Archive

An online agency has denied a claim that it is allowing High Street agents to use its platform to avoid paying...

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman.  The figures refer...

A BBC News investigation has exposed some Airbnb and other short let platform users as flouting lockdown regulations. The probe has found...

Hello and welcome to the latest edition of Conquering Corona, our daily update helping the industry cope with the current crisis. If...

We'd hoped it was good news but in fact it's just good-news-yet-to-come. The Savills office in Wuhan, the epicentre of the Coronavirus crisis in...

The leaseholder of a council property in central London has been found guilty of advertising it on Airbnb and the Booking.com...

A five branch lettings and sales firm is the latest agency to sign up to love2move, a PropTech platform that allows...

A London company that has previously had an ad banned by the Advertising Standards Authority has announced a change of name. The...

A developer offering a rent guarantee on its homes has amended its advertisement wording after an intervention by the Advertising Standards...

The Advertising Standards Authority has ruled in favour of deposit alternative scheme flatfair in a dispute which began with a complaint...

A short lets firm that describes itself as an “Airbnb management service” is launching an advertising campaign to woo landlords away...

A rogue landlord and the property company he ran have been fined £22,000 for dishing out ‘sham licences’ to tenants in...

Labour is backing new guidelines which ban adverts which can be interpreted as encouraging landlords and home owners to flout restrictions...

Cobbletons - a portal dedicated to advertising only prime off-market properties - has teamed up with the lettings division of high...

Anyone underestimating the size of the UK’s growing private rental sector ought to think again - new research shows its value...

A lettings group says the high-profile struggle performers at the Edinburgh Fringe now face to find affordable short-term accommodation was entirely...

A local authority in Manchester is pioneering a ban to prevent buyers of homes at a new development from selling them to...

Zillios looking to become the leading portal for international property listings, appealing to property owners, estate agents, and property hunters alike....

We all know that certain business functions are quicker to achieve and more cost-effective than others. By considering the services you provide...

The Advertising Standards Authority has stepped in following a complaint about an advertisement which claimed a flat was just a one...

In the last ten years Google's revenue, largely from pay per click ads (Adwords), has grown by 527% (Source: Statista). In...

The Advertising Standards Authority has stepped in following a complaint about the online lettings agency Upad. The agency had a reference ion...

A statement issued by short lets management firm Hostmaker about its controversial advertising campaign has been branded “disgusting” by a campaign...

An online lettings agency that has been operating for 12 years has now opened a High Street office. Nantwich-based LetLord, founded in...

The Mayor of London is under pressure to pull advertisements calling on landlords to stop providing homes for Londoners and move...

A national newspaper story suggests that a couple seeking an apartment to rent in Brixton were signed up to the wrong...

Lettings agency Northwood has been told by the Advertising Standards Authority to ensure that photographs of a specific property are updated...

A lettings agency has withdrawn a leaflet which featured a woman’s cleavage; the leaflet had been the subject of a complaint...

The Residential Landlords Association has given its backing to Zoopla’s ban on agents and landlords advertising properties to rent as ‘No...

Northwood, which is part of the Belvoir group, is launching a new TV advertising campaign to highlight its Guaranteed Rent Scheme. “We...

A lettings agency and its director have been fined a total of £30,000 for failing to licence HMOs and giving sham...

Who are you? I’m the Director of Sales for both the well-known industry leading Today publications and The ValPal Network. Leading publications: Estate...

Belvoir is launching a new TV advertising campaign on the ITV Hub, which is the ITV on-demand service.  The ad, which features...

Lancasters Estate Agents on the Isle of Wight has been the subject of a complaint to the Advertising Standards Authority over...

The Property Ombudsman says agents can display weekly rents for homes they market - but they should be displayed alongside monthly...

Collyers, an Experts in Property estate and lettings agency with two branches in North Devon, has hoovered up a lettings firm...

A PropTech firm is offering landlords the opportunity to manage their portfolios from £35 a month, suggesting it could be a...

A new study suggests that rental properties now account for 40 per cent of the available housing stock.  Looking at the final...

Online letting agency MakeUrMove has launched a new subscription model which it claims will ”ready landlords for the incoming tenant fee...

A lettings agency has agreed to amend its website after a complaint to the Advertising Standards Authority over its use of...

An advertisement on a property management firm’s website suggesting that rental income would be guaranteed to landlords has been banned by...

Rightmove’s chief executive officer, Peter Brooks-Johnson, is joining the board of an offshoot of a global classified listings operation. He is to...

Chris Wood, the Cornish agent who was recently the centre of a dispute with the Advertising Standards Authority, has announced that...

More independent lettings agencies - Anthony Pepe, Let Leeds and Alexander & Co (formerly kaleidoscope Group) - have signed up to...

Leading portals Zoopla and OnTheMarket have today announced that they will both be advertising agents' rental property listings on Facebook Marketplace. Marketplace...

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what...

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...

The Advertising Standards Authority has banned an advertisement for a company that helps Airbnb hosts prepare and manage their properties for...

A new online rental platform claims that landlords could save enough to afford an additional holiday this year if they signed...

Close examination of the consultation document on possible three year tenancies issued by the government suggest that it may want rent...

The Zoopla-backed Zero Deposit scheme has launched what it calls “a heavyweight advertising campaign” - and unsurprisingly, it’s across the Zoopla...

One of the PropTech companies at the centre of the Rent Recognition Challenge contest is calling on letting agents to use...

The Advertising Standards Authority has banned an advertisement by the short let management service Airsorted because the firm was unable to...

Central London agency Portico has removed a property listing from Rightmove after intervention by the Advertising Standards Authority. The ASA received a...

When it comes to growing your business sustainably, maintaining a brand that is eye-catching and identifiable with your audience is vital...

We’re grateful to The Property Group, an agency in Weston-super-Mare, Somerset, for alerting us to an incident involving its Mayfair Town...

A TV news programme has exposed how a sleazy male landlord - who presumably did not instruct a letting agent -...

The government has been accused by a lettings sector trade body of skewing the market to encourage more short-lets.  The claim comes...

Two letting agencies have removed advertisements after complaints were filed to the Advertising Standards Authority. The first case involved LSL Property Services...

The Association of Residential Letting Agents and its sister organisation the National Association of Estate Agents has launched the second phase of...

Two complaints linked to agency activity have been dealt with through the Advertising Standards Authority informal resolution process. In the first a...

An eviction company called Remove A Tenant has been the subject of a complaint after a Facebook post which implied tenants...

A complaint to the Advertising Standards Authority says a flyer from an estate agency suggesting that a property was to let...

An estate agency in Bournemouth has amended an advertisement after a complaint to a watchdog about the absence of any reference...

A lettings agency and its director have been ordered to pay more than £2,500 in fines and costs for illegally advertising...

New figures assembled by the Nationwide reveal precisely how much, on average, it costs to operate a privately rented property.    The numbers...

Bob Parry Lettings, a north Wales agency, has removed a claim from its website concerning a plot of land, following a...

A new report identifies in detail over 145 laws and regulations governing the private rental sector, varying across the four countries...

More landlords are quitting conventional letting and resorting to holiday lets or, increasingly, Airbnb-style short lets.    The move is particularly acute in...

The Association of Residential Letting Agents has started work on a TV advertisement to highlight the importance of landlords instructing agents. The...

A rent guarantor operator has changed the wording of a description of its services on its own website following the intervention...

A local authority has clamped down on what it describes as illegal advertising boards, fining agencies thousands of pounds in the...

The National Landlords Association (NLA) has agreed a partnership with property marketplace TheHouseShop. The website is now one of the NLA's recognised...

Government watchdog the Advertising Standards Authority (ASA) has upheld four complaints made against a Liverpool letting agency. The complaints were made against...

Airbnb has changed details on its website following a complaint to the Advertising Standards Authority.   The short-let platform’s website, seen on December...

The founder of eviction specialist Landlord Action is advising landlords to use accredited letting agents and not try to take the...

Student landlords are concerned that fast-track two-year degrees could have an impact on their rental businesses. This is according to StudentTenant.com, which...

An online lettings agency specialising in student accommodation has raised £310,000 to grow its business.    StudentTenant says its aim is to rival conventional...

Bristol lettings agency Livnlet has told the Advertising Standards Authority it is removing four testimonials from its website after a complaint...

An interesting article in London’s Evening Standard free-newspaper reveals that an increasing number of letting agents appear to be using social...

Property sharing platform Ace Relocations has changed the wording of a listing on its website after a complaint was lodged with...

The Advertising Standards Authority has received a complaint about a claim which was on an online letting agency’s website suggesting it...

The ESTAS, the unique customer feedback and awards scheme for estate and letting agents and other sectors of the property industry,...

Two complaints about an advertisement for a property have been upheld by a watchdog - which has now banned a letting...

A dramatic legal spat between New York’s civic leaders and online short-lets platform Airbnb escalated over the weekend in a dispute...

The Associaton of Independent Inventory Clerks is warning agents and others in the lettings sector to be careful when preparing advertising...

The Advertising Standards Authority has stepped in to ensure that a letting agency displays the correct logo for the redress organisation...

A lettings sector supply company has had to amend an advertisment after a complaint about its “misleading” statement over smoke and...

The Advertising Standards Authority has stepped in after receiving a complaint about the display of fees on a letting agency’s website.    The...

A letting agency that claimed it had a 24-hour emergency phone line has changed its advertising - because the service did...

Specialist eviction service Landlord Action has outlined the quickest way to evict tenants under new regulations introduced by the Ministry of...

A lettings agency has been fined over £11,000 for alleged breaches of regulations in advertising an unlicenced HMO that was later...

A letting agency has pledged to make its fees information clearer on its Rightmove listings. The Advertising Standards Authority had received a...

The Advertising Standards Authority has banned an ad from high-end letting agency Hamptons International because of an apparent lack of clarity...

The charity Shelter has renewed its campaign to expose letting agencies which allegedly do not reveal their fees in line with...

A local agency in Essex is accusing an unspecified number of rival firms in the area of not publicising their fees...

So you’ve decided to advertise on Rightmove, Zoopla or another online property listing agent. You’ve agreed the budget, made the bold...

Three lettings groups have modified their advertisements after complaints were received by the Advertising Standards Authority. The UK Association of Letting Agents...

A survey claims that 17 per cent of private rental sector tenants in the UK admit to having rented out part...

OpenRent, set up in 2012 and more recently the recipient of investment from media group Northern & Shell Ventures, is now...

A Loughborough lettings agency has been accused of “obscene” advertising because of the wording used on To Let boards.  Councillor Ted Parton...

A letting agency that has been the subject of a BBC investigation and has gone into liquidation in controversial circumstances has...

We look at a few of the best ways to make your property stand out from the crowd. In a market...

A compliance expert has taken the Advertising Standards Authority to task over its guidance to letting agents on the advertising of...

There’s been a call to ban letting boards from streets near a university campus. Councillors in York say the boards which go...

The body which issues codes of advertising has issued new guidance for letting agents on how to publicise rental fees in...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on Alex Chesterman's...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on the fortunes...

The Advertising Standards Authority has praised a letting agency after it agreed to amend an advertisement following a complaint - meaning...

A residential property investment firm is using a speed-dating theme as the basis of a new TV advertising campaign to attract...

New student tenants have been urged to be vigilent and not fall victim to fake online letting agents and landlords. The National...

An inappropriate advert for a rental property has been removed from a flat-sharing website. The ad, featured on flatshare.com, was for a...

An interesting point of view from a young sales negotiator working for Spicerhaart, whose chief executive Paul Smith recently wrote an...

The Advertising Standards Authority has banned a radio advertisement for Direct Line Landlord Insurance because it has been judged to be...

The latest franchisee announced by lettings and sales agency franchise firm Home Xpert says he has entered the industry because it...

The changes to tax relief for landlords comes on top of a blizzard of new health and safety requirements, regulations and...

The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...

What do we actually do as estate agents to serve our wonderful public? Some might think we go out, value houses, advise...

OK, you’re being spoilt. This column is now going to be on a bi-weekly rather than monthly basis. You lucky people,...

The recent warning to estate agents by the Competition and Markets Authority sends a strong signal to the industry that “informal...

A portal is launching this week that claims to be the UK’s first helping landlords and letting agents reach students looking...

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of which...

It is now a statutory duty for letting agents to fully publicise the fees they charge to landlords and tenants.  Under the...

A £212,900 property in Surrey which was advertising on a crowdfunding platform at 3pm was fully funded by 3.35pm, it is...

OK, you’ve had your fun. Now let’s leave the regulators regulate and work for the public. If you don’t know what...

A set of ‘fees templates’ have been created for letting agents to download ahead of the legal requirement to display details...

Watch the latest weekly video roundup of news from Estate Agent Today and Letting Agent Today, featuring stories on expansions and...