FirstPort, the residential property services provider, has teamed up with The Turing Trust to help equip a new computer lab at...
Archive

As we emerge out of the pandemic there is a growing need for agents to reflect on how the lettings business...
12 March 2021
From: 60 Second Interview

Property data service Homesearch is to host digital conferences each month through the rest of the year. They’re to be held via...
19 February 2021
From: Breaking News

Major players in the Build To Rent sector are joining forces to see if they can give the industry a more...
08 January 2021
From: Breaking News

A new HMO and co-living property management platform launches today, aimed at optimising tenancy occupancy. The service - called COHO - claims...
07 January 2021
From: Breaking News
The Tenant Fees Act 2019’s 12-month transition period came to an end on 31 May, prohibiting various payments and charges that...
16 December 2020
From: Sponsored Content

Today is the start of the official Christmas eviction ban ‘truce’ in the private rental sector - and it continues until...
11 December 2020
From: Breaking News

Two industry suppliers are asking agents to contribute to a survey assessing how the lettings sector has performed in 2020. Government-authorised deposit...
08 December 2020
From: Breaking News

Recent debate about urgent need for reform and better collaboration within the property industry, has once again come under the spotlight...
04 December 2020
From: Sponsored Content

The last year was one which none of us will forget both personally and professionally. Every aspect of life has been...
01 December 2020
From: Sponsored Content

There’s been a flurry of new PropTech products launched, mostly focussed on lettings agencies. Australian-based supplier Movinghub, which works the UK market...
05 November 2020
From: Breaking News

The government has unveiled the public health regulations which will underpin the second national lockdown in England - and the exemptions...
04 November 2020
From: Breaking News

I was asked recently, how can an agent generate more landlord leads? Well that got me thinking, firstly, we have to...
28 October 2020
From: Marketing & Social Media

A new PropTech tool called Covid Profile tells lettings agents if tenants are self-isolating or in quarantine because of Coronavirus. The cloud-based...
26 October 2020
From: Breaking News

Most tenants claim they are “intimidated” when agents or landlords telephone them about arrears - and they would much prefer a text. A small...
09 October 2020
From: Breaking News

Making sure the check-in process for tenants is carried out in a smooth manner is more important than ever, in light...
07 October 2020
From: Sponsored Content

Last month, we were all caught by the surprise news that the government was extending the temporary ban on evictions just...
07 September 2020
From: Breaking News

There is little doubt that the coronavirus has changed the way we live and rapidly created a new normality as different...
28 August 2020
From: Sponsored Content

A senior lettings expert with almost four decades experience says evictions should not be considered during the virus crisis, irrespective of the...
04 August 2020
From: Breaking News

A service called Landlord Advice UK is offering free no-obligation consultations with landlords dealing with evictions over the coming months. Under the...
27 July 2020
From: Breaking News

A Labour Baroness, Alicia Kennedy, has been named as the new director of the fiercely pro-tenant Generation Rent campaign group. The announcement...
25 June 2020
From: Breaking News

The Deposit Protection Service has issued seven ways to help agents and students in England and Wales arrange accommodation check-outs during...
24 June 2020
From: Breaking News

The country’s largest provider of inventory services has launched its new processes, overhauled to cope with social distancing and the remaining...
02 June 2020
From: Breaking News

A foundation which receives substantial funding from trade unions and a charity linked to the Nationwide is calling for rents to...
15 May 2020
From: Breaking News

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman. The figures refer...
11 May 2020
From: Breaking News

Agents and landlords who use unorthodox methods of securing obligations from tenants to pay their rent during the Coronavirus crisis may...
06 May 2020
From: Breaking News

Zoopla is promoting 12 lesson plans for agents and other property professionals who are teaching their children at home during the...
01 May 2020
From: Breaking News

A leading PropTech expert has urged lettings agents to improve their administration and paperwork if they want to avoid what could...
29 April 2020
From: Breaking News

The Association of Residential Letting Agents says the key for getting through the virus crisis is good communications, both with clients...
17 April 2020
From: Breaking News

“Communication is pretty much everything…” - that’s the key message from Tega Alexander, digital marketing manager at the up-and-coming Homesearch. Thanks so...
10 April 2020
From: Breaking News

Hello and welcome to Wednesday’s update on what offers and advice are available to agents at this most difficult and challenging...
08 April 2020
From: Breaking News

Welcome to the latest edition of our daily service dedicated to advice and guidance on how agents can best cope with the...
01 April 2020
From: Breaking News

Paul Shamplina, the founder of Landlord Action and star of a Channel 5 programme on evictions, says he fully backs the...
30 March 2020
From: Breaking News

We'd hoped it was good news but in fact it's just good-news-yet-to-come. The Savills office in Wuhan, the epicentre of the Coronavirus crisis in...
26 March 2020
From: Breaking News

Propertymark has been told the agents should shut their offices immediately - they are not “essential businesses” under the new Coronavirus...
24 March 2020
From: Breaking News

Hello and here’s the next batch of guidance and advice from different sectors of the industry, many from influential trade groups. It’s...
19 March 2020
From: Breaking News

Good morning and welcome to the industry’s daily update on how we cope with the challenge of social distancing and self-isolation...
18 March 2020
From: Breaking News

The Guild of Letting and Management has thrown helpful light on the responsibilities and recommended approach of letting agents faced with...
13 March 2020
From: Breaking News

A landlord has been ordered to pay nearly £6,000 in fines and costs after pleading guilty to harassing and financially exploiting...
27 February 2020
From: Breaking News

A new lettings platform claims it can help existing agents and staff working for companies quit and fulfil their dream of...
22 January 2020
From: Breaking News

Accreditation body safeagent has announced a new designation for lettings and management agents who successfully pass its NCFE accredited courses. The designation...
21 January 2020
From: Breaking News

Poor communication remains the chief reason for disputes between agents, landlords and tenants at check-out time according to the latest research. A...
13 January 2020
From: Breaking News

If letting agents want more satisfied clients and fewer disputes they should provide better information to tenants. That’s the view of PropTech...
17 December 2019
From: Breaking News

Three lettings agencies have been expelled from TPO - in each case the agency failed to honour a payment as instructed...
13 December 2019
From: Breaking News

A new product in the increasingly competitive field of deposit alternatives has been launched by lettings and landlord insurance industry giant,...
28 November 2019
From: Breaking News

You don’t need to go far for news about the UK lettings market. From the banning of tenant fees to proposed...
27 November 2019
From: Sponsored Content

Most landlords are wary of the potential damage, smells and noise complaints that can come with accommodating a tenant with pets....
23 October 2019
From: Sponsored Content
1. Who are you and what does it say on your business card? Terry Fisher, Marketing Director at Movebubble 2. What is Movebubble...
10 October 2019
From: 60 Second Interview

It’s that time of year again when pencil cases are fully stocked and the smell of dusty books opening fills the...
13 September 2019
From: Sponsored Content

The Association of Residential Letting Agents and the National Landlords Association have spoken out about the complexity of the fees ban...
27 August 2019
From: Breaking News

Telephone answering service Moneypenny says agents’ missed calls typically double during the summer months while staff are on leave - meaning...
19 August 2019
From: Breaking News

Zillios looking to become the leading portal for international property listings, appealing to property owners, estate agents, and property hunters alike....
02 August 2019
From: Sponsored Content

Hunters has expanded its franchise network once again with the opening of a new branch in Reading. Chas Shukla, director of Hunters...
02 August 2019
From: Breaking News

Letting agents need to adapt to changing landlord and tenant habits The way letting agents, landlords and tenants communicate has changed significantly...
18 July 2019
From: Sponsored Content

Letting agencies can reduce the number of complaints about the industry and improve their own customer service and relationships by improving...
26 June 2019
From: Breaking News

The Property Redress Scheme, one of the two government-backed redress operators for the lettings and sales service, has outlined its work...
23 May 2019
From: Breaking News

Senior lettings agency figures are amongst those who will this morning give evidence to a committee of MPs investigating so-called ‘DSS...
24 April 2019
From: Breaking News

It’s been revealed that the Welsh version of the Tenants Fees ban will come into effect on September 1. “Agents need to...
10 April 2019
From: Breaking News

An online lettings service says it will pay existing tenants for finding replacements and handling viewings, in a bid to reduce...
20 March 2019
From: Breaking News

Independent inventory reporting is the perfect complement to the government’s proposed housing reforms. That’s the view of the UK’s largest provider of...
08 March 2019
From: Breaking News

A buy to let investor has been landed with a fine and costs of over £20,000 because he failed to apply...
06 March 2019
From: Breaking News

A PropTech firm is offering landlords the opportunity to manage their portfolios from £35 a month, suggesting it could be a...
25 January 2019
From: Breaking News

The private rental sector is not fit for purpose when it comes to housing vulnerable tenants, claims debt charity StepChange which...
14 November 2018
From: Breaking News

The Scottish private lettings sector is on the march again with the latest index suggesting a 2.2 per cent annual rise,...
07 November 2018
From: Breaking News

A PropTech provider of inventory services says its new tool will significantly cut pre-tenancy admin for letting agents and landlords. No Letting...
25 October 2018
From: Breaking News

The area of staffing can be a very uncomfortable one, but as the future of the lettings industry crystalises, it’s clear...
24 October 2018
From: Sponsored Content

Cleaning and property damage are the most common reasons landlords make deposit deductions, according to data released by The Deposit Protection...
06 September 2018
From: Breaking News

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what...
29 August 2018
From: Sponsored Content

Britain’s most controversial buy to let investor, Fergus Wilson, has hit back and given his side of events on a series...
24 July 2018
From: Breaking News

The three-branch London agency Kay & Co has been named the Smaller Managing Agent of the Year at the ARMA ACE...
12 July 2018
From: Breaking News

Property expert Kate Faulkner says the massive surge in new regulations, legislation and fiscal measures aimed at the private rental sector...
26 June 2018
From: Breaking News

Renee Wells, on behalf of Just Landlords, has compiled a list of what letting agents can do to ensure that tenants...
05 June 2018
From: Sponsored Content

How much more of it would you have if you could do all your month-end payments and reconciliations in a couple...
03 May 2018
From: Sponsored Content

The Property Ombudsman has released details of two letting agencies expelled over financial issues, and the extension of an expulsion period...
26 March 2018
From: Breaking News

Airsorted, which describes itself as “the world’s largest hosting management service” says it has secured £5m in funding to expand. Airsorted provides...
14 March 2018
From: Breaking News

Your buy-to-let investment is an extremely valuable asset and you need to know the income generated from it will be safely...
05 March 2018
From: Sponsored Content

Research by a student lettings software company suggests that 70 per cent of landlords say they would prefer not to let...
15 December 2017
From: Breaking News

The Tenancy Deposit Service has created the new post of chief operating officer, with the first postholder charged with “leading our...
07 December 2017
From: Breaking News

A leading buy to let expert is calling on agents to work more closely with landlords and tenants to improve communications...
05 October 2017
From: Breaking News

The Property Ombudsman scheme (TPO) has extended its expulsion of a letting agency by an additional four years. Premier Property Management, based...
05 September 2017
From: Breaking News

Agents who review and modernise their rent collection procedures could claim back thousands of pounds in rent, an automated payments platform...
01 September 2017
From: Breaking News

The Property Ombudsman has expelled a London lettings and estate agency after it failed to honour a compensation payment to a...
24 August 2017
From: Breaking News

Rightmove is testing an experimental Facebook Messenger bot in the London lettings market. For the unitiated a bot is software that can...
28 July 2017
From: Breaking News

The BBC’s reality programme The Week The Landlords Moved In should act as an eye-opener for the lettings industry when it...
21 July 2017
From: Breaking News

Another new cloud software platform - HeyLandlord - has been launched to make it easier for agents and landlords to communicate...
19 July 2017
From: Breaking News

Letting agents need to modernise and digitise to prepare for a surge in the size of the private rental sector according...
14 July 2017
From: Breaking News

The annual report of The Property Ombudsman, released today, reveals that the largest compensation award of the year has been made...
22 June 2017
From: Breaking News

Letting agents and property managers will soon have a new way to coordinate maintenance reports and inspections, thanks to a refreshing...
07 June 2017
From: Sponsored Content

A residential asset management firm has acquired The Landlord and Letting Show, The Landlord and Letting Awards and The Landlord and...
01 June 2017
From: Breaking News

New research shows that the image of tenants with fractious relationships with their letting agents or landlords is generally untrue. No fewer than...
19 May 2017
From: Breaking News

Spark Energy - the specialist energy supplier to the UK lettings sector - has announced the acquisition of broadband firm Home...
17 May 2017
From: Breaking News

Who are you? Richard Price What does it say on your business card? We don't have our roles on our business cards. I...
13 April 2017
From: 60 Second Interview

The working group set up by the Department of Communities and Local Government to consider Client Money Protection says the scheme...
28 March 2017
From: Breaking News

Landlords and agents acting on their behalf are being urged to help private tenants personalise their rental properties. The plea comes from...
23 March 2017
From: Breaking News

Poor communication, not being treated as a customer, and the time it takes to get property issues resolved have topped the...
14 February 2017
From: Breaking News

Who are you? Peter Grant, currently serving year 27 of my sentence in the property industry and still loving every moment of working...
03 November 2016
From: 60 Second Interview

A dramatic legal spat between New York’s civic leaders and online short-lets platform Airbnb escalated over the weekend in a dispute...
24 October 2016
From: Breaking News

The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...
04 October 2016
From: Breaking News

The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...
13 September 2016
From: Sponsored Content

Hybrid letting and sales agency Purplebricks is ramping up its attack on high street agents with a claim that prospective tenants...
02 September 2016
From: Breaking News

A new kind of what appears to be an online letting agency is launching today to manage properties listed by individuals...
17 August 2016
From: Breaking News

An online platform aiming to link letting agents with tenants and landlords has raised £2m and now promises to use it...
19 May 2016
From: Breaking News

A trade body is warning that the government’s new Universal Credit payments could have a disastrous impact on private lettings with...
20 April 2016
From: Breaking News

The Council of Mortgage Lenders has ticked off the government for not updating its Private Landlords’ Survey for some six years...
24 March 2016
From: Breaking News

Sales and letting agents who enter a new awards event will be given the chance to promote their property business on...
15 March 2016
From: Breaking News

A landlord and restaurateur has to pay almost £5,000 after an apartment he was letting out was found to be overcrowded...
26 November 2015
From: Breaking News

A formal tenancy deposit dispute could be defused by something as basic as a simple conversation, says the Association of Independent...
07 October 2015
From: Breaking News

As the Conservative Party conference continues, a leading Tory has warned that "there is much further to go" on removing buy...
05 October 2015
From: Breaking News

The most common complaint about high street lettings agents amongst landlords is that they charge extortionate fees - that is the...
05 October 2015
From: Breaking News

Approaching 50 per cent of private tenants have experienced property maintenance issues with their agents or landlords. The figure comes through research...
01 October 2015
From: Breaking News

The Property Redress Scheme has expelled a letting agency following non-compliance with a redress decision. The complaint regarded a holding deposit. The...
11 August 2015
From: Breaking News

Unitary local authorities where trading standards and environmental health teams work to the same objectives are more successful at clamping down...
30 July 2015
From: Breaking News

An agency has been expelled from The Property Ombudsman scheme for a minimum of two years after failing to comply with...
13 July 2015
From: Breaking News

Many Councils are now introducing Landlord Licensing within different boroughs, for those that have one of the requirements is a 24...
10 July 2015
From: Sponsored Content

Leading letting agency improves efficiency and customer satisfaction with DocuSign. Company’s Top Objectives LSL Property Services is a leading provider of residential property...
08 July 2015
From: Sponsored Content

The Conveyancing Association (CA) has embarked on a mission to engage with the lender community with a view to initiating a...
26 June 2015
From: Features

In today’s highly competitive market place, no company can afford to miss a business opportunity. Roy Fuller Managing Director at Everything Lettings...
25 June 2015
From: Sponsored Content

Almost half of students (49%) surveyed by Glide Utilities said their weekly rent represents good value for money, the firm has...