From: Breaking News

Rent guarantor service clarifies website after ad watchdog steps in

A rent guarantor operator has changed the wording of a description of its services on its own website following the intervention...

28 June 2017

From: Breaking News

Watchdog upholds complaints made against rental property listing

Government watchdog the Advertising Standards Authority (ASA) has upheld four complaints made against a Liverpool letting agency. The complaints were made against...

14 June 2017

From: Breaking News

Airbnb changes website after complaint over cost estimate

Airbnb has changed details on its website following a complaint to the Advertising Standards Authority.   The short-let platform’s website, seen on December...

10 May 2017

From: Breaking News

4 Reasons Why Virtual Furnishing Really Is The Future

It seems prop-tech is exploding at a scary rate, and the latest brands are all trying to grab our attention by...

17 March 2017

From: Sponsored Content

Lettings firm pledges to remove testimonials after complaint

Bristol lettings agency Livnlet has told the Advertising Standards Authority it is removing four testimonials from its website after a complaint...

22 February 2017

From: Breaking News

Agency withdraws publicity after complaint over portal claim

Northwood GB has withdrawn a circular following a complaint regarding a reference to Rightmove visits.   A circular for Northwood GB stated: “Did...

15 February 2017

From: Breaking News

Guarantee blue skies! Bad weather doesn’t mean bad photos when you use Doctor Photo

Annoying isn’t it. You take on a stunning property, agree a compelling asking price and your Vendor is desperate to get the...

02 February 2017

From: Sponsored Content

Room rental site changes wording after advertising watchdog intervenes

Property sharing platform Ace Relocations has changed the wording of a listing on its website after a complaint was lodged with...

14 December 2016

From: Breaking News

Online agent changes website after complaint to ad watchdog

The Advertising Standards Authority has received a complaint about a claim which was on an online letting agency’s website suggesting it...

30 November 2016

From: Breaking News

Letting agency's advertisement banned over inaccuracies

Two complaints about an advertisement for a property have been upheld by a watchdog - which has now banned a letting...

26 October 2016

From: Breaking News

New warning to letting firms over need for accurate advertising

The Associaton of Independent Inventory Clerks is warning agents and others in the lettings sector to be careful when preparing advertising...

29 September 2016

From: Breaking News

Ad watchdog steps in as agency shows wrong ombudsman logo

The Advertising Standards Authority has stepped in to ensure that a letting agency displays the correct logo for the redress organisation...

28 September 2016

From: Breaking News

How can Agents survive in an increasingly competitive market?

The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...

13 September 2016

From: Sponsored Content

Complaint over letting firm's claim on smoke and carbon monoxide alarms

A lettings sector supply company has had to amend an advertisment after a complaint about its “misleading” statement over smoke and...

31 August 2016

From: Breaking News

Watchdog steps in over online letting agency's fee information

The Advertising Standards Authority has stepped in after receiving a complaint about the display of fees on a letting agency’s website.    The...

10 August 2016

From: Breaking News

Lifting the Lid on Deposit Disputes

Our latest infographic shows figures of how the majority of deposits are repaid at the end of tenancy and goes into...

05 August 2016

From: Sponsored Content

Letting agency changes its website after watchdog intervenes

A letting agency that claimed it had a 24-hour emergency phone line has changed its advertising - because the service did...

06 July 2016

From: Breaking News

£120,000 in fines for leaseholders and managers of HMO

Magistrates have fined the leaseholders and landlords of a 10-flat property in north London £120,000 after finding they had put the...

20 May 2016

From: Breaking News

Agency changes fees info on portal after ad watchdog steps in

A letting agency has pledged to make its fees information clearer on its Rightmove listings. The Advertising Standards Authority had received a...

11 May 2016

From: Breaking News

High-end letting agency's ad is banned because of 'unclear fees'

The Advertising Standards Authority has banned an ad from high-end letting agency Hamptons International because of an apparent lack of clarity...

04 May 2016

From: Breaking News

Tenant's attack on letting agent 'was ignored by police'

A tenant has been found guilty of an assault of a letting agency staff member and has been ordered to do...

11 March 2016

From: Breaking News

Lettings groups modify advertisements after complaints to watchdog

Three lettings groups have modified their advertisements after complaints were received by the Advertising Standards Authority. The UK Association of Letting Agents...

02 March 2016

From: Breaking News

30,000 Build To Rent flats now have planning consent across UK

New figures from the British Property Federation show that there are now over 30,000 Build To Rent units with planning permission...

03 February 2016

From: Breaking News

Advertising watchdog bans ad by controversial 'sting' letting agency

A letting agency that has been the subject of a BBC investigation and has gone into liquidation in controversial circumstances has...

27 January 2016

From: Breaking News

Ex-housing minister says stamp duty hike will boost Build To Rent

Former Conservative housing minister Mark Prisk says the recent clampdowns on the traditional buy to let sector may end up helping...

04 December 2015

From: Breaking News

Compliance expert says advert guidance on agents' fees is misleading

A compliance expert has taken the Advertising Standards Authority to task over its guidance to letting agents on the advertising of...

01 December 2015

From: Breaking News

Council says it wanted stiffer sentence for 'harassment' landlord

An Oxford landlord has been convicted of unlawfully evicting a tenant after “a campaign of sustained harassment”. Riasat Ali was ordered to...

21 October 2015

From: Breaking News

Watchdog praises letting agent for amending advert after complaint

The Advertising Standards Authority has praised a letting agency after it agreed to amend an advertisement following a complaint - meaning...

09 September 2015

From: Breaking News

Advertising watchdog bans 'misleading' landlord insurance ad

The Advertising Standards Authority has banned a radio advertisement for Direct Line Landlord Insurance because it has been judged to be...

16 July 2015

From: Breaking News

Pioneering regional Build To Let gets the go-ahead

A Build To Let scheme led by developer Dandara and property investment operator LaSalle is to be the first of its...

14 July 2015

From: Breaking News

How to ride the digital wave legally and fairly

The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...

03 July 2015

From: Features

Video round up 29.05.15 - Watch the weekly news from Estate Agent Today

Watch the latest weekly video roundup of news from Estate Agent Today and Letting Agent Today, featuring stories on the housing...

05 June 2015

From: Video Articles

Oh no, not another complaint...

OK, you’ve had your fun. Now let’s leave the regulators regulate and work for the public. If you don’t know what...

22 May 2015

From: Features

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