Scotland’s official clampdown on short lets is gathering pace with the country’s housing minister advocating a licensing regime and so-called ‘control...
Archive

Letting agents should stand proud of their record helping both landlords and tenants, especially in these more difficult times. That’s the view...
14 January 2021
From: Breaking News

Over the last 20 years, the growth of online property portals – including Zoopla, Rightmove and PrimeLocation – has transformed the...
11 January 2021
From: Proptech & Innovation

There are growing calls for so-called ‘exempt accommodation’ to face the same controls that are exerted over the rest of the...
21 December 2020
From: Breaking News

A London council has been found to have operated an unpublicised consultation exercise for a licensing proposal - and is now...
24 November 2020
From: Breaking News

PropTech platform MakeUrMove, which launched back in 2008 as the first online lettings agency, has secured a £1.3m funding package from...
17 November 2020
From: Breaking News

Generating leads is a crucial and age-old part of estate agency. Before the internet, lead generation was just as important to...
28 October 2020
From: Marketing & Social Media

A new proposal from the government says agents and portals will be banned from advertising rental properties with non-compliant Energy Performance...
01 October 2020
From: Breaking News

A new report demands that online rental platforms and portals allowing direct advertising by clients do more to deter fake landlords...
04 September 2020
From: Breaking News

A series of fake scams allegedly advertising apartments to rent have appeared on Zoopla and other property websites. The Edinburgh Live news...
13 August 2020
From: Breaking News

A property litigation expert is warning letting agents and landlords about far-reaching consequences of the recent ruling which declared a blanket...
06 August 2020
From: Breaking News

Online lettings agency Upad is offering to refund users whose rental listings did not appear on Zoopla and PrimeLocation as they...
05 August 2020
From: Breaking News

An online agency has denied a claim that it is allowing High Street agents to use its platform to avoid paying...
22 May 2020
From: Breaking News

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman. The figures refer...
11 May 2020
From: Breaking News

A BBC News investigation has exposed some Airbnb and other short let platform users as flouting lockdown regulations. The probe has found...
07 April 2020
From: Breaking News

Hello and welcome to the latest edition of Conquering Corona, our daily update helping the industry cope with the current crisis. If...
31 March 2020
From: Breaking News

We'd hoped it was good news but in fact it's just good-news-yet-to-come. The Savills office in Wuhan, the epicentre of the Coronavirus crisis in...
26 March 2020
From: Breaking News

The leaseholder of a council property in central London has been found guilty of advertising it on Airbnb and the Booking.com...
02 March 2020
From: Breaking News

A five branch lettings and sales firm is the latest agency to sign up to love2move, a PropTech platform that allows...
17 February 2020
From: Breaking News

A London company that has previously had an ad banned by the Advertising Standards Authority has announced a change of name. The...
23 January 2020
From: Breaking News

A developer offering a rent guarantee on its homes has amended its advertisement wording after an intervention by the Advertising Standards...
09 December 2019
From: Breaking News

The Advertising Standards Authority has ruled in favour of deposit alternative scheme flatfair in a dispute which began with a complaint...
04 December 2019
From: Breaking News

A short lets firm that describes itself as an “Airbnb management service” is launching an advertising campaign to woo landlords away...
29 November 2019
From: Breaking News

A rogue landlord and the property company he ran have been fined £22,000 for dishing out ‘sham licences’ to tenants in...
20 November 2019
From: Breaking News

Labour is backing new guidelines which ban adverts which can be interpreted as encouraging landlords and home owners to flout restrictions...
19 September 2019
From: Breaking News

Cobbletons - a portal dedicated to advertising only prime off-market properties - has teamed up with the lettings division of high...
03 September 2019
From: Breaking News

Anyone underestimating the size of the UK’s growing private rental sector ought to think again - new research shows its value...
20 August 2019
From: Breaking News

A lettings group says the high-profile struggle performers at the Edinburgh Fringe now face to find affordable short-term accommodation was entirely...
08 August 2019
From: Breaking News

A local authority in Manchester is pioneering a ban to prevent buyers of homes at a new development from selling them to...
05 August 2019
From: Breaking News

Zillios looking to become the leading portal for international property listings, appealing to property owners, estate agents, and property hunters alike....
02 August 2019
From: Sponsored Content

We all know that certain business functions are quicker to achieve and more cost-effective than others. By considering the services you provide...
24 July 2019
From: Sponsored Content

The Advertising Standards Authority has stepped in following a complaint about an advertisement which claimed a flat was just a one...
24 July 2019
From: Breaking News

In the last ten years Google's revenue, largely from pay per click ads (Adwords), has grown by 527% (Source: Statista). In...
03 July 2019
From: Sponsored Content

The Advertising Standards Authority has stepped in following a complaint about the online lettings agency Upad. The agency had a reference ion...
12 June 2019
From: Breaking News

A statement issued by short lets management firm Hostmaker about its controversial advertising campaign has been branded “disgusting” by a campaign...
07 June 2019
From: Breaking News

An online lettings agency that has been operating for 12 years has now opened a High Street office. Nantwich-based LetLord, founded in...
29 May 2019
From: Breaking News

The Mayor of London is under pressure to pull advertisements calling on landlords to stop providing homes for Londoners and move...
23 May 2019
From: Breaking News

A national newspaper story suggests that a couple seeking an apartment to rent in Brixton were signed up to the wrong...
23 April 2019
From: Breaking News

Lettings agency Northwood has been told by the Advertising Standards Authority to ensure that photographs of a specific property are updated...
03 April 2019
From: Breaking News

A lettings agency has withdrawn a leaflet which featured a woman’s cleavage; the leaflet had been the subject of a complaint...
20 March 2019
From: Breaking News

The Residential Landlords Association has given its backing to Zoopla’s ban on agents and landlords advertising properties to rent as ‘No...
18 March 2019
From: Breaking News

Northwood, which is part of the Belvoir group, is launching a new TV advertising campaign to highlight its Guaranteed Rent Scheme. “We...
25 February 2019
From: Breaking News

A lettings agency and its director have been fined a total of £30,000 for failing to licence HMOs and giving sham...
13 February 2019
From: Breaking News

Who are you? I’m the Director of Sales for both the well-known industry leading Today publications and The ValPal Network. Leading publications: Estate...
12 February 2019
From: 60 Second Interview

Belvoir is launching a new TV advertising campaign on the ITV Hub, which is the ITV on-demand service. The ad, which features...
05 February 2019
From: Breaking News

Lancasters Estate Agents on the Isle of Wight has been the subject of a complaint to the Advertising Standards Authority over...
30 January 2019
From: Breaking News

The Property Ombudsman says agents can display weekly rents for homes they market - but they should be displayed alongside monthly...
29 January 2019
From: Breaking News

Collyers, an Experts in Property estate and lettings agency with two branches in North Devon, has hoovered up a lettings firm...
28 January 2019
From: Breaking News

A PropTech firm is offering landlords the opportunity to manage their portfolios from £35 a month, suggesting it could be a...
25 January 2019
From: Breaking News

A new study suggests that rental properties now account for 40 per cent of the available housing stock. Looking at the final...
21 January 2019
From: Breaking News

Online letting agency MakeUrMove has launched a new subscription model which it claims will ”ready landlords for the incoming tenant fee...
11 January 2019
From: Breaking News

A lettings agency has agreed to amend its website after a complaint to the Advertising Standards Authority over its use of...
09 January 2019
From: Breaking News

An advertisement on a property management firm’s website suggesting that rental income would be guaranteed to landlords has been banned by...
21 November 2018
From: Breaking News

Rightmove’s chief executive officer, Peter Brooks-Johnson, is joining the board of an offshoot of a global classified listings operation. He is to...
09 October 2018
From: Breaking News

Chris Wood, the Cornish agent who was recently the centre of a dispute with the Advertising Standards Authority, has announced that...
02 October 2018
From: Breaking News

More independent lettings agencies - Anthony Pepe, Let Leeds and Alexander & Co (formerly kaleidoscope Group) - have signed up to...
11 September 2018
From: Breaking News

Leading portals Zoopla and OnTheMarket have today announced that they will both be advertising agents' rental property listings on Facebook Marketplace. Marketplace...
05 September 2018
From: Breaking News

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what...
29 August 2018
From: Sponsored Content

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...
29 August 2018
From: Sponsored Content

The Advertising Standards Authority has banned an advertisement for a company that helps Airbnb hosts prepare and manage their properties for...
08 August 2018
From: Breaking News

A new online rental platform claims that landlords could save enough to afford an additional holiday this year if they signed...
02 August 2018
From: Breaking News
.jpg)
Close examination of the consultation document on possible three year tenancies issued by the government suggest that it may want rent...
04 July 2018
From: Breaking News

The Zoopla-backed Zero Deposit scheme has launched what it calls “a heavyweight advertising campaign” - and unsurprisingly, it’s across the Zoopla...
03 July 2018
From: Breaking News

One of the PropTech companies at the centre of the Rent Recognition Challenge contest is calling on letting agents to use...
15 May 2018
From: Breaking News

The Advertising Standards Authority has banned an advertisement by the short let management service Airsorted because the firm was unable to...
02 May 2018
From: Breaking News

Central London agency Portico has removed a property listing from Rightmove after intervention by the Advertising Standards Authority. The ASA received a...
25 April 2018
From: Breaking News

When it comes to growing your business sustainably, maintaining a brand that is eye-catching and identifiable with your audience is vital...
01 March 2018
From: Sponsored Content

We’re grateful to The Property Group, an agency in Weston-super-Mare, Somerset, for alerting us to an incident involving its Mayfair Town...
15 February 2018
From: Breaking News

A TV news programme has exposed how a sleazy male landlord - who presumably did not instruct a letting agent -...
01 February 2018
From: Breaking News

The government has been accused by a lettings sector trade body of skewing the market to encourage more short-lets. The claim comes...
24 January 2018
From: Breaking News

Two letting agencies have removed advertisements after complaints were filed to the Advertising Standards Authority. The first case involved LSL Property Services...
17 January 2018
From: Breaking News

The Association of Residential Letting Agents and its sister organisation the National Association of Estate Agents has launched the second phase of...
03 January 2018
From: Breaking News

Two complaints linked to agency activity have been dealt with through the Advertising Standards Authority informal resolution process. In the first a...
20 December 2017
From: Breaking News

An eviction company called Remove A Tenant has been the subject of a complaint after a Facebook post which implied tenants...
06 December 2017
From: Breaking News

A complaint to the Advertising Standards Authority says a flyer from an estate agency suggesting that a property was to let...
22 November 2017
From: Breaking News

An estate agency in Bournemouth has amended an advertisement after a complaint to a watchdog about the absence of any reference...
27 September 2017
From: Breaking News

A lettings agency and its director have been ordered to pay more than £2,500 in fines and costs for illegally advertising...
22 September 2017
From: Breaking News

New figures assembled by the Nationwide reveal precisely how much, on average, it costs to operate a privately rented property. The numbers...
18 September 2017
From: Breaking News

Bob Parry Lettings, a north Wales agency, has removed a claim from its website concerning a plot of land, following a...
13 September 2017
From: Breaking News

A new report identifies in detail over 145 laws and regulations governing the private rental sector, varying across the four countries...
29 August 2017
From: Breaking News

More landlords are quitting conventional letting and resorting to holiday lets or, increasingly, Airbnb-style short lets. The move is particularly acute in...
24 August 2017
From: Breaking News

The Association of Residential Letting Agents has started work on a TV advertisement to highlight the importance of landlords instructing agents. The...
17 August 2017
From: Breaking News

A rent guarantor operator has changed the wording of a description of its services on its own website following the intervention...
28 June 2017
From: Breaking News

A local authority has clamped down on what it describes as illegal advertising boards, fining agencies thousands of pounds in the...
20 June 2017
From: Breaking News

The National Landlords Association (NLA) has agreed a partnership with property marketplace TheHouseShop. The website is now one of the NLA's recognised...
16 June 2017
From: Breaking News

Government watchdog the Advertising Standards Authority (ASA) has upheld four complaints made against a Liverpool letting agency. The complaints were made against...
14 June 2017
From: Breaking News

Airbnb has changed details on its website following a complaint to the Advertising Standards Authority. The short-let platform’s website, seen on December...
10 May 2017
From: Breaking News

The founder of eviction specialist Landlord Action is advising landlords to use accredited letting agents and not try to take the...
16 March 2017
From: Breaking News

Student landlords are concerned that fast-track two-year degrees could have an impact on their rental businesses. This is according to StudentTenant.com, which...
08 March 2017
From: Breaking News

An online lettings agency specialising in student accommodation has raised £310,000 to grow its business. StudentTenant says its aim is to rival conventional...
28 February 2017
From: Breaking News

Bristol lettings agency Livnlet has told the Advertising Standards Authority it is removing four testimonials from its website after a complaint...
22 February 2017
From: Breaking News

An interesting article in London’s Evening Standard free-newspaper reveals that an increasing number of letting agents appear to be using social...
27 January 2017
From: Breaking News

Property sharing platform Ace Relocations has changed the wording of a listing on its website after a complaint was lodged with...
14 December 2016
From: Breaking News

The Advertising Standards Authority has received a complaint about a claim which was on an online letting agency’s website suggesting it...
30 November 2016
From: Breaking News

The ESTAS, the unique customer feedback and awards scheme for estate and letting agents and other sectors of the property industry,...
11 November 2016
From: Breaking News

Two complaints about an advertisement for a property have been upheld by a watchdog - which has now banned a letting...
26 October 2016
From: Breaking News

A dramatic legal spat between New York’s civic leaders and online short-lets platform Airbnb escalated over the weekend in a dispute...
24 October 2016
From: Breaking News

The Associaton of Independent Inventory Clerks is warning agents and others in the lettings sector to be careful when preparing advertising...
29 September 2016
From: Breaking News

The Advertising Standards Authority has stepped in to ensure that a letting agency displays the correct logo for the redress organisation...
28 September 2016
From: Breaking News

A lettings sector supply company has had to amend an advertisment after a complaint about its “misleading” statement over smoke and...
31 August 2016
From: Breaking News

The Advertising Standards Authority has stepped in after receiving a complaint about the display of fees on a letting agency’s website. The...
10 August 2016
From: Breaking News

A letting agency that claimed it had a 24-hour emergency phone line has changed its advertising - because the service did...
06 July 2016
From: Breaking News

Specialist eviction service Landlord Action has outlined the quickest way to evict tenants under new regulations introduced by the Ministry of...
30 June 2016
From: Breaking News

A lettings agency has been fined over £11,000 for alleged breaches of regulations in advertising an unlicenced HMO that was later...
06 June 2016
From: Breaking News

A letting agency has pledged to make its fees information clearer on its Rightmove listings. The Advertising Standards Authority had received a...
11 May 2016
From: Breaking News

The Advertising Standards Authority has banned an ad from high-end letting agency Hamptons International because of an apparent lack of clarity...
04 May 2016
From: Breaking News

The charity Shelter has renewed its campaign to expose letting agencies which allegedly do not reveal their fees in line with...
22 April 2016
From: Breaking News

A local agency in Essex is accusing an unspecified number of rival firms in the area of not publicising their fees...
19 April 2016
From: Breaking News

So you’ve decided to advertise on Rightmove, Zoopla or another online property listing agent. You’ve agreed the budget, made the bold...
07 March 2016
From: Sponsored Content

Three lettings groups have modified their advertisements after complaints were received by the Advertising Standards Authority. The UK Association of Letting Agents...
02 March 2016
From: Breaking News

A survey claims that 17 per cent of private rental sector tenants in the UK admit to having rented out part...
23 February 2016
From: Breaking News

OpenRent, set up in 2012 and more recently the recipient of investment from media group Northern & Shell Ventures, is now...
05 February 2016
From: Breaking News

A Loughborough lettings agency has been accused of “obscene” advertising because of the wording used on To Let boards. Councillor Ted Parton...
28 January 2016
From: Breaking News

A letting agency that has been the subject of a BBC investigation and has gone into liquidation in controversial circumstances has...
27 January 2016
From: Breaking News
18 December 2015
From: Sponsored Content

A compliance expert has taken the Advertising Standards Authority to task over its guidance to letting agents on the advertising of...
01 December 2015
From: Breaking News

There’s been a call to ban letting boards from streets near a university campus. Councillors in York say the boards which go...
20 November 2015
From: Breaking News

The body which issues codes of advertising has issued new guidance for letting agents on how to publicise rental fees in...
13 November 2015
From: Breaking News

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on Alex Chesterman's...
18 September 2015
From: Video Articles

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on the fortunes...
11 September 2015
From: Video Articles

The Advertising Standards Authority has praised a letting agency after it agreed to amend an advertisement following a complaint - meaning...
09 September 2015
From: Breaking News

A residential property investment firm is using a speed-dating theme as the basis of a new TV advertising campaign to attract...
08 September 2015
From: Breaking News

New student tenants have been urged to be vigilent and not fall victim to fake online letting agents and landlords. The National...
04 September 2015
From: Breaking News

An inappropriate advert for a rental property has been removed from a flat-sharing website. The ad, featured on flatshare.com, was for a...
20 August 2015
From: Breaking News

An interesting point of view from a young sales negotiator working for Spicerhaart, whose chief executive Paul Smith recently wrote an...
24 July 2015
From: Features

The Advertising Standards Authority has banned a radio advertisement for Direct Line Landlord Insurance because it has been judged to be...
16 July 2015
From: Breaking News

The latest franchisee announced by lettings and sales agency franchise firm Home Xpert says he has entered the industry because it...
13 July 2015
From: Breaking News

The changes to tax relief for landlords comes on top of a blizzard of new health and safety requirements, regulations and...
09 July 2015
From: Breaking News

The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...
03 July 2015
From: Features

What do we actually do as estate agents to serve our wonderful public? Some might think we go out, value houses, advise...
26 June 2015
From: Features

OK, you’re being spoilt. This column is now going to be on a bi-weekly rather than monthly basis. You lucky people,...
19 June 2015
From: Features

The recent warning to estate agents by the Competition and Markets Authority sends a strong signal to the industry that “informal...
18 June 2015
From: Breaking News

A portal is launching this week that claims to be the UK’s first helping landlords and letting agents reach students looking...
16 June 2015
From: Breaking News

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of which...
29 May 2015
From: Features

It is now a statutory duty for letting agents to fully publicise the fees they charge to landlords and tenants. Under the...
27 May 2015
From: Breaking News

A £212,900 property in Surrey which was advertising on a crowdfunding platform at 3pm was fully funded by 3.35pm, it is...
26 May 2015
From: Breaking News

OK, you’ve had your fun. Now let’s leave the regulators regulate and work for the public. If you don’t know what...
22 May 2015
From: Features

A set of ‘fees templates’ have been created for letting agents to download ahead of the legal requirement to display details...