Archive

Propertymark has made an uncharacteristically strong attack on the campaigning charity Shelter for its portrayal of letting agents. Ahead of yesterday’s Queen’s...

Campaigning charity Shelter is accusing some letting agents of “cutting corners” and has produced a provocative and satirical video showing a...

Shocking figures have emerged regarding the long-running problems caused by banks demanding that agencies have a designated client account for each...

A prominent industry supplier says lettings agents must be increasingly transparent on the services they provide - not just to landlords...

The mainstream media today is reporting that a group of anti-landlord/anti-agent activists called an agent a “w*****” at a protest. This apparently prompted...

A new Home Office code of practice comes into force today making changes to what letting agents in England need to...

A lettings platform set up 18 months ago but under-the-radar until now claims to be the world’s first for women only...

One of the country’s most respected property lawyers is to discuss changes to rental processes live at a webinar aimed at...

A senior figure in an industry trade body says lettings agents are going to have their hands full dealing with legislative...

Propertymark is advising agents to prepare for substantial changes to the Right To Rent process arriving in just two months time. As...

ARLA Propertymark President Maxine Fothergill has lifted the lid on what is required of a letting agent holding that position in...

Perhaps few letting agents consider giving anything like rewards to tenants, but if they did there might be a case for...

The classic winter time arguments between tenants and agents over what is damp and what is mildew can be resolved by...

PropTech platform Fixflo has launched what it calls a self-service training academy. It has already had a soft launch with 90 per...

A marketing firm says super-speedy virtual tours - similar in duration to many videos on the TikTok social network - are...

Online lettings agency LettingaProperty.com says it’s using social media platform TikTok to build its brand and drum up business, and claims...

A former agent who was most recently a car salesman has been named as Spicerhaart’s first home-based lettings partner. Marc West will...

A PropTech chief says there’s substantial opportunity for letting agents to earn more revenue - so long as they understand their...

When it comes to gathering evidence for deposit disputes, the need for thoroughness is understandable. However, on occasion some landlords take...

LettingaProperty.com has appointed Kevin Neary, ex-GameStop Group managing director and co-founder, as Board Chairman, to help drive the company's growth. This...

It’s an exciting time when prospective tenants show an interest in your listed property. However, it's important not to let that...

Drone technology has come on a long way in recent years, with different use cases across various industries. New developments in...

A lettings agent who sold his business to Chestertons last year has claimed the sector has come to the “end of...

Agents should go further in allowing tenants to have digital access to key documents such as contracts and fees information. That’s one...

The government has updated its formal guidance to letting agents and landlords on Right To Rent. This sets out the continuation of online...

Virtual Right To Rent checks by agents, which were to have been illegal from just next week, are now permissible until...

A former president of the Association of Residential Letting Agents says agencies should ensure they charge for all services they offer...

How up to date is your knowledge on notice periods, pets in rentals, electrical safety inspections and lodgers? This year we’ve...

Over a quarter of lettings and estate agents say sustainability is just a box-ticking exercise and only one in nine have...

Upcoming changes to Right To Rent procedures make the case for increased automation of the process to save agents from additional...

Through our FREE online deposit dispute webinars, we’ve trained thousands of landlords and letting agents about how the dispute resolution process...

Flexible working for letting agents, so much a part of activities for the past 18 months, is here to stay according...

Zero Deposit has outlined three top tips for letting agents - with a focus on what the Proptech firm calls “customer...

There’s a call for agents to free up valuable time by ensuring Right To Rent checks are automated rather than performed...

Agents joining one of the industry’s major trade bodies is to be offered exclusive digital marketing packs created by Starberry. Members of...

Agents need more clarity and transparency about the future of Right to Rent checks post-pandemic and post-Brexit, according to the UK’s...

The government has extended the ‘special arrangements’ for Right To Rent checks - these will now be in force until September...

Rightmove has announced what it calls “a new vision for its lettings service” and wants agent feedback on what they think...

An outspoken property investor has launched an online petition on the government website to oppose the threat of rent controls. YouTube influencer...

Coming out of Covid and realising that relaxed procedures will be tightened up once again, will present challenges to letting agents...

The Home Office has told agents and landlords that Right To Rent checks can continue to be conducted via video calls...

Who are you and what does it say on your business card?  Bal Arora – Managing Director In your experience, what is the...

Who are you and what does it say on your business card? Jack Reid Founding Director of Orlando Reid  In your experience,...

London lettings agency Kalmar is thought to be the first to use the increasingly-fashionable social media platform TikTok to let and...

The managing director of Fixflo, Rajeev Nayyar, says the pandemic has changed the context in which agents should view tenants’ complaints. In...

New PropTech company Ministry of Rooms says its platform has 350 landlords and agents signed up in its first six weeks. The property-tenant matching...

Letting agents are not required to conduct retrospective Right to Rent verification on tenants who had a Covid-adjusted check since March...

One of the industry’s leading experts wants letting agents to engage with tenants and landlords over Covid-related arrears, agree to mediation,...

The government has told estate agents to ensure at least one Union Jack is present in properties during both physical and...

A House of Lords committee is urging the government to find alternatives to court possession cases in a bid to deal...

Rightmove has set out its innovation programme for the private rental sector. The portal has given over a substantial amount of its...

Rightmove is reporting a big rise in the proportion of properties listed with video content. It says rental listings with either a...

The industrial dispute involving Goodlord has escalated with protests outside agency offices using the lettings platform, and the creation of a...

A new Right to Rent identity validation and storage system has been launched by industry supplier Canopy, in partnership with tech...

A free digital training academy has been launched to guide agents on getting the best out of virtual viewings.  Holofy Spaces, a PropTech...

The new chief executive of Propertymark says being a member of the Association of Residential Letting Agents is a sign of...

The head of industry recruitment consultancy Property Personnel is calling on agencies to be more tolerant of the struggles working parents...

The government says it’s reviewing the checking process that agents and landlords have to follow under Right To Rent. The revelation has...

With the Government announcement this week of another national lockdown across England amid the surging coronavirus infections, it once again puts...

A Labour councillor in Yorkshire claims letting agents are not showing the actual properties available to rent when they use virtual...

A new app claims to make it easier for agents to create virtual tours and instantly embed them in property portal...

Tenancy deposit disputes are messy and often frustrating for all involved. While the number of formal disputes remains low, the pandemic...

There’s no denying it, job hunting can be hard work – even more so at the moment, with all that’s going...

It’s been an unexpected year for the property market, shaped by the effects of the pandemic. We didn’t quite anticipate the...

The Home Office is proposing a new online service to make it easier for agents and landlords to check that prospective...

Whilst Estate and Letting Agents have adapted their operations during COVID-19, to ensure safer working practices under Government guidance, ‘virtual property...

A prominent PropTech company has given its 134 staff the right to work anywhere they wish on a permanent basis -...

Move iQ, the consumer-facing property service led by Phil Spencer, has teamed up with a lettings sector insurance provider which could...

The huge backlog of eviction and other cases anticipated in the coming months will be helped by the creation of a...

A law firm is warning that agents and landlords should carefully follow correct procedures if they suspect a rented property is...

The Local Government Association, which represents almost all councils in England, is calling on the government to scrap section 21. The call comes...

A lettings portal says almost half of the prospective renters it has surveyed claim to have regarded some viewings as “disgusting”...

David Cox’s departure as chief executive of ARLA Propertymark last Friday was well signposted, particularly when he was advised he could...

The volume of UK home-hunters searching for pet-friendly rental properties has jumped since the start of lockdown, according to a rental platform. Searches for homes...

The Deposit Protection Service has issued seven ways to help agents and students in England and Wales arrange accommodation check-outs during...

Research from franchise giant Belvoir is the latest to show what may be rapidly changing aspirations from private tenants. “The results confirm...

The chairman of an agency chain is advising landlords to prepare for stock surpluses in some areas and to win tenants...

We’re familiar with the rental market being strong across England - now there’s news of it doing well north of the...

Research by insurance firm Aviva suggests private tenants are now more pessimistic about being able to buy their own home. In December,...

A new survey of tenants’ sentiment suggests that 54 per cent of renters feel confident to view a property with appropriate...

** This Bank Holiday Monday both Letting Agent Today and Estate Agent Today look at how agencies have modified offices and protocols...

Propertymark has created a 29-point checklist in line with the Government’s current property industry guidance, most recently updated on May 13.  Propertymark...

For the coming Bank Holiday on Monday, we’d like to show images of how agency offices have adapted to cope with...

Rental app service Movebubble has launched its Home Walkthrough feature which it says it the first of its kind in the...

Reapit is offering lettings and sales agents free training courses for its CRM software.  The offer will provide non-customers with complimentary access...

Strutt and Parker is an agency that’s got long-standing team spirit and that shows in how different areas have been working...

Lenwell is a busy lettings agency covering Luton, Dunstable, Bedford, Milton Keynes, Biggleswade, Hitchin and Northampton - and now, busy in...

There’s no escaping team activity at epropservices - and in a good way. The company, which is the parent firm of The...

Zoopla is promoting 12 lesson plans for agents and other property professionals who are teaching their children at home during the...

London agency Chestertons reports that despite the lockdown it’s registered 2,369 new tenants needing to move, conducted 3,432 virtual viewings, received...

Hot weather combined with a lockdown can only mean one thing - a record number of searches for rental properties with...

A leading London lettings agency is reporting only a very low rent default rate so far, despite fears that the Coronavirus...

Working from home is all about juggling domestic life with professional activities, and here’s a terrific video to show what it’s...

“Communication is pretty much everything…” - that’s the key message from Tega Alexander, digital marketing manager at the up-and-coming Homesearch. Thanks so...

Hello and welcome to Wednesday’s update on what offers and advice are available to agents at this most difficult and challenging...

Week three of the lockdown begins - we hope you’re faring well with these temporary restrictions. We’re here to help where...

Hello and welcome to our latest update… we’re probably not yet getting used to these unusual times but we hope this...

The government has relaxed some provisions of the controversial Right To Rent regulations for the duration of the Coronavirus outbreak. The temporary...

Hello, and we trust you had as good a weekend as possible in these difficult circumstances.  As we start a new week...

Hello: so much has happened since the last Conquering Corona column on Friday. Before we get on with it, a reminder...

There’s been a sharp drop in rental churn since the Coronavirus outbreak worsened according to a flat-sharing website. SpareRoom says that across...

Hello - here we are with Friday’s help and advice.  A reminder, if you need it, that we want to share your...

Good morning and welcome to the industry’s daily update on how we cope with the challenge of social distancing and self-isolation...

Hello and welcome to today’s Conquering Corona, a service we’re running to share official guidance and agents’ advice in a bid...

Letting Agent Today is launching a daily service to help agents facing the Coronavirus threat.  This is where you’ll find news, advice...

A jailed letting agent in a long-running legal saga has now been told she must repay her victims some £43,000 -...

A council getting government cash for rental enforcement is using it to introduce a review service allowing tenants to comment on...

Don’t even think how quickly Christmas has come around again: it’s already December so we imagine many offices will be getting...

Labour leader Jeremy Corbyn has launched his party’s General Election campaign with an attack on what he describes as “dodgy landlords.” He...

In recent days we’ve been running images and videos from Halloween-decorated offices over on our sister publication Estate Agent Today -...

Agent and co-founder of new end of tenancy PropTech solution The Depositary, Kristjan Byfield, has spoken to Letting Agent Today about...

First, he was trying his hand in lettings, then he devised a 2.5% commission to take on Purplebricks. Now, after nine months...

Did you know that preparing for a deposit dispute starts at the beginning of a tenancy? When tenants and landlords disagree about...

The lettings agency owners behind the Advanced Rent Option, which provides landlords with up to 12 months’ rent in advance, says...

Some of the private rental sector’s most experienced and respected experts believe it’s almost inevitable that a housing market crash is...

The Labour Party appears to be entering the arena of organising private rental sector tenants who have grievances. Party leader Jeremy Corbyn...

A respected lettings and sales agent has opened up about his own mental health issues and those which exist thanks to...

A property education business says it’s targeting a major expansion with the launch of online additions to its nationwide courses in...

The number of film-related enquiries for short lets received by Knight Frank in the year to May has shown a rise...

A rogue landlord has been ordered to pay over £60,000 after - in the words of the council - “being found...

An activists’s group which in the past has held protests immediately outside letting agents’ offices is appealing for £10,000 to develop...

Clyde Property in Scotland now has over 3,000 properties under management, making it one of the largest portfolios north of the...

A national newspaper story suggests that a couple seeking an apartment to rent in Brixton were signed up to the wrong...

Who are you? I’m the Director of Sales for both the well-known industry leading Today publications and The ValPal Network. Leading publications: Estate...

Thanks so much for your fantastic response to our call for Christmas videos and pictures to show how your office is...

It’s that time of year again - many offices will mark the start of December (that’s tomorrow) by putting up decorations....

A warning has gone out to the lettings sector to check that rental properties are ‘Gas Safe’ as the colder weather...

What are the magic ingredients for building a strong brand, attracting new customers and building trust with your target market? Gareth Helm,...

Members of the Guild of Property Professionals will be given access to a series of training videos put together by former...

You may have spotted a particularly entertaining ad yesterday for lettings property management firm ARPM - it’s the one that featured...

Everyone wants to rank highly on Google. Why? Well, as the world’s biggest search engine, with more than 65% market share,...

Letting Agent Today editor Graham Norwood speaks to Kristjan Byfield, founder of The Depositary and Base Property Specialists at FUTURE: PropTech 2018. ...

Letting Agent Today editor Graham Norwood speaks to Neil Cobbold, chief operating officer of PayProp in the UK at FUTURE: PropTech...

Neil Cobbold, COO of PayProp, advises letting agents to act now to beat the upcoming letting agent fee ban and discusses...

A TV news programme has exposed how a sleazy male landlord - who presumably did not instruct a letting agent -...

The National Landlords Association says 20 per cent of its members plan to reduce the size of their portfolios in the...

The government has started tweeting that it is to ban letting agents’ fees in England - but still isn’t revealing when...

It's now less than 10 days before the BBC's annual Children In Need charity fund-raising event.  We all support the charity's great...

You may think there are enough horror stories going around the agency industry and Britain as a whole right now -...

The international backlash against Airbnb and similar short-let online platforms continues.    Earlier this week a video being shown on cable TV in the...

If you think Airbnb and similar platforms have received a rough ride from some UK letting agencies and the hospitality industry,...

A series of six video ‘shows’ - ideal for agents to promote to would-be investment buyers - has been launched by...

The campaign group Acorn, which has in the past named individual letting agencies that it claims are charging unfairly high fees,...

The controversial landlord who made provocative remarks about some tenants leaving ‘curry smells’ in his properties is now complaining to the...

Hamilton Fraser - parent firm to mydeposits, Total Landlord Insurance, Property Redress Scheme and Client Money Protect - has brought its...

A campaign group has been refocussed with the objective of making the government honour its Autumn Statement pledge to ban letting...

A review website called Marks Out Of Tenancy relaunches next month to provide what its creator calls a “trusted platform on...

As an Agent, understanding and managing your landlords’ expectations of their tenants and property is a necessary and sometimes difficult task....

Two former University of Lincoln students are to launch a students-only lettings portal on June 1, allowing agencies and private landlords...

The Movebubble digital rental service is launching a 'virtual assistant' facility - a person who will use a scooter to attend...

Poor cleaning leads to some 60 per cent of the 36,000 deposit disputes referred for adjudication each year according to tenancy...

Foxtons has been served with a ‘letter of claim’ which warns that unless it enters into talks concerning fees charged to...

The highly-publicised attempt by the founder of flat-sharing website SpareRoom to let two rooms from the London home “for what you can...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on the latest...

A fascinating insight into claims being made against Foxtons by a legal firm acting on behalf of landlords has been posted online. In...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on Countrywide's on-going...

The Resort Group, the developer of the all-suite Llana Beach Hotel and Spa, which is due to open in 2016, has...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on the controversial...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on OnTheMarket's venture...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on a raft...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on expansion for...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on Alex Chesterman's...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on the fortunes...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on NTSEAT's new...

An announcement is expected today about the future of the campaign group Generation Rent, which has been sharply critical of letting...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on Shelter's latest...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on a high...

Watch the latest weekly video roundup of news from Estate Agent Today and Letting Agent Today, featuring stories on Zoopla’s fightback...

Manchester-based estate and letting agency Ascend Properties claims it has secured lettings deals with clients in China, Kuwait, Canada and Ireland,...

Watch the latest weekly video roundup of news from Estate Agent Today and Letting Agent Today, featuring stories on what Right...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on Rightmove's half...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on contradicting figures...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on Channel 4's...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on George Osborne's...

Watch the latest weekly video roundup of news from Estate Agent Today and Letting Agent Today, featuring stories on complaints lodged...

A portal is launching this week that claims to be the UK’s first helping landlords and letting agents reach students looking...

Watch the latest weekly video roundup of news from Estate Agent Today and Letting Agent Today, featuring stories on the CMA's...

Watch the latest weekly video roundup of news from Estate Agent Today and Letting Agent Today, featuring stories on the housing...

As this year’s SAFEagent Awareness Week draws to a close today and thousands of agents have been raising the profile of...

A deposit protection scheme has published a deposit dispute best practice guide for letting agents and landlords. my|deposits has produced the document...

Glyn Trott of LetMC Are you using landlord referencing effectively? Landlord referencing is often outsourced and a missed sales opportunity. In this video...

Watch the latest weekly video roundup of news from Estate Agent Today and Letting Agent Today, featuring stories on expansions and...

Gareth Styles of Grants Independent Estate Agents, Woking writes: When considering opening a new office in Woking Surrey I met with several...

Glyn Trott of LetMC Are you using landlord referencing effectively? Landlord referencing is often outsourced and a missed sales opportunity. In this video...